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elaya hotel hannover city, Trademark by Wyndham

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Photo gallery for elaya hotel hannover city, Trademark by Wyndham

A hotel room with a bed, a desk, a chair, a television, and a mirror. - elaya hotel hannover city, Trademark by Wyndham (Hannover)
A modern interior with a sloped ceiling, a black armchair, a zebra-patterned ottoman, a small round table, and a floor lamp. - elaya hotel hannover city, Trademark by Wyndham (Hannover)
A modern bedroom with a large bed, a side table, a lamp, a sofa, and a large window with curtains. - elaya hotel hannover city, Trademark by Wyndham (Hannover)
A hotel building with multiple floors, large windows, and a prominent logo on the facade. - elaya hotel hannover city, Trademark by Wyndham (Hannover)
A hotel room with a seating area, a coffee machine, and a view of the city. - elaya hotel hannover city, Trademark by Wyndham (Hannover)
Consider a stay at elaya hotel hannover city, Trademark by Wyndham and take advantage of an art gallery on site, a shopping mall on site, and 2 coffee shops/cafes. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi and 2 bars are available to all guests.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

A hotel room with a bed, a flat-screen TV, a desk with a lamp, a chair, and a small table.

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with a bed, a sofa, a desk, a TV, and a shower area.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room

A hotel room with a large bed, a desk, a chair, and two bedside lamps.

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Queen Bed

A hotel room with a bed, a wooden headboard, a wall-mounted light, and a framed painting.

Standard Single Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

A modern living room with a grey sofa, a small round table, and a flat-screen TV mounted on the wall.

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and two framed pictures on the wall.

Superior Single Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with a large bed, a bedside table, a chair, a small table with drinks, and a picture on the wall.

Standard Double Room, 2 Queen Beds

  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Located in Mitte neighborhood, elaya hotel hannover city, Trademark by Wyndham is connected to a rail/subway station. Theater am Aegi and Market Church are cultural highlights, and travelers looking to shop may want to visit Hanover Christmas Market and Ernst August Galerie. Looking to enjoy an event or a game while in town? See what's going on at Ballhof, or consider a night out at Capitol Hanover. Visit our Hannover travel guide
Map
Friedrichswall 21, Hannover, 30159

What's nearby

  • A historic building with a clock tower, a pond with lily pads, and a willow tree.
    New Town Hall
    3 min walk - 0.2 miles
  • A river with a large willow tree on the left and a historic building with green domes in the background.
    Maschsee
    7 min walk - 0.4 miles
  • A grand neoclassical building with a large central entrance, arched windows, and statues on the roof.
    Opera House
    10 min walk - 0.6 miles
  • Hanover Christmas Market
    7 min walk - 0.4 miles
  • Heinz von Heiden Arena
    13 min walk - 0.7 miles

Getting around

  • Aegidientorplatz U-Bahn
    4 min walk
  • Hannover (ZVR-Hannover Central Train Station)
    13 min walk
  • Hannover Airport (HAJ)
    26 min drive

Restaurants

  • Meiers Lebenslust
    1 min walk
  • Wirtshaus Hannover
    6 min walk
  • Block House
    5 min walk
  • Klickmühle
    5 min walk
  • Bavarium
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 16 per day); discounts available
  • Street parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • At least 80% organic food
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • iPad

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (6:30 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 16 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is elaya hotel hannover city, Trademark by Wyndham pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at elaya hotel hannover city, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

What time is check-out at elaya hotel hannover city, Trademark by Wyndham?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is elaya hotel hannover city, Trademark by Wyndham located?

Located in Mitte, this hotel is steps from KUBUS Municipal Gallery, Aegidienkirche, and New Town Hall. Museum August Kestner and Theater am Aegi are also within 5 minutes. Aegidientorplatz U-Bahn is only a 4-minute walk and Markthall-Landtag U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

elaya hotel hannover city, Trademark by Wyndham Reviews

6.8

7.2

Cleanliness

6.6

Amenities

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 16 out of 80 reviews
Rating 4 - Poor. 11 out of 80 reviews
Rating 2 - Terrible. 10 out of 80 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice breakfast. Our unit was spacious and thankfully had windows on opposite sides of the suite which helped on the top floor to cool it off during the Europe heatwave, as the portable AC unit was not cutting it. If you stay make sure to go to the park behind the palace which is right across the street. Amazing! Quiet atmosphere. Great reflective palace pictures on the lake.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I can not say enough good things about Antje and her team!! From connecting with them a week before I arrived to the day I walked in the front door to the day I left, they were professional, friendly, helpful and engaging!! Very much a family feeling! The morning breakfast is fantastic!! They have a small bar right at reception with fantastic local beer and small pizza to order! This is a wonderful boutique style hotel! I will be back!
Stayed 7 nights in Mar 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Ok but Did not clean my room

