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The Chalets Motel

4.0 star property
Boardwalk/promenade motel in Hanmer Springs with free parking

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Photo gallery for The Chalets Motel

Two Bedroom Chalet (Sleeps 6) | View from room
Two Bedroom Chalet (Sleeps 6) | Private kitchen | Mini-fridge, microwave, oven, stovetop
Two Bedroom Chalet (Sleeps 6) | Living area | 40-inch LED TV with satellite channels, TV, DVD player
One Bedroom Spa Chalet (Queen) | View from room
One Bedroom Spa Chalet (Queen) | Premium bedding, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Kitchen
  • Laundry
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for One Bedroom Chalet (Queen)

One Bedroom Chalet (Queen) | Premium bedding, individually decorated, individually furnished

One Bedroom Chalet (Queen)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 4)

Two Bedroom Chalet (Sleeps 4) | Premium bedding, individually decorated, individually furnished

Two Bedroom Chalet (Sleeps 4)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Spa Chalet (Queen)

One Bedroom Spa Chalet (Queen) | Premium bedding, individually decorated, individually furnished

One Bedroom Spa Chalet (Queen)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 6)

Two Bedroom Chalet (Sleeps 6) | View from room

Two Bedroom Chalet (Sleeps 6)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Two Bedroom Chalet (Sleeps 5)

Two Bedroom Chalet (Sleeps 5) | View from room

Two Bedroom Chalet (Sleeps 5)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 50 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

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About the neighborhood

Map
56 Jacks Pass Road, Hanmer Springs, 7334

What's nearby

  • Chisholm Park - 3 min walk - 0.2 miles
  • Hanmer Springs Thermal Reserve - 8 min walk - 0.5 miles
  • Conical Hill Walkway - 10 min walk - 0.6 miles
  • Conical Hill - 15 min walk - 0.8 miles
  • Hanmer Heritage Forest - 18 min walk - 1.0 mile

Getting around

  • Christchurch International Airport (CHC) - 99 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬11 min walk
  • ‪Sushi & Bowl - ‬8 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬8 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬8 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬6 min walk

About this property

The Chalets Motel

Upscale eco-certified motel adjacent to a golf course
At The Chalets Motel, you can look forward to a garden, a playground, and laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking and extended parking
  • Continental breakfast (surcharge), luggage storage, and barbecue grills
  • Free newspapers
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and separate sitting areas, in addition to thoughtful touches like free WiFi and separate dining areas.
Extra amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LED TVs with premium channels and DVD players
  • Balconies or patios, separate sitting areas, and separate dining areas

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 18-hole adjacent golf course
  • Playground

Family friendly

  • DVD player
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 10 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Separate dining area
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Fan
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chalets Hanmer Springs
Chalets Motel
Chalets Motel Hanmer Springs
The Chalets Motel Motel
The Chalets Motel Hanmer Springs
The Chalets Motel Motel Hanmer Springs

Frequently asked questions

Is The Chalets Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Chalets Motel?

Self parking and extended parking are free at this property.

What time is check-in at The Chalets Motel?

Check-in start time: 1 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at The Chalets Motel?

Check-out is at 10 AM.

Where is The Chalets Motel located?

Situated on the boardwalk/promenade, this eco-certified motel is within a 10-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. Conical Hill Walkway and A Maze N Golf are also within 1 mi (2 km).

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The Chalets Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 219 out of 311 reviews
Rating 8 - Good. 85 out of 311 reviews
Rating 6 - Okay. 5 out of 311 reviews
Rating 4 - Poor. 1 out of 311 reviews
Rating 2 - Terrible. 1 out of 311 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10

Great place to stay. However our room wasn't very clean and it really stunk of cigarette smoke. Liked how close it was to the center of Hanmer.
Stayed 2 nights in Apr 2025

10/10

Great place to stay
Stayed 1 night in Jul 2022

10/10

Excellent place to stay
Stayed 3 nights in Oct 2022

10/10

Amazing little village of cabins within walking distance of Hanmer Springs. We loved our time there!
Stayed 1 night in Nov 2024

8/10

Easy location to town
Stayed 1 night in Sep 2024

10/10

Even though the building is starting to show its age it was well maintained, spotless and had great amenities to compensate.
Stayed 2 nights in Oct 2024

8/10

Fully equipped kitchen.
Stayed 2 nights in Nov 2024

10/10

Wonderful private cabins, with a bedroom, sitting area & kitchen.. Close proximity to the Hamner Thermal Springs & town. Outdoor setting that we enjoyed just before sunset. The kitchen is well equipped to make a meal if you so desire. The staff is friendly & helpful. The accommodation is spotless & comfortable. Highly recommended staying here!
Stayed 1 night in Nov 2024

10/10

Really enjoyed our stay, would definitely stay at again. Would be nice to have option of hot chocolate drinks aswell
Stayed 3 nights in Oct 2024

10/10

Awesome private wee cabins. Quiet and well looked after. Great service too, very friendly.
Stayed 1 night in Jul 2024

8/10

Good position, clean and tidy, friendly and helpful staff.
Stayed 1 night in Jan 2024

8/10

Lovely little private cabin in a beautiful setting.
Stayed 1 night in Sep 2022

10/10

Excellent place to stay. Friendly management and staff. Quite and clean
Stayed 1 night in Mar 2023

10/10

Our stay was great. Had everything we neede including an extra bed that was provided. Clean, warm and comfy and quiet. Close proximity to the village was convenient. Will be back same time next year.
Stayed 2 nights in Sep 2024

10/10

Perfect all round Very handy to town
Stayed 2 nights in Oct 2022

10/10

Good cooking facilities and fridge.
Stayed 3 nights in Dec 2023

10/10

Very nice and warm
Stayed 2 nights in May 2023

8/10

Chalets are dated but this is made up for by the cleanliness
Stayed 2 nights in Apr 2024

10/10

Loved the peace and quiet of being in separate chalets rather than having neighbours right next door.
Stayed 2 nights in Jan 2024

8/10

Very good value for money
Stayed 1 night in Oct 2023

10/10

Nice units on higher ground with nice views. Close to Town
Stayed 1 night in Feb 2024

10/10

Highly recommend
Stayed 1 night in Jul 2023

10/10

Lovely quiet site. View was amazing. Great service. The only down side was the water pressure in the shower was very low.
Stayed 5 nights in Oct 2023

10/10

A really lovely place to stay. We stayed in the one bedroom unit. It was spacious and we could have easily stayed for a week. Would recommend. It was a nice distance from town for a walk down for dinner.
Stayed 2 nights in Jan 2023

10/10

Andrew was an excellent host and very considerate of our privacy and enjoyment of our stay. We had one small issue which he resolved immediately. Our chalet was well-equipped and comfortable. We highly recommend The Chalets Motel
Stayed 4 nights in Jul 2022