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Zhejiang Narada Grand Hotel

5.0 star property
Luxury hotel with 4 restaurants connected to the convention center in Hangzhou

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Photo gallery for Zhejiang Narada Grand Hotel

Exterior
Business Queen Room | Premium bedding, memory foam beds, minibar, in-room safe
View from room
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

LCD TV

Suite

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Twin

Highlights

Air conditioning
HDTV
Pillow menu
Memory foam bed
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Hill Deluxe King Room

Hill Deluxe King Room | Premium bedding, memory foam beds, minibar, in-room safe

Hill Deluxe King Room

Highlights

Air conditioning
HDTV
Pillow menu
Memory foam bed
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 43 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Queen Room

Business Queen Room | View from room

Business Queen Room

Highlights

Air conditioning
HDTV
Pillow menu
Memory foam bed
Blackout drapes/curtains
Premium bedding
Private bathroom
Shower/tub combination
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | Living area | LCD TV

Deluxe King Room

Highlights

Air conditioning
HDTV
Pillow menu
Memory foam bed
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, City View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior 2-bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

Interior

Superior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Liuxia Shanjing Twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Liuxia Shanjing Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Liuxia Chengyun Twin Room

Interior

Liuxia Chengyun Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Baoshi Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Baoshi Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Liuxia Shanjing Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Liuxia Shanjing Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Liuxia Chengyun Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Liuxia Chengyun Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Interconnecting Room

Premium bedding, memory foam beds, minibar, in-room safe

Family Interconnecting Room

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Garden Suite

Premium bedding, memory foam beds, minibar, in-room safe

Garden Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mist-Suite - Courtyard-View

Premium bedding, memory foam beds, minibar, in-room safe

Mist-Suite - Courtyard-View

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room With City View

Premium bedding, memory foam beds, minibar, in-room safe

Queen Room With City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Aroma Therapy Liuxia Double Bed Room

View from property

Aroma Therapy Liuxia Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Gem Aromatherapy Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Gem Aromatherapy Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Mountain-view Suite

Premium bedding, memory foam beds, minibar, in-room safe

Superior Mountain-view Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Baoshi Mountain View Double Bed Room

Interior

Baoshi Mountain View Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite - Mountain-View

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite - Mountain-View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Mountain-view Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Mountain-view Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Discount Twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Discount Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Baoshi Japanese-Style Tatami Room With Overlooking Gem Mountain View & Musical Experience

Premium bedding, memory foam beds, minibar, in-room safe

Baoshi Japanese-Style Tatami Room With Overlooking Gem Mountain View & Musical Experience

  • Sleeps 2
  • 1 Queen Futon

View all photos for Warm-Suite - Courtyard-View

Interior

Warm-Suite - Courtyard-View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room With Smart Mattress

Premium bedding, memory foam beds, minibar, in-room safe

Executive King Room With Smart Mattress

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
122 Shuguang Road, Hangzhou, Zhejiang, 310007

What's nearby

  • Zhejiang University Yuquan Campus - 18 min walk - 1.0 mile
  • Hangzhou Tower Shopping Mall - 3 min drive - 2.1 miles
  • Wulin Square - 4 min drive - 2.1 miles
  • West Lake - 4 min drive - 2.1 miles
  • Lingyin Temple - 5 min drive - 3.2 miles

Getting around

  • Huanglong Cave Station - 1 min walk
  • East Railway Station (East Square) Station - 20 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive

Restaurants

  • ‪普乐迪 - ‬1 min walk
  • ‪两岸咖啡 - ‬3 min walk
  • ‪心源茶楼 - ‬5 min walk
  • ‪流星花园 - ‬2 min walk
  • ‪红街米兰酒吧 - ‬4 min walk

About this property

Zhejiang Narada Grand Hotel

Luxury family-friendly hotel near West Lake
You can look forward to a swim-up bar, a poolside bar, and a grocery/convenience store at Zhejiang Narada Grand Hotel. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Fitness classes are offered at the health club; other things to do include racquetball/squash. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool with a swim-up bar
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • An outdoor tennis court, access to a nearby indoor pool, and access to a nearby health club
  • Guest reviews give good marks for the overall condition
Room features
All 394 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • HDTVs with cable channels
  • Wardrobes/closets, childcare services, and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee: CNY 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Dan Gui Lou
  • Lotus Chinese Deli
  • NASUBI
  • Tea Garden Lounge
  • Window Pavilion Cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CNY 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 159 per person
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Narada Grand Hotel
Narada Grand Hotel Zhejiang
Narada Hotel
Zhejiang Narada
Zhejiang Narada Grand
Zhejiang Narada Grand Hangzhou
Zhejiang Narada Grand Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Hotel
Zhejiang Narada Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel Hangzhou

Frequently asked questions

Does Zhejiang Narada Grand Hotel have a pool?

Yes, this property has an indoor pool.