The location was good and the room was clean however I had the sign to please clean my room up for two days and it was not cleaned. On the second day I mentioned it at the front desk and all they did was make my bed and replace one towel. They didn't vacuum, replace visibly dirty sheets or even wipe around the sink. That was disappointing and highly affected the overall rating.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Stayed here for one night before flying home. Hotel is approx 10 mins walk from main station through city centre. Sits on a busy main road directly across from Town Hall, which is stunning to say the least. Rooms were ok, we booked two. The were clean, but a toothbrush was left in the shower in our room, and a previous travellers tshirt in my sons room wardrobe, so perhaps not checked thoroughly. When we arrived, we were met with a sign on the door saying reception was closed at 6pm and call a hotel in Hamburg to gain entry. After a few panicky minutes, we found lock boxes and an email sent whilst travelling to tell us the code. Not exactly customer friendly. However reception opened at 6am following morning. Breakfast was provided, which was basic, I think as the hotel was strangely quite. Could do better in terms of customer experience. But stay was ok.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Very messy

The hotel is messy. There is clutter in many places, including cleaning supplies (cloths, cleaning agents), garbage bags with used bed linen, cardboard boxes with products for room replenishment. This is not only when they are cleaning. The vacuum cleaners are just pushed into the corner of the hallway. There are empty plant boxes and empty refrigerators. Room cleaning is very poor. The hotel appears very worn. The staff are polite and seem service-minded. But their appearance, clothing, and general behavior are not what you would expect from a service business or even a medium-quality hotel. For example, the reception is empty while the receptionist is smoking on the street. Breakfast was acceptable. There is no coffee maker or similar in the rooms. Soap and shampoo bottles are maybe half full if you're lucky. The good thing about them not tidying up is that you can find an extra bottle of mineral water in the hallway from the cardboard boxes. The location is good. Although the hotel stay is not expensive, it is still far too costly for the value provided. Overall, the hotel seems poorly and unprofessionally managed. It is not the worst - but definitely among the worst hotels I have stayed at.
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service

