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Mercure Hotel Hannover City

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for Mercure Hotel Hannover City

Meeting facility
Reception
Exterior
Point of interest
Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Room service
  • Pet friendly

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, Multiple Beds

Privilege, Room, Multiple Beds | 1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Privilege, Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Large Twin Bed

Standard Room, 1 Large Twin Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Large Twin Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Map
Willy-Brandt-Allee 3, Hannover, NI, 30169

What's nearby

  • New Town Hall - 4 min walk - 0.3 miles
  • Maschsee - 6 min walk - 0.4 miles
  • Heinz von Heiden Arena - 11 min walk - 0.6 miles
  • Hannover Zoo - 4 min drive - 1.9 miles
  • Hannover Congress Centrum - 5 min drive - 1.7 miles

Getting around

  • Aegidientorplatz U-Bahn - 5 min walk
  • Hannover (ZVR-Hannover Central Train Station) - 16 min walk
  • Hannover Airport (HAJ) - 29 min drive

Restaurants

  • ‪Meiers Lebenslust - ‬3 min walk
  • ‪bell' ARTE - ‬6 min walk
  • ‪Bei Cüneyt - ‬8 min walk
  • ‪BLOCK HOUSE Am Aegi - ‬6 min walk
  • ‪Angelo Masala - ‬7 min walk

About this property

Mercure Hotel Hannover City

Upscale eco-certified hotel near New Town Hall
Located close to Heinz von Heiden Arena and Maschsee, Mercure Hotel Hannover City provides a terrace, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Das Restaurant, the on-site restaurant. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business center are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
  • Tour/ticket assistance, a 24-hour front desk, and 4 meeting rooms
  • Multilingual staff, a banquet hall, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 145 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Georgian, German, Hungarian, Italian, Polish, Romanian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 2 2025 to October 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hannover City
Mercure Hotel Hannover City
Mercure Hannover City Hannover
Mercure Hotel Hannover City Hotel
Mercure Hotel Hannover City Hannover
Mercure Hotel Hannover City Hotel Hannover

Frequently asked questions

Is Mercure Hotel Hannover City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Hannover City?

Self parking is available for EUR 25 per night.

What time is check-in at Mercure Hotel Hannover City?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Hannover City?

Check-out is at noon.

Where is Mercure Hotel Hannover City located?

Located in Suedstadt, this eco-certified hotel is within a 10-minute walk of New Town Hall and Maschsee. Heinz von Heiden Arena and Hannover Congress Centrum are also within 2 mi (3 km). Aegidientorplatz U-Bahn is 5 minutes by foot and Markthall-Landtag U-Bahn is 8 minutes.

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Mercure Hotel Hannover City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 712 reviews
Rating 8 - Good. 298 out of 712 reviews
Rating 6 - Okay. 54 out of 712 reviews
Rating 4 - Poor. 11 out of 712 reviews
Rating 2 - Terrible. 4 out of 712 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great hotel. Clean and quiet rooms. Loved the breakfast and the staff were very friendly
Stayed 3 nights in Dec 2024

10/10

Within walking distance to shopping
Stayed 1 night in Mar 2025

8/10

Situated walking distance to everything, outdated rooms
Stayed 1 night in Dec 2024

10/10

Great location with friendly, helpful staff.
Stayed 2 nights in Feb 2023

10/10

Very nice hotel, great location. Very nice room and balcony was a bonus. Breakfast good.
Stayed 2 nights in May 2024

10/10

The hotel is close to many places and sites a tourist would want to go.
Stayed 3 nights in Jul 2023

10/10

Clean & comfortable room and very helpful & friendly staff.
Stayed 2 nights in Jun 2022

10/10

Spacious room, excellence equipment, ideal Location.
Stayed 2 nights in Jul 2024

8/10

Very nice hotel, 5 mins walk to the town centre. Very good for business trip, family trip etc
Stayed 1 night in Aug 2023

10/10

Warm, friendly staff - very attentive; excellent location; comfortable, clean and well maintained rooms. Highly recommended,
Stayed 2 nights in Jun 2023

10/10

Seems like a well-working hotel. Staff was friendly, professional and everything as expected. Breakfast and restaurant was good.
Stayed 1 night in Jul 2023

10/10

I appreciated the availability of the parking garage. VERY friendly staff. The bathroom floor was sticky and the wi-fi is not secure. However i would recommend.
Stayed 1 night in Sep 2024

10/10

It was good.

10/10

Very nice hotel, frendly staff at the reception, nice with green areas just outside if you need to walk a dog, street parking nearby, but only for 4 hours between 9 and 17 carpark is 20 euro, you can take your dog with you at the restaurent, and there is eating areas outside. It take only 10 min to walk to the city center.
Stayed 4 nights in Aug 2023

10/10

Locared conveniently close to the center. Nice rooms, good restaurant with a very nice breakfast. Only thi g missing is charging station for E-cars (come on, it's 2022) Most importantly the service is really good and the staff is super friendly, helpful and professional. Will choose this hotel again if going to Hannover.
Stayed 1 night in Oct 2022

8/10

Excellent location for a city trip, 15 minutes walking through the centre to the train station or a short subway ride, close to city centre, subway, shops, park and lake and many restaurants, bars etc. The hotel's overall atmosphere was modern and clean, we didn't have breakfast or dinner in the restaurant but it looked very good. Our room on the 3rd floor was comfortable, the bathroom clean and modern, but the room's carpet and window insulation should be changed.
Stayed 4 nights in Jul 2022

8/10

Nice property. Staff are friendly. AC in room was not able to keep up even though only 18 degrees outside. Got to sleep.
Stayed 1 night in Jul 2023

6/10

reception poor
Stayed 3 nights in Oct 2024

6/10

The AC in room was old and worked but very noisy, if you opened the window then the noise of houses to the rear was bad. We were on the 2nd floor and the noise went on well past midnight, it was a Friday. So sleep not good added to that very poor pillows, despite bed being good it all meant a poor nights sleep.Dated decor meant felt worst hotel of the 5 nights we spent in Germany. Staff were all nice, a saving grace.
Stayed 1 night in Jun 2023

8/10

Goed.
Stayed 1 night in May 2025

8/10

Stayed 1 night in Apr 2025

8/10

Für einen kurzen Aufenthalt ideal und zentral. Personal sehr gut und Frühstück auch gut
Stayed 1 night in Apr 2025

10/10

Stayed 7 nights in Mar 2025

10/10

Die Lage des Hotels ist sehr schön, fußläufig zum Maschsee, Landesmuseum, Stadion und Hauptbahnhof. Ausstattung war modern, gut und zweckmäßig, Betten sehr angenehm, Frühstückslokal und Auswahl top, Personal sehr freundlich und hilfsbereit. Wir können das Hotel empfehlen und würden es auch wieder buchen.
Stayed 2 nights in Mar 2025

8/10

Stayed 1 night in Mar 2025