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Sheraton Grand Hangzhou Binjiang Hotel

5.0 star property
Luxury hotel with 2 restaurants and free valet parking

Choose dates to view prices

Photo gallery for Sheraton Grand Hangzhou Binjiang Hotel

Exterior
Club Suite, 1 King Bed, River View, Corner | Premium bedding, minibar, in-room safe, desk
Club Suite, 1 King Bed, River View, Corner | Premium bedding, minibar, in-room safe, desk
Lobby lounge
Property amenity
The Sheraton Grand Hangzhou Binjiang Hotel overlooks West Lake and offers yoga in its 24-hour health club. Enjoy breakfast or brunch at two restaurants before a dip in the indoor pool. Free WiFi is available, and the attentive staff consistently earns praise.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Beds, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

2 Double Beds, Club Lounge Access, Guest Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for 1 King Bed, Club Lounge Access, Guest Room

Premium bedding, minibar, in-room safe, desk

1 King Bed, Club Lounge Access, Guest Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Corner

Club Suite, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, River View

Club Suite, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, River View, Corner

Club Suite, 1 King Bed, River View, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, River View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, River View, Guest Room

1 King Bed, River View, Guest Room | Premium bedding, minibar, in-room safe, desk

1 King Bed, River View, Guest Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • River view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
1769 Jiang Hong Road, Binjiang District, Hangzhou, Zhejiang, 310052

What's nearby

  • Hangzhou Olympic Sports Center - 5 min drive - 2.6 miles
  • Wushan Night Market - 7 min drive - 4.9 miles
  • West Lake - 10 min drive - 4.7 miles
  • Zhejiang University Yuquan Campus - 14 min drive - 8.8 miles
  • Lingyin Temple - 14 min drive - 8.7 miles

Getting around

  • Hangzhou Station - 10 min drive
  • Changhe Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪Blue Frog 蓝蛙 - ‬10 min walk
  • ‪添好运 - ‬11 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪SUBWAY 赛百味 - ‬5 min walk
  • ‪Sheraton Grand Club Lounge - ‬7 min walk

About this property

Sheraton Grand Hangzhou Binjiang Hotel

Luxury hotel near West Lake
Located close to Leifeng Pagoda and Hangzhou Zoo, Sheraton Grand Hangzhou Binjiang Hotel provides a terrace, a garden, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Yoga classes are offered at the 24-hour health club; the property also has a bar and a business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, wedding services, and a 24-hour front desk
Room features
All 301 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • 47-inch LCD TVs with cable channels
  • Wardrobes/closets, recycling, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Feast Signature
  • Yue Chinese Restaurant

Things to do

  • 24-hour health club
  • Indoor pool
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (18,299 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar in shower (28 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Grand Hangzhou Binjiang
Hotel Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Hangzhou Sheraton Grand Hangzhou Binjiang Hotel Hotel
Hotel Sheraton Grand Hangzhou Binjiang Hotel
Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Sheraton Grand Hotel
Sheraton Grand
Sheraton Hangzhou Binjiang
Sheraton Hangzhou Binjiang
Sheraton Grand Hangzhou Binjiang Hotel Hotel
Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Sheraton Grand Hangzhou Binjiang Hotel Hotel Hangzhou

Frequently asked questions

Does Sheraton Grand Hangzhou Binjiang Hotel have a pool?

Yes, this property has an indoor pool.

Is Sheraton Grand Hangzhou Binjiang Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Hangzhou Binjiang Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Grand Hangzhou Binjiang Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Hangzhou Binjiang Hotel?

Check-out is at noon.

Where is Sheraton Grand Hangzhou Binjiang Hotel located?

Located in Binjiang, this luxury hotel is within 9 mi (15 km) of West Lake, Leifeng Pagoda, and Broken Bridge. Hangzhou Zoo and Zhejiang University Yuquan Campus are also within 9 mi (15 km). Changhe Station is 19 minutes by foot and Jiangling Road Station is 24 minutes.