Is Zhejiang Narada Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zhejiang Narada Grand Hotel?

Self parking is free at this property.

What time is check-in at Zhejiang Narada Grand Hotel?

Check-in begins at 2 PM.

What time is check-out at Zhejiang Narada Grand Hotel?

Check-out is at noon.

Does Zhejiang Narada Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Zhejiang Narada Grand Hotel located?

This family-friendly Hangzhou hotel is located in the historical district, within a 15-minute walk of Huanglong Stadium and Yellow Dragon Sports Center. Precious Stone Hill and West Lake Expo Museum are also within 1 mi (2 km). Huanglong Cave Station is only a 2-minute walk and Huanglong Sports Center Station is 18 minutes.

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Zhejiang Narada Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 69 reviews
Rating 8 - Good. 25 out of 69 reviews
Rating 6 - Okay. 8 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

friendly services
Stayed 7 nights in Nov 2024

8/10

.
Stayed 2 nights in Aug 2024

10/10

Stayed 2 nights in Dec 2023

4/10

Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria. Il personale della reception non parla inglese, e siamo in un 5 stelle
Stayed 2 nights in Nov 2023

10/10

Good: 安静, 交通便利
Stayed 3 nights in Oct 2023

8/10

Stayed 5 nights in Sep 2023

10/10

조식 좀 비싼거 아닌가? 했는데 이근처 물가 생각하면 괜찮습니다. 맛도 좋아요. 그리고 숙소도 물론 깨끗 조용 좋았습니다.
Stayed 3 nights in Sep 2023

10/10

酒店上下員工都好好服務，最開心是每個人天天帶着笑容對我們。無論前枱或者禮賓部，或者保安人員，非常之有禮貌，我再來杭州，一定會選擇這酒店，另外酒店旁邊已經是黃龍洞地鐵站，坐車非常方便，由蕭山國際機場到酒店，地鐵只是$7. 真的要推介。
Stayed 3 nights in Jun 2023

10/10

房间干净，整洁，ingrid提醒住店客人停车免费
Stayed 1 night in Jun 2023

10/10

地理位置好，大堂改建后nice，伊经理友好，帮助搬行李，介绍广场上地铁出行，杭州游在世贸，我们留下美好回忆。

6/10

guests smoke at non-smoking floor, poor service at check-in.
Stayed 1 night in Jun 2021

8/10

The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.
Stayed 2 nights in May 2021

8/10

Stayed 4 nights in Apr 2021

6/10

Location wise, it is not at the most convenient location as there are not too many shops around the hotel. Traffic could get really bad leaving the hotel as it is a one way traffic near the construction site. The check in experience was quick and efficient. Front desk staffs were well trained and courteous. Guest room toilet, decor and furniture looks old and outdated but clean. After getting the reminder from front desk staff about possible construction noises, I still picked the room facing the construction site but I can still hear the noises as early as 5-6AM in the morning. I am not sure I would pick the same hotel next time going to Hangzhou.
Stayed 1 night in Apr 2021

10/10

Stayed 1 night in Aug 2020

8/10

호텔 방이 너무 작고 5성급이라고 하기에는 다소 방 컨디션이 많이 부족해 보였습니다. 직원들의 서비스와 청결 등은 매우 훌륭하였으나 호텔 연식이 오래된 점 주변에 지하철 공사로 시끄러웠던 점은 많이 투숙 시 많이 아쉬웠습니다.
Stayed 5 nights in Nov 2020

10/10

Staff were incredibly helpful and spoke English which is really refreshing in China.
Stayed 1 night in Oct 2020

10/10

A lovely hotel with a great pool and nice food. Clean rooms and friendly staff. A perfect getaway.
Stayed 1 night in Oct 2020

10/10

服務非常親切，將來地鐵開通會更便利。
Stayed 4 nights in Dec 2019

10/10

Stayed 3 nights in Dec 2019

8/10

房間大, 體育設施好. 但是壁球場的照明不好, 有燈管沒亮. 員工非常有禮貌, 服務熱情. 早餐非常豐富. 可惜附近正在修地下鐵路, 噪音有時較大. 亦影響交通.
Stayed 3 nights in Dec 2019

10/10

Nice, clean, good location. Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
Stayed 3 nights in Nov 2019

10/10

My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was lovely. Great location for getting to West Lake and other areas. The Spa downstairs was incredibly overpriced. Fancy hotel or not, the prices reflected that of a 5-star hotel in the States. I opted out. Hotel might could give a better guest discount to offset the inflated prices, and I bet more guests would use the service.
Stayed 2 nights in Sep 2019

8/10

環境不錯，酒店職員友善有禮，但是酒店外面有地鐵工程比較嘈特別在晚上及房間不時聞到煙味（住不吸煙樓層）
Stayed 7 nights in Dec 2018

10/10

Stayed 1 night in Nov 2018