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The St James

5.0 star property
Fun on the slopes, near Hanmer Springs Thermal Reserve

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Photo gallery for The St James

Lake
Wheelchair Accessible Studio Unit | Private kitchenette | Fridge, microwave, stovetop, dishwasher
Front of property - evening/night
St James Suite | Private kitchen | Fridge, microwave, stovetop, dishwasher
Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillowtop beds, in-room safe, blackout drapes

One Bedroom Ground Floor Unit

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Studio

Executive Spa Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Executive Spa Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area | Flat-screen TV, DVD player, iPod dock

Mt Isobel Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
  • 29.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Wheelchair Accessible Studio Unit

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
20 Chisholm Crescent, Hanmer Springs, 7334

What's nearby

  • Hanmer Springs Thermal Reserve - 5 min walk - 0.3 miles
  • Conical Hill Walkway - 7 min walk - 0.4 miles
  • Conical Hill - 12 min walk - 0.6 miles
  • Hanmer Heritage Forest - 13 min walk - 0.7 miles
  • A Maze N Golf - 15 min walk - 0.8 miles

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬6 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬2 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬3 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬1 min walk

About this property

The St James

Eco-certified motel near Hanmer Springs Thermal Reserve
Located close to Conical Hill Walkway and Conical Hill, The St James provides laundry facilities. Skiers and snowboarders can spend time on the slopes at this motel featuring ski storage. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), beach towels, and a front-desk safe
  • Smoke-free premises, luggage storage, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The St James offer comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Balconies or patios, kitchens, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 16 for adults and NZD 16 for children

Things to do

  • Ski storage

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.00 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 16 for adults and NZD 16 for children
  • Rollaway bed fee: NZD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

Frequently asked questions

Is The St James pet-friendly?

No, pets are not allowed at this property.

How much is parking at The St James?

Self parking is free at this property.

What time is check-in at The St James?

Check-in start time: 2:30 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at The St James?

Check-out is at 10:00 AM.

Where is The St James located?

Located near the slopes, this Hanmer Springs motel is in the mountains and within a 15-minute walk of Hanmer Springs Thermal Reserve, Conical Hill Walkway, and A Maze N Golf. Conical Hill and Waiau Ferry Bridge are also within 6 mi (10 km).

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The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 410 out of 477 reviews
Rating 8 - Good. 58 out of 477 reviews
Rating 6 - Okay. 6 out of 477 reviews
Rating 4 - Poor. 2 out of 477 reviews
Rating 2 - Terrible. 1 out of 477 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Awesome place to stay,so quiet and extremely clean very thing you need is so close to walk too, will differently stay again.
Stayed 1 night in Apr 2025

10/10

Great place to stay, always love to return
Stayed 1 night in Feb 2025

10/10

This place exceeded our expectations. The rooms were extremely clean, new, well-presented, and had all the amenities we needed. The host was genuinely hospitable and made us feel welcome plus provided great recommendations for dinner. Great value for money — would happily stay again! Honestly, we wish all motels followed this standard
Stayed 1 night in Jun 2025

10/10

Such roomy accommodation, with a lot of good amenities that are not often included at other hotels. Our view was top notch as well.
Stayed 2 nights in Apr 2025

10/10

Sharon was very helpful suggesting local hikes and offers towels to take to the Hamner Spring pools. The room was clean and the kitchen was modern with a microwave and dishwasher. The town for being small had several good options to eat and of course the Sulphur pools were wonderful.
Stayed 1 night in May 2025

10/10

Nice staff, well
Stayed 1 night in May 2025

10/10

Short stay but very nice accommodation and right next to the Main Street and all the happenings
Stayed 1 night in Jan 2025

10/10

Fantastic property loved our stay
Stayed 1 night in Nov 2024

10/10

Lovely,generous room with nice views .Definitely our favorite place to stay in Hanmer.
Stayed 3 nights in Feb 2025

10/10

Great place to staff with very friendly staff we will be back
Stayed 1 night in Jan 2025

10/10

Great place to stay when visiting Hanmer springs. Great location an parking
Stayed 2 nights in Mar 2025

8/10

Lovely motel, exceptionally clean and great location.
Stayed 2 nights in Oct 2024

10/10

Very accomodating when we asked for a upstairs room and late check out thankyou
Stayed 1 night in Apr 2025

10/10

We were welcomed by a fine staff. The room was great with the exception of a bit of a dip in the bed. The bathroom was clean and well apointed. The area was perfect. I would recommed others. Its a great place to stay
Stayed 1 night in May 2025

10/10

Absolutely lovely place to staying the hosts are the moat nices people. Room was gawjus, clean and tidy., i couldn't fault anything. We arrived late at night in the cold and when we got up to our room the heatpump was going and our room was warm and cozy. Id never stay anywhere apart from the St James in future. Highly recommend.
Stayed 2 nights in May 2025

10/10

Very nice receptionist, friendly & helpful.
Stayed 2 nights in Mar 2025

10/10

Friendly staff in a beautiful location. Clean usable kitchen with every piece of equipment needed. Just watch that the fridge isn't on the coolest setting as it will freeze your items.
Stayed 1 night in May 2025

8/10

Good views and comfortable room. Hosts were very pleasant.
Stayed 2 nights in Jan 2025

8/10

Great location, friendly staff, and wonderful view of the mountains.
Stayed 2 nights in Sep 2024

2/10

Not worth it for 526NZD
Stayed 1 night in Jun 2025

10/10

Sharon was kind and helpful.
Stayed 2 nights in Mar 2025

10/10

Great location with the Hot Pools, restaurants and everything else you could need in Hanmer Springs all within a couple of minutes walk.
Stayed 1 night in Oct 2024

10/10

All brilliant, even supplied towels for the thermal springs in a carrier bag for. Would give it 6*. Best motel we have ever stayed in and we have stayed in loads.
Stayed 2 nights in Jan 2025

10/10

Great location, lovely staff, had a great stay
Stayed 2 nights in Jul 2022

10/10

Amazing place to stay
Stayed 2 nights in May 2022