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Mercure Hotel Hannover City

Property class: 4

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Meeting facility - Mercure Hotel Hannover City (Hannover)
Exterior - Mercure Hotel Hannover City (Hannover)
Lobby - Mercure Hotel Hannover City (Hannover)
Privilege, Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace - Mercure Hotel Hannover City (Hannover)
Meeting facility - Mercure Hotel Hannover City (Hannover)
Travelers love the multilingual staff at this upscale retreat near Heinz von Heiden Arena. Enjoy a meal at Das Restaurant or relax at the bar. Guests can use in-room WiFi, secure bike storage, self parking, and dry cleaning. Ideal for business travelers with four meeting rooms.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Privilege, Room, 2 Twin Beds

Privilege, Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Privilege, Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, Multiple Beds

Privilege, Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Privilege, Room, Multiple Beds

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Privilege, Room, Multiple Beds

Privilege, Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Privilege, Room, Multiple Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(17 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Large Twin Bed

Standard Room, 1 Large Twin Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Large Twin Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Suedstadt, a neighborhood in Hannover, Mercure Hotel Hannover City is near a metro station. The area's natural beauty can be seen at Maschsee and Herrenhausen Gardens, while Hannover Zoo and Hannover Fairground are popular area attractions. Looking to enjoy an event or a game? See what's going on at Heinz von Heiden Arena or ZAG Arena. Discover the area's water adventures with sailing and boat tours nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Hannover travel guide
Map
Willy-Brandt-Allee 3, Hannover, NI, 30169

What's nearby

  • Lower Saxony State Museum
    Lower Saxony State Museum
    3 min walk - 0.2 miles
  • New Town Hall
    New Town Hall
    4 min walk - 0.3 miles
  • Maschsee
    Maschsee
    6 min walk - 0.4 miles
  • Theater am Aegi
    3 min walk - 0.2 miles
  • Heinz von Heiden Arena
    12 min walk - 0.7 miles

Getting around

  • Aegidientorplatz U-Bahn
    5 min walk
  • Hannover (ZVR-Hannover Central Train Station)
    15 min walk
  • Hannover Airport (HAJ)
    30 min drive

Restaurants

  • Block House
    5 min walk
  • KUHnstWERK
    7 min walk
  • GOSCH-Sylt an der Markthalle
    7 min walk
  • Maschseeperle
    6 min walk
  • Meiers Lebenslust
    2 min walk

About this property

Mercure Hotel Hannover City

Upscale hotel near Maschsee
Located close to New Town Hall and Heinz von Heiden Arena, Mercure Hotel Hannover City provides a terrace, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Das Restaurant, the on-site restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
  • Multilingual staff, an elevator, and a computer station
  • A TV in the lobby, a 24-hour front desk, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 145 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Wardrobes/closets, separate sitting areas, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hannover City
Mercure Hotel Hannover City
Mercure Hannover City Hannover
Mercure Hotel Hannover City Hotel
Mercure Hotel Hannover City Hannover
Mercure Hotel Hannover City Hotel Hannover

Frequently asked questions

Is Mercure Hotel Hannover City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per night.

What time is check-in at Mercure Hotel Hannover City?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Hannover City?

Check-out is at noon.

Where is Mercure Hotel Hannover City located?

Located in Suedstadt, this hotel is within a 10-minute walk of New Town Hall and Maschsee. Heinz von Heiden Arena and Hannover Zoo are also within 3 mi (5 km). Aegidientorplatz U-Bahn is only a 5-minute walk and Markthall-Landtag U-Bahn is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hotel Hannover City Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 379 out of 773 reviews
Rating 8 - Good. 316 out of 773 reviews
Rating 6 - Okay. 60 out of 773 reviews
Rating 4 - Poor. 13 out of 773 reviews
Rating 2 - Terrible. 5 out of 773 reviews

Reviews

Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was friendly at check in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely. Great cocktails behind the bar and the breakfast offering is superb. Rooms are great comfortable and clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want city stay with a quiet city park vibe, close to hannover stadium and close to the shops then this is the place!!!!! Its a fab location and the satff are lovely xx
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Perfectly located close to museums, parks, restaurants, Maschsee and just a short 5-10 minute walk from the city centre.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and quiet rooms. Loved the breakfast and the staff were very friendly
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to many places and sites a tourist would want to go.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great location. Very nice room and balcony was a bonus. Breakfast good.
Stayed 2 nights in May 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, 5 mins walk to the town centre. Very good for business trip, family trip etc
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Rebecca

Liked: Amenities
Spacious room, excellence equipment, ideal Location.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic breakfast with perfect service and exceptional options. We will be back for sure. We stayed in a family room. It was spacious with a foyer that had a door so that I could pack and organize while everyone was asleep. The pull out couch was not optimally comfortable but it was good enough for the kids. Breakfast was phenomenal. From make your own waffle (use the timer!), to fresh ginger for your tea, to smoked salmon and many cheeses, meats, yogurts and treats there was something for everyone. The staff were great. It’s hard to list off the many great treats, including vegan options and poultry meats. The kettle, tea and Nespresso pods and coffee machine in the room were wonderful and very appreciated. Expedia showed the hotel as having parking available. We arrived to be told that there was limited parking and that a parking elevator could not accommodate most SUVs. Our rental car did not fit and there was no way to reserve one of the very few ground floor spaces. Some advance warning would have been helpful as we could have rented a different car. The staff did not mention the abundant street parking that is available around the hotel but my cousin pointed out that on nearby streets between 8pm and 9am we could park for free.
Breakfast - waffle maker and batter on the left, hot food on the right.
Meats and cheeses.
Bread station. Rotating special treats - Laugen Brötchen were my favourites.
Fruit and yogurt.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nola

Liked: Amenities
I appreciated the availability of the parking garage. VERY friendly staff. The bathroom floor was sticky and the wi-fi is not secure. However i would recommend.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel 10 min walk from city center,

Very nice hotel, frendly staff at the reception, nice with green areas just outside if you need to walk a dog, street parking nearby, but only for 4 hours between 9 and 17 carpark is 20 euro, you can take your dog with you at the restaurent, and there is eating areas outside. It take only 10 min to walk to the city center.
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Gabriel

Liked: Cleanliness
Disliked: Staff & service
Reception poorly handled my query when I couldn’t find my way to the parking garage in the confusing reception area.. Was ignored in the bar while other guest served first. Wasn’t made feel welcome by the staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly, helpful staff.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

More than adequate

Very posh entrance…..our room was a bit dated but more than adequate for our two night stay. Great location to the town itself. 25 euros for parking each night a little steep.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Faruk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and clean room. Friendly staff and only weak point was breakfast very average and didn’t taste great. Great location with 10min walking distance to city centre.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comfortable room and very helpful & friendly staff.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to shopping
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay while visiting wernigerode. Although we had only one night, it was perfect!
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Gunther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. We did have to change rooms right after arrival, as the first room wasn’t ready.
Stayed 1 night in Aug 2025
Verified

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated walking distance to everything, outdated rooms
Stayed 1 night in Dec 2024
Verified

8/10 Good

Kaj Søholm

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly and helpful staff

Friendly and helpful staff
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Warm, friendly staff - very attentive; excellent location; comfortable, clean and well maintained rooms. Highly recommended,
Stayed 2 nights in Jun 2023