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Kastens Hotel Luisenhof

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Photo gallery for Kastens Hotel Luisenhof

A historic building with a classic facade, multiple balconies with flower boxes, and a prominent entrance with a sign reading "Kastens Hotel Luisenhof". - Kastens Hotel Luisenhof (Hannover)
Outdoor seating with a red umbrella, a sign for 'Kastens Hotel Luisenhof,' and a view of the building's entrance. - Kastens Hotel Luisenhof (Hannover)
A spacious lobby with a chandelier, multiple seating areas, and a staircase leading to an upper floor. - Kastens Hotel Luisenhof (Hannover)
A long dining table with chairs, a bar area, and a wine rack in a rustic, vaulted room. - Kastens Hotel Luisenhof (Hannover)
A spacious lobby with a red carpet, multiple seating areas, and a reception desk with computers. - Kastens Hotel Luisenhof (Hannover)
Luxury
5.0 star property
9.2

Wonderful

Modern comfort in Hanover's heart

Elegant marble floors grace the sophisticated lobby where attentive staff provide personalized service at this central Hanover hotel. After shopping at nearby boutiques, unwind at the full-service spa. The restaurant serves diverse breakfast options consistently praised by guests.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Single Room, 1 Single Bed

A hotel room with a bed, desk, chair, TV, and artwork.

Deluxe Single Room, 1 Single Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room - Single Bed

A hotel room with a bed, a desk, a chair, a small table with a vase of flowers, and a door leading to another room.

Standard Single Room - Single Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room - Single Bed

A hotel room with a bed, a desk, a chair, a nightstand, and a window with curtains.

Superior Single Room - Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with two single beds, a small table, two wall-mounted lamps, and a leather armchair.

Standard Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a TV, and a red chair.

Superior Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed

A hotel room with a bed, two armchairs, a small table with a vase, and a nightstand with a lamp.

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Double Room

A hotel room with a bed, a TV, a desk with a lamp, a chair, and a wardrobe.

Junior Suite Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a chair, a desk, and a mirror.

Executive Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 King Bed

Room

Apartment, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a wardrobe.

Signature Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Mitte, a neighborhood in Hannover, Kastens Hotel Luisenhof is in the entertainment district and near a metro station. The area's natural beauty can be seen at Maschsee and Herrenhausen Gardens, while Hannover Zoo and Hannover Fairground are popular area attractions. Looking to enjoy an event or a game? See what's going on at Heinz von Heiden Arena or Swiss Life Hall. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hannover travel guide
Map
Luisenstrasse 1-3, Hannover, NI, 30159

What's nearby

  • A grand neoclassical building with a large central entrance, arched windows, and statues on the roof.
    Opera House
    2 min walk - 0.1 miles
  • A historic building with a clock tower, a pond with lily pads, and a willow tree.
    New Town Hall
    12 min walk - 0.7 miles
  • GOP Variete-Theater Hannover
    3 min walk - 0.2 miles
  • Hanover Christmas Market
    8 min walk - 0.4 miles
  • Heinz von Heiden Arena
    3 min drive - 1.5 miles

Getting around

  • Hannover Central Station
    3 min walk
  • Kröpcke U-Bahn
    3 min walk
  • Hannover Airport (HAJ)
    31 min drive

Restaurants

  • McDonald's
    4 min walk
  • Jim Block
    2 min walk
  • Café Kröpcke
    1 min walk
  • Espresso House
    2 min walk
  • Nespresso Boutique
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • MARYs

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • Business center

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Elevator (55 inch wide door)
  • Grab bar in shower (41 inches high)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1856
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - February 2022
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.00 per day
Cribs (infant beds) are available for EUR 20.00 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Covered valet parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.00 per day
  • Rollaway bed fee: EUR 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Frequently asked questions

Is Kastens Hotel Luisenhof pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per day. Valet parking is available for EUR 25 per day.

What time is check-in at Kastens Hotel Luisenhof?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Kastens Hotel Luisenhof?

Check-out is at 11 AM.

Where is Kastens Hotel Luisenhof located?

Located in Mitte, this luxury hotel is within 1 mi (2 km) of New Town Hall and Maschsee. Heinz von Heiden Arena and Hannover Congress Centrum are also within 2 mi (3 km). Kröpcke U-Bahn and Hannover Central Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kastens Hotel Luisenhof Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 463 out of 712 reviews
Rating 8 - Good. 177 out of 712 reviews
Rating 6 - Okay. 49 out of 712 reviews
Rating 4 - Poor. 15 out of 712 reviews
Rating 2 - Terrible. 8 out of 712 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an excellent location. Helpful staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and in a great area to explore from. All the team were very friendly and helpful. It was a great stay!
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel I will never go back to this hotel. Location was good and parking
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and a great location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Hannover. Walkable from the train station, with great shopping and dining all around the hotel.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again easily. Everyone is helpful, the restaurant next door is great, the rooms are quiet and clean, and the location is central to everywhere
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were professional, friendly and helpful (a rare combination in Germany). They were prepared for my arrival and gave me an upgrade - with a smile! I will definitely come again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel! Only the best recommendations. Extremely friendly personell
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous 3 days in Hannover

This hotel was outstanding. One block from the train, we were greeted with smiles. Room was ready. Lovely little bar with awesome cocktails. Service was excellent. Would definitely stay here again. A bit pricey but so worth it in regards to being pampered.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
The hotel has some charm but looks run down and not in great condition; the reception rushed through check in and did not explain anything about the facility. Location is great, close to shops and the train station.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just a few minutes walk from the Hannover train station. Excellent staff. Large room. Comfortable bed, but miserable pillows. Close to a lot of restaurants, cafes, and shopping. Many attractions a short walk from the central location of the hotel. Would definitely recommend. Thanks to Julyana (spelling?) for her care and great advice on local coffee spots. Appreciate
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for our visit. Staff is nice and room was fine. Don’t like the half duvets but this is apparent common in Germany. The reason it gets 4 instead of 5 stars isn’t really their fault. There were loud concerts and a parade during our stay that our room just reverberated from the noise. Impossible to nap. Luckily it ended after we retuned from dinner. We had dinner one night @Marys. Not bad but certainly not excellent by nyc standards. But close to nyc prices. The breakfast was good and we had a lovely server named Gabby. Good luck in your studies!
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Overpriced and rude check in staff member

Rude person at reception upon check in. Just seemed angry and annoyed overall. Absolutely unacceptable behavior for a five star hotel. She implied breakfast was included in our room but then we were told at check out it wasn’t and had to pay an extra €62. This was also on top of the person who let us enter breakfast not saying we would be charged. Rest of the staff was nice, especially bartender and waitresses at breakfast. It’s a four star hotel and overpriced for that. Not a five star hotel and because of the breakfast issue we won’t be returning.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hannover and one of best in Germany! Amazing staff and great schnitzel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Great stay as usual !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Immaculate room, quiet, fantastic bar.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, traditional hotel conveniently located in the center of Hanover
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, spacious, and staff was very friendly and very helpful.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel close to train station and old town.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 service and hotel, would recommend highly and look forward to staying again.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent amenities
Stayed 9 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and excellent atmosphere and fitness room.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Hotel staff were pleasant and room was okay.
Stayed 3 nights in May 2023