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Sheraton Grand Hangzhou Binjiang Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness
Hotel is definitely NOT as clean as a typical 5 star hotel… Location is excellent to have a walk along Qiantang river.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location.
Stayed 1 night in Jan 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful place for work, relaxation and shopping
Stayed 3 nights in May 2025

6/10 Okay

Katia Maria Nardini

Liked: Cleanliness, room comfort
Quartos ótimos e sem carpete, algo raro na china. Café da manhã muito bom.
Stayed 1 night in Mar 2025

10/10 Excellent

Lai Pong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended Hotel

The staff is very helpful, nice, and supportive. The room is clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

MITSURU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Japanese guest, I stayed at this hotel and had no issues with communication since most of the staff could speak English. They were very polite and accommodating, allowing me to enjoy a comfortable stay without any inconvenience. There was always someone at the front desk, which made me feel secure. I would definitely like to stay at this hotel again.
Stayed 2 nights in Jan 2025

10/10 Excellent

jingyao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place and clean room
Stayed 1 night in Jun 2024

10/10 Excellent

KOSHU

Liked: Staff & service
Disliked: Property conditions & facilities
Good view
Stayed 2 nights in Aug 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities

river walk is exceptional

fantastic hotel. great location. my only complaint is they must have some mattress protector on the beds, they don't breathe well so i'm sweating at night. walking distance to the mall is also great. and you get get a several mile walk in next to the river. very scenic and the boardwalk is right across from the hotel. highly recommended to take a walk at night.
Stayed 2 nights in Aug 2023

10/10 Excellent

T, 上海

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり非常に良かった
Stayed 1 night in Sep 2020

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还可以，入门级别的五星，整体条件都不错。只是给的景观大床房房间不规则，睡着不舒服。
Stayed 1 night in Feb 2019

10/10 Excellent

Cheuk Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, but no shops around at night.
Stayed 1 night in Dec 2018

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel not too far from the Airport, train station and the business districts of Hangzhou. Comfortable and good service as you would expect from a Sheraton hotel. The gym would benefit from more gear, but you could still enjoy a reasonable workout. Breakfast was fresh.
Stayed 1 night in Nov 2018

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell för affärsresa

Klassiskt Sheraton hotell med det man behöver på resan. Gym kunde gärna vara lite mer utrustat, men ok.
Stayed 1 night in Nov 2018

4/10 Poor

Edward

Disliked: Staff & service

Avoid check in/out

Check in and check our was awful .. check out 7am no one on check out desk had to go find someone
Stayed 1 night in Jun 2018

10/10 Excellent

xinzheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置很好，毗邻钱塘江，酒店设施较新，服务人员热情周到。
Stayed 2 nights in Feb 2018

10/10 Excellent

LUCKY STAR, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The excellent business hotel in Hangzhou.

The Staff is very kind and good English speaking. The room is cozy and clean. The breakfast restaurant's food are good enough for the foreigners and staffs is very nice and friendly. I appreciate this restaurant staff's service.
Stayed 3 nights in Nov 2017

4/10 Poor

CAROLINA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Always stay in this hotel but this time they changed the service and conditions, first they wanted to changed to twin bed and they were so impolite
Stayed 1 night in Sep 2017

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newer Hotel.

Very new hotel. If you "have" to be in Hangzhou China, I recommend this hotel.
Stayed 2 nights in Aug 2017

8/10 Good

tu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet is slow
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice and clean hotel

nice and very clean room. front desk spoke English

8/10 Good

dai, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広くて清潔感あり

とても快適に過ごせました スタッフは若い子が多かったですが、頑張りが感じられました 一つ問題は駅から遠すぎる気がします タクシー使うのがいいのでしょうが、杭州駅のある方から、 川渡るのにすごく大回りする感じなので、目的に応じては、使いやすかったりそうでなかったりするのかと思います ホテル自体は、安くてすごくよかったです

10/10 Excellent

cash, y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and comfortable

Service is also awesome, room is very clean, they also provide smoking room. Very convenient.

6/10 Okay

Fenny

Liked: Cleanliness, property conditions & facilities, room comfort

靠錢塘江邊，與當地生活無違合感

整體環境服務佳，但唯一美中不足，是空調有裝簧氣味及離市區較遠. 較棒的是位錢塘江旁，早上早起慢跑，傍晚可看夕陽，晚上可欣賞夜景。

10/10 Excellent

Soo, Seoul

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful Hotel in the heart of Alibaba

This hotel looked very new. We stayed one night in a superior room. The room was very modern and had an excellent condition. We enjoyed staying there. The only problem was that the hotel staff were not specialized. They may need more experience.

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