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20 Hotel and Apartment

Property class: 3.5

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Photo gallery for 20 Hotel and Apartment

A balcony with a cityscape view during sunset. - 20 Hotel and Apartment (Hanoi)
A reception area with clocks displaying times from New York, Tokyo, Hanoi, London, and Sydney. - 20 Hotel and Apartment (Hanoi)
A modern hotel room with a large bed, a desk with a computer, and a TV. - 20 Hotel and Apartment (Hanoi)
A hotel reception area with a reception desk, a coffee bar, and seating arrangements. - 20 Hotel and Apartment (Hanoi)
A modern kitchen with white cabinets, granite countertops, a stainless steel refrigerator, and a blue accent wall. - 20 Hotel and Apartment (Hanoi)
Ho Chi Minh Mausoleum is located near 20 Hotel and Apartment, which provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a small kitchenette area.

Superior Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a window with curtains.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

A modern hotel room with a large bed, a TV, a desk, and a view of the city.

Junior Suite, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Balcony

A hotel room with a large bed, a desk with a lamp, a chair, a small table with flowers, and a view of the city through the window.

Junior Double Room, Balcony

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a small table with a vase of flowers, and a window with a view.

Family Room

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Room

A modern bedroom with a large bed, a sofa, and a coffee table.

Royal Room

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Double Room, 1 Bedroom, City View

A modern hotel room with a large bed, a desk with a computer, and a TV.

Family Double Room, 1 Bedroom, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Located in Hanoi, 20 Hotel and Apartment is in the city center and near the airport. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
93A Doi Can, Ba Dinh, Hanoi, 100000

What's nearby

  • A large, modern building with a prominent entrance and a large flag on a flagpole to the left.
    Ho Chi Minh Museum
    5 min walk - 0.3 miles
  • A traditional temple with a tiled roof, a stone staircase, and a reflection in the water.
    One Pillar Pagoda
    7 min walk - 0.4 miles
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    8 min walk - 0.5 miles
  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    12 min walk - 0.7 miles
  • A historical building with an arched entrance, surrounded by well-maintained greenery and statues.
    Temple of Literature
    13 min walk - 0.7 miles

Getting around

  • Hanoi Railway Station
    9 min drive
  • Cát Linh Station
    12 min walk
  • Noi Bai Intl. Airport (HAN)
    30 min drive

Restaurants

  • Yên Cafe 22/36 Giang Van Minh
    2 min walk
  • Sippy Ninja
    5 min walk
  • Tào phớ & sữa đậu nành
    3 min walk
  • Pengyou Dimsum
    3 min walk
  • Bún Cá Hải Phòng
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite premium channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 300000.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 200000 (one-way), (from 1 to 17 years old)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 010

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is 20 Hotel and Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at 20 Hotel and Apartment?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at 20 Hotel and Apartment?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does 20 Hotel and Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per vehicle applies.

Where is 20 Hotel and Apartment located?

Located in the heart of Hanoi, this hotel is within a 15-minute walk of Ho Chi Minh Museum and Ho Chi Minh Mausoleum. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 2 mi (3 km). Cát Linh Station is 12 minutes by foot and La Thành Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

20 Hotel and Apartment Reviews

9.0

Wonderful

8.6

Cleanliness

8.2

Amenities

9.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 66 reviews
Rating 8 - Good. 19 out of 66 reviews
Rating 6 - Okay. 7 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent stay

Close to shops and friendly staff
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Amazing property good staff. Fantastic hospitality
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very warm and helpful. Despite being on a busy street the room was quiet.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with amazing service

We had a lovely stay at this hotel. The whole hotel is clean and the rooms are very comfortable. But the best thing is the lovely staff giving excellent service and making sure you get the best out of Hanoi!
Stayed 6 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Very friendly

Very friendly staff at the hotel.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was comfortable and clean
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
This room is big and comfortable
Stayed 10 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great area if you’re looking to explore the west side of Hanoi. While it’s slightly away from the Old Quarter, this area offers plenty of food options and is relatively close to Lotte West Lake.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.The only negative thing is that the walls are not really sound proof. I can hear everything from the room besides mine. Food is delicious. The staffs are friendly and overall it is a really nice place.
Stayed 7 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Hotel matches the price tag

A bit out dated and not a great breakfast buffet in terms of variety or quality but the staff are really friendly and helpful and the room was spacious for the price. Reasonable value for money but the location was a bit inconvenient to the main area of Old Quarter. Although, it did allow us to discover local gems in the outer skirts.
Stayed 4 nights in Mar 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

In need fo some TLC. More of a backpackers hostel than a hotel. But the staff were wonderful and did their best under the circumstances.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was walkable to the one pillar pagoda and other things we needed to get to. Also, the price was really good. The staff was accommodating and excellent. The rooms have some wear but overall in good shape and they clean the rooms well. The walls aren’t very sound proof so you can hear loud talking and crying kids next door but normal volume conversations aren’t noticeable. Because no one is really out past 11pm it is quiet after that. I would stay here again.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
The accommodation is centrally located. The staff is really very nice. All in all, the hotel and the rooms are quite worn out and not always particularly clean. It is functional and absolutely fine for 2–3 nights. The included breakfast is sufficient for a good start to the day. The gym you see in the pictures no longer exists. Only the old, discarded equipment remains on the rooftop.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful!
Stayed 5 nights in Nov 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Good price good place.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bit outdated, but absolutely worth the money!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big bed, nice
Stayed 13 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Wonderful! Staff were friendly and attentive. I enjoyed my stay very much. Location is great in that it is not as busy and loud as the Old Quarter. My room was very spacious, too.
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Hotel 20

Rooms are comfortable but a little tired. Breakfast is buffet style, it's not a huge choice but is certainly adequate. The location is very good, 10 minutes walk to Ho Chi Minh Mausoleum and about 25 minutes to the Opera House.
Stayed 8 nights in Mar 2025
Verified review

10/10 Excellent

the buffet
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gem of a place. beautiful room quite large for the price busy location- you have to learn how to cross roads here! The staff are kind and courteous and always welcoming. Housekeeping was fantastic. Such nice people....
Stayed 8 nights in Jan 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
It was just okay.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Old and not well maintained room. The room was quite small as well
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
shower bathroom leaks water everywhere
Stayed 1 night in Mar 2025