Insulted, thrown out - avoid this place

Simple hotel, good location. Horrible experience. At the arrival to the hotel in the afternoon, the nice girl greeting us told we should pay at checkout four nights later. The day after, when arriving back to the hotel at 6pm, we were met by an extremely upset guy in the reception, who claimed we were trying to fraud the hotel - they had tried to charge the card listed with hotels.com, and it’s a card I use for booking purposes only - and just have a balance when paying. As I had been told we should pay at checkout, there was no balance on the card. The rude receptionist refused to believe that the sweet girl that had welcomed us had told us to pay at checkout, he instead claimed that we had arrived at night - he started yelling at us, claimed we were thieves (in front of other guests) and that we should get our things and leave the hotel immediately. Both his claims would have been very easy to check had he just bothered, instead of spending his energy on threatening us - at which point I lost my temper and yelled back at him. He could easily see when we checked in, and he could have contacted his colleague to verify our claim. He claimed that Expedia demanded us to leave the hotel straight away, and that my account at Expedia should be cancelled - when I asked him to show me that, he couldn’t produce it, just a message from Expedia that the payment hadn’t worked and that he should contact us about that within 24 hours. Avoid this place!! We went to Hilton instead.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very beautiful neighborhood close to Rathaus and also Waterloo Biergarten. I found it very suitable for my visit to Hannover and I can surely recommend it. I will get back for sure.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, near the old town.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, room comfort
Convinient walking distance to city center so well located. At our stay we got a room on 4th stock with a non working elevator. Search criterias before booking, parking and a/c ,no a/c in the hotel and external parking in the surrounding.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
we were given a room (old style) which was dark with dim lights, but on request we were moved to a better one from 4th to 5th floor. New room was good , modern and nice size. We senjoyed our stay, staff was decent. English lady at the front desk was helping and nice. Cleaning was bit of an issue, cleaner comes and somedays fold the blanket, sometime change the towel, but dont clean the washbasin or WC or the toilet. You can have coffee at the reception area near breasfast area complimentary, which was nice thing. Breakfast was very average limited menu so we skipped to have it there. Recommend to go to Cafe extrablatt , which serves buffet and ala carte as well. Hotel itself is 5 min walk to aegidientorplatz station. 10 min walk away from Kropcke , so nicest location. Rest over all, nice stay.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Lock box code didn’t work, sat outside the hotel at 1am for over half an hour whilst it was sorted. Friend had a seizure whilst outside and hit her head on the pavement. When in rooms one colleague power went out and had to be switched to another room, my room was dirty on the floor and my feet were full of dust and dirt. Overall just really poor for the money we paid
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Das Personal ist sehr desinteressiert und unmotiviert. Unser Zimmer war schon sehr renovierungsbedürftig.
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich habe 2 Nächte im elaya Hotel übernachtet und es war leider einfach nur schrecklich. Ich habe mich überhaupt nicht wohl gefühlt. Das erste Zimmer was ich bezogen habe, war sehr muffig ( es stand ein großer Luftentfeuchter im Raum) das Badezimmer war nicht sauber, die Toilette nicht gereinigt, der Fußboden ( überall Haare)war auch nicht gereinigt und der Fön funktionierte nicht. Nachdem ich mich bei der Rezeption beschwert habe, habe ich ein neues Zimmer bekommen was leider auch nicht besser war. Genau das gleiche Spiel....plus das alle Türen sehr versifft und mit braunen Flecken beschmutzt waren, sehr ekelhaft. Ich habe die Rezeption gebeten das Zimmer den nächsten Tag tagsüber vernünftig zu reinigen um nicht nocheinmal umziehen zu müssen. In diesem Zuge habe ich auch aufgezählt was alles schmutzig ist. Dies wurde wohl an das Housekeeping weitergegeben. Als ich Abends ( Rezeption nicht mehr besetzt) wieder ins Zimmer kam war überhaupt nichts gereinigt worden. Lediglich wurde mein Bett gemacht, was ich schon ordentlich hinterlassen hatte. Nachdem ich es erneut an der Rezeption angesprochen hatte, habe ich als Gegenleistung ( hatte ich vorgeschlagen) einmal das Frühstück umsonst bekommen, was auch nicht wirklich gut war. Nachdem ich mich über Expedia beim Hotel beschwert habe und Teilrückerstattung gebeten habe, wurde es abgelehnt. Ich bin echt enttäuscht und würde dieses Hotel auf keinen Fall weiterempfehlen. Wenn man keine Sterne geben könnte würde ich es tun.
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
In den Zimmern herrschte eine Gluthitze. Klimaanlage gibt es keine, auch keine Klimageräte oder Ventilatoren. Lüften wenig erfolgreich, wenn vor dem Hotel die 6-spurige Straße entlang läuft. Der Aufzug blieb ständig im 5. Stock hängen, da die Tür nicht richtig schließt. Diese musste unter echter Gefahr sich die Finger einzuklemmen nach innen gezogen werden. Der Portier war nach meiner Wahrnehmung unfreundlich und mit der Situation überfordert. Die Kollegin erschien mir offen und hilfsbereit. Hilft aber auch nichts, wenn der Hotelbetreiber solche Zustände zulässt. Da kann man ihm nicht böse sein, wenn es mit der Motivation eng wird. Klare Empfehlung ein anderes Haus zu bevorzugen.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer war sauber und in einem guten Zustand
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes zimmer , perfekt personal mit gute Laune.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
Ist das ekelig? Ja, die Frage ist berechtigt, denn wer andere vorsätzlich gesundheitlich gefährdet ist es. Der Reihe nach. Das Ankommen ist entspannt, parken kann man für kleines Geld in der Nebenstraße und der Herr an der Rezeption ist freundlich so wie kompetent. Erst auf dem Zimmer wird einem klar, die Führung des Hauses ist er in der Abteilung weiß nichts, kann nichts und tut nichts zu finden. Im Zimmer, so stelle ich fest, gibt es eine Steckdose. In selbe kann man den TV oder die Lampe auf dem Sideboard stecken. Andere Kommunikationsgeräte sind somit nicht zu laden. Am Bett gibt es keine Steckdose. Also auf zur Rezeption. Man gibt mir einen Dreier Stecker. Zurück im Zimmer würde ich mich gerne meines Anzugs und Mantel entledigen. Im Schrank gibt es hier für zwei, in Zahlen 2 Bügel. Also zurück zur Rezeption und Bügel holen. Hier arbeiten scheinbar nur Menschen die ihre Kleidung zu Boden werfen. Seltsam. Zurück im Zimmer bemerke ich nach kurzem den penetranten Schimmelgestank. Schimmel ist hoch Toxisch, ich sehe das als einen vorsätzlichen Angriff auf Gesundheit und Leben. Leider ist alles ausgebucht, ein anderes Zimmer nicht verfügbar. Lüften, ja das geht, Nachts. Ansonsten ist es durch die achtspurige Straße vor der Tür etwas Laut. Die Matratze ist er durch als Bequem und nach kurzer Nacht quält man sich aus dem Bett. Eine ekelige Absteige geführt von ignoranten Menschen.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Da stimmt Preis und Leistung. Das Zimmer war modernisiert und das Frühstück i. O.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Söt
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, gutes Frühstück, zentral gelegen…
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Gut gelegen, Haustrierfreundlich und große Zimmer. Das Haus ist schon in die Jahre gekommen und zu genau h
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Pænt rent værelse. Morgenmaden er for dyr i forhold til udbud - der mangler ost.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Das Hotel ist ziemlich in die Jahre gekommen, das Bad mini, die Dusche mit Vorhang ein Graus. Wasserdruck mäßig, dafür Temperatur schwankend, sehr hellhörig. Zum Glück ist das Personal sehr freundlich, das Frühstück ordentlich.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service
Unmögliches, einchecken, niemand geht. Bei der Telefonnummer, die angegeben ist dran, keine vorab Übersendung des Codes, unmöglich!
Stayed 1 night in Aug 2025