See all properties

The St James

Choose dates to view prices

Photo gallery for The St James

Lake - The St James (Hanmer Springs)
Exterior - The St James (Hanmer Springs)
St James Suite | In-room dining - The St James (Hanmer Springs)
Daily continental breakfast for a fee - The St James (Hanmer Springs)
Executive Spa Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes - The St James (Hanmer Springs)
Luxury
5.0 star property
9.8

Exceptional

Mountain retreat with balcony views

Generous rooms with modern amenities create a serene retreat in Hanmer Springs. Steps away, thermal pools beckon with complimentary beach towels provided. Mountain views unfold from private balconies where guests enjoy breakfast before exploring nearby shops and cafés.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Room options

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Wheelchair Accessible Studio Unit

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Studio

9.8 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Spa Studio

Executive Spa Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Executive Spa Studio

10.0 out of 10
Exceptional
(7 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area | Flat-screen TV, DVD player, iPod dock

Mt Isobel Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillowtop beds, in-room safe, blackout drapes

One Bedroom Ground Floor Unit

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Hanmer Springs, The St James is in a rural area and in the mountains. Hanmer Springs Thermal Reserve and Waiau Ferry Bridge are notable landmarks, and some of the area's activities can be experienced at A Maze N Golf and Hanmer Springs Ski Area. Conical Hill Walkway and Conical Hill are two other places to visit that come recommended. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Hanmer Springs travel guide
View more Motels in Hanmer Springs
Map
20 Chisholm Crescent, Hanmer Springs, 7334

What's nearby

  • Hanmer Springs Thermal Reserve
    Hanmer Springs Thermal Reserve
    5 min walk - 0.3 miles
  • Chisholm Park
    1 min walk - 0.1 miles
  • Conical Hill Walkway
    7 min walk - 0.4 miles
  • Conical Hill
    12 min walk - 0.6 miles
  • A Maze N Golf
    15 min walk - 0.8 miles

Getting around

  • Christchurch International Airport (CHC)
    103 min drive

Restaurants

  • Hanmer Bakery & Cafe
    1 min walk
  • Fire and Ice
    5 min walk
  • No.31 Restaurant & Bar
    7 min walk
  • Salt N Pepper Cafe/Restaurant/Bar
    1 min walk
  • Saints
    4 min walk

About this property

The St James

Motel near Hanmer Springs Thermal Reserve
Located close to Conical Hill Walkway and Conical Hill, The St James provides laundry facilities. Skiers and snowboarders can spend time on the slopes at this motel featuring ski storage. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), beach towels, and a front-desk safe
  • Smoke-free premises, luggage storage, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The St James offer comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Balconies or patios, kitchens, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Deluxe Spa Suite | View from room
Braemar Lodge And Spa
Hanmer Springs
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 764 reviews
Braemar Lodge And Spa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 25 for adults and NZD 25 for children

Things to do

  • Ski storage

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.00 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Rollaway bed fee: NZD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

Frequently asked questions

Is The St James pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The St James?

Check-in start time: 2:30 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at The St James?

Check-out is at 10:00 AM.

Where is The St James located?

Located near the slopes, this Hanmer Springs motel is in the mountains and within a 15-minute walk of Hanmer Springs Thermal Reserve, Conical Hill Walkway, and A Maze N Golf. Conical Hill and Waiau Ferry Bridge are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The St James Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 463 out of 536 reviews
Rating 8 - Good. 62 out of 536 reviews
Rating 6 - Okay. 7 out of 536 reviews
Rating 4 - Poor. 3 out of 536 reviews
Rating 2 - Terrible. 1 out of 536 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness
Parking was easy and secure. Excellent location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an ideal location. It is quiet, clean, with safe onsite parking, and you have the cafes, bars, restaurants, pools and shops all within walking distance. Sharon, the Manager, and her staff, are extremely helpful, nothing is a problem. I would recommend The St James to anyone for its tasteful decor, well appointed kitchens, and overall comfort.
Large Spacious Studio
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gem! A lovely apartment, super friendly and helpful staff in a wonderful town. Nothing we could fault and we would go back in a heartbeat!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities
Great spot
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern spacious room that was clean and pleasant to stay in, lovely views and right next to restaurants. Perfect venue
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was very friendly and welcoming. I highly recommend this hotel and will certainly stay on my return. Thank you Sharon.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

D M

Liked: Cleanliness, staff & service, amenities
Great service, helped us with safe in the room. Room was spotless and spacious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Hanmer Springs. Easy walk to shops, restaurants & spa. Free guest laundry facilities much appreciated
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Location and handy to everything and staff were fantastic 👍
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay all around. Great views, staff and location. Throughly enjoyed will be coming back again
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding accommodation. We've been touring New Zealand for nearly 5 weeks and this was by far the best!! Super clean. Super quiet. Super comfortable. Wish we cohld stay longer.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

May-Britt V. R.

Liked: Cleanliness, staff & service, amenities
Very nice place to stay. Super clean and feeling of luxury. No sissors as always in NZ. Friendly welcome.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kwee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a superb holiday experience, with beautiful scenery, convenient access to nearby amenities, excellent facilities, and cleanliness
A view from the room
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely motel, exceptionally clean and great location.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay,so quiet and extremely clean very thing you need is so close to walk too, will differently stay again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff (lady on reception especially but didn't catch her name!) made us feel really welcome and at ease. Gave us good restaurant recommendations. Towels for the thermal pools were very much appreciated. Great room with mountain views, very relaxing.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and wonderful view of the mountains.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to staff with very friendly staff we will be back
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely,generous room with nice views .Definitely our favorite place to stay in Hanmer.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Raewyn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, very comfortable rok
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and handy to the town and Restaurants
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent really helpful.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities
Close to town. Clean and tidy with friendly, helpful staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location and quality environment. Sharon (manager) was a fabulous host too.
Stayed 2 nights in Jun 2025