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Ramada Plaza Riverside Hangzhou

Property class: 3.5

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Photo gallery for Ramada Plaza Riverside Hangzhou

Exterior - Ramada Plaza Riverside Hangzhou (Hangzhou)
Treatment room - Ramada Plaza Riverside Hangzhou (Hangzhou)
Restaurant - Ramada Plaza Riverside Hangzhou (Hangzhou)
Fitness facility - Ramada Plaza Riverside Hangzhou (Hangzhou)
Room - Ramada Plaza Riverside Hangzhou (Hangzhou)
A free breakfast buffet, a hair salon, and an arcade/game room are just a few of the amenities provided at Ramada Plaza Riverside Hangzhou. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Twin Room, 2 Twin Beds, Smoking

Room

Twin Room, 2 Twin Beds, Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking

Room

Standard Room, 1 King Bed, Smoking

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Business Suite, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Smoking

Room

Business Suite, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Room

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds, Smoking

Room

Twin Room, 2 Twin Beds, Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Room

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Room

Standard Room, 1 King Bed, Smoking

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Hangzhou, Ramada Plaza Riverside Hangzhou is in the business district. Zhu Bingren Bronze Art Museum and Museum of Traditional Chinese Medicine are cultural highlights, and some of the area's landmarks include Quiantang River Bridge and Liuhe Pagoda. Looking to enjoy an event or a game while in town? See what's happening at Hangzhou Olympic Sports Center or Hangzhou Stadium. Visit our Hangzhou travel guide
Map
3399 Jiangnan Ave, Binjiang District, Hangzhou, Zhejiang, 310000

What's nearby

  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    12 min drive - 5.6 miles
  • Quiantang River Bridge
    9 min drive - 4.1 miles
  • Qinghefang Old Street
    13 min drive - 6.0 miles
  • Leifeng Pagoda
    14 min drive - 6.2 miles
  • Hangzhou Olympic Sports Center
    16 min drive - 6.4 miles

Getting around

  • Chengye Road Station
    1 min walk
  • Hangzhou Station
    13 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    30 min drive

Restaurants

  • SUBWAY 赛百味
    12 min walk
  • 群乐饭店
    7 min walk
  • 荣先森
    8 min walk
  • 塔哈尔新疆盛宴(滨江宝龙店)
    8 min walk
  • Mstand
    1 min walk

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  • Pool
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Beyond-Boundary
  • Jiang Nan Ming Jia
  • Rose Bar
  • South China Impression

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,589 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 6 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: CNY 20 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Ramada Plaza Riverside Hangzhou have a pool?

Yes, this property has an indoor pool.

Is Ramada Plaza Riverside Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ramada Plaza Riverside Hangzhou?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Ramada Plaza Riverside Hangzhou?

Check-out is at noon.

Does Ramada Plaza Riverside Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 20 per vehicle applies.

Where is Ramada Plaza Riverside Hangzhou located?

Located in Binjiang, this spa hotel is 2.6 mi (4.2 km) from Quiantang River Bridge and within 6 mi (10 km) of West Lake and Hupao Valley Spring. Hangzhou Zoo and Liuhe Pagoda are also within 6 mi (10 km). Chengye Road Station is only a 2-minute walk and Lianzhuang Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ramada Plaza Riverside Hangzhou Reviews

6.8

7.8

Cleanliness

6.0

Location

7.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

非常不舒服的体验

酒店设施比较普通，西餐厅的食品做得比较水，沙拉的酱太多以至于腻到，意面煮的时间不够没有发开。最离谱的是，喝了一小袋很难喝的红茶，被告知是收费38元的大红袍，好不好喝且不说，你不能把收费的红茶和免费的咖啡、免费的罐装绿茶放在一起啊，明显就是欺客。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服务亲切

本次出行不是出游，所以选择了离目的地比较临近的华美达。 由于是晚上预订，所以在和预订部确认的时候通了好几次电话，被告知确认人员已下班，需要白天再进行确认。第二天按照时间电话联系很快完成了确认。 由于同行有一岁多的婴儿，所以主要确认两点，1）请酒店确认能否提供一岁多宝宝睡觉的婴儿房。2）定了两间房间，希望能够提供相邻的房间。这两点在电话里都得到了确认。 可是当天入住办理手续的时候发生了情况，被告知酒店的婴儿床只能适应3个月以下的宝宝。我们表示我们出行前确认了这一重要信息才预订的，前台的工作人员请示了负责人后，负责人主动提出帮我们升级到超级大床房，让我们客服一下困难，并且会将这一信息记录后，以免给后续有相同需求的客人造成困扰。全程态度亲切，虽然遇到了小插曲，但是依然给前台的服务点赞。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wendy Liu the superstar!

We stayed here for three days and enjoyed the experience. The rooms are spacious and comfortable, the staff is friendly and the breakfast caters to everyone's taste. There is a bus stop around the corner from the hotel that goes to West Lake. A special thank you to Wendy Liu for helping us before and throughout our stay. She really made our stay a lot more pleasurable. Highly recommended!!
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Ramada plaza

Hotel was good, but not much places to dine in surrounding area.Also considering that this hotel is more geared towards business customers, was expecting at least one of the front desk staff to be somewhat conversant in some basic speaking of English.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I was having a good time here
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel for just a few nights.

Was in Hangzhou for business and the company recommended this hotel. While the hotel is about 30-40 mins from city center, it was not easy to get a cab there. The room was okay given its price though there are some burnt spots on the carpet. The only thing I dislike is the elevator; it was slow and stops at almost every 3-5 floors.
Verified review

6/10 Okay

Hotel is good but not location.
Verified review

6/10 Okay

Good hotel

Hotel is good but not the location.
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Didnt expect this from Ramada

Although this hotel caters to most of the international guests, the policy is that the Air Conditioners will not be switched till the outside temparature reaches 29 degrees Celcius.. While this may be a part of the green policy, they dont draw the attention while booking.. you will have to do away with stand fans or open the windows at night. Also for some reason the hotel didnt allow the laundry bags to be used by guests to pack their used clothes.. this isnt true for any of the Ramada I have stayed. Lastly, the reception staff was hardly able to speak and understand English.. This was a complete turn off.. On the positive side cleanliness was good, room ameneties were nice and breakfast had wide choice. Wouldnt stay next time.
Verified review

6/10 Okay

Liked: Room comfort

this hotel good enough for the money i paid

i would stay in this hotel again. i had hard time communicating with some staff casue not many of them was able to speak english. but no big deal. the room quality was about an average, but good enough. only one thing i didn't like about was their refrigerator cause it didn't work at all. i had to drink warm beer... haha... food! they had excellent breakfast buffet and it was included. overall, i am coming back to this hotel. and would recommend to the others.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service