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Oriental Deluxe

4.5 star property
Luxury hotel with a fitness center and a sauna

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Photo gallery for Oriental Deluxe

Lobby
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Restaurant
Fitness facility
Travelers find a sophisticated sanctuary at the Oriental Deluxe in Downtown Hangzhou. The café is perfect for morning coffee, massage services aid recovery, babysitting helps parents, and express check-in saves time.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Laundry
  • Room service
  • Gym
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room, 1 Twin Bed

Highlights

Separate sitting area
TV
Detached private bathroom
Minibar
Coffee/tea maker
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room

Highlights

Separate sitting area
TV
Detached private bathroom
Minibar
Coffee/tea maker
In-room safe
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

Highlights

Separate sitting area
TV
Detached private bathroom
Bidet
Minibar
Coffee/tea maker
In-room safe
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

Highlights

Separate sitting area
TV
Detached private bathroom
Minibar
Coffee/tea maker
In-room safe
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017

What's nearby

  • Zhejiang University Huajiachi Campus - 1 min walk - 0.1 miles
  • Hangzhou China Silk Town - 2 min drive - 1.3 miles
  • Wulin Square - 3 min drive - 1.5 miles
  • Hangzhou Tower Shopping Mall - 3 min drive - 1.7 miles
  • West Lake - 5 min drive - 2.8 miles

Getting around

  • East Railway Station (East Square) Station - 10 min drive
  • Zhalongkou Station - 20 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • CHAGEE 霸王茶姬
  • KFC (肯德基)
  • 一麦食府
  • KFC (肯德基)
  • KFC (肯德基)

About this property

Oriental Deluxe

Luxury hotel near West Lake
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a gym at Oriental Deluxe. Treat yourself to a massage or other spa services. In addition to a business center and babysitting, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, free newspapers, and massage treatment rooms
Room features
All 239 rooms include comforts such as separate sitting areas, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers
  • Separate sitting areas, coffee/tea makers, and phones

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  • Spa
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • A coffee shop/cafe

Restaurants on site

  • Buffet
  • Cafe
  • Chinese Restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Piano
  • Sauna

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oriental Deluxe Hotel
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou

Frequently asked questions

Does Oriental Deluxe have a pool?

Yes, this property has an indoor pool.

How much is parking at Oriental Deluxe?

Self parking is free at this property.

Where is Oriental Deluxe located?

Located in Downtown Hangzhou, this luxury hotel is within 2 mi (3 km) of Zhejiang University Huajiachi Campus, Hangzhou Stadium, and Hangzhou China Silk Town. Zhejiang Science and Technology Museum and Wulin Square are also within 3 mi (5 km). Zhalongkou Station is 20 minutes by foot and Xintang Station is 20 minutes.

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Oriental Deluxe Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Staff & service

フロントの対応悪い

予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Nini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE !! A fuire absolument !!

Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THEY DO NOT HONOR HOTELS.COM RESERVATIONS

They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay - good value

Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.

8/10 Good

Hsu

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!!

10/10 Excellent

Elie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

Absolutely amazing!

4/10 Poor

Verified traveler

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville