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Novotel Hangzhou Xintiandi

4.0 star property
Hotel in Hangzhou with a 24-hour health club and a coffee shop

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Photo gallery for Novotel Hangzhou Xintiandi

Daily buffet breakfast (CNY 78 per person) - Novotel Hangzhou Xintiandi (Hangzhou)
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Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, free minibar, desk - Novotel Hangzhou Xintiandi (Hangzhou)
Lobby sitting area - Novotel Hangzhou Xintiandi (Hangzhou)
Exterior - Novotel Hangzhou Xintiandi (Hangzhou)
At Novotel Hangzhou Xintiandi, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a 24-hour health club. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a conference center and a restaurant.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area | 65-inch LCD TV with cable channels, printers

Deluxe Room, 1 King Bed

  • City view
  • 4 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, free minibar, desk

Deluxe Room, 2 Twin Beds

  • City view
  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | Living area | 65-inch LCD TV with cable channels, printers

Deluxe Suite, 1 Double Bed

  • City view
  • 4 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

View from room

Deluxe Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, free minibar, desk

Executive Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, free minibar, desk

Standard Room, 1 King Bed

  • City view
  • 4 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, down comforters, free minibar, desk

Superior Room, 1 King Bed

  • City view
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, free minibar, desk

Superior Room, 2 Twin Beds

  • City view
  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Xiacheng, a neighborhood in Hangzhou, Novotel Hangzhou Xintiandi is in a shopping district. Former Residence of Sha Menghai and Baochu Pagoda are local landmarks, and some of the area's activities can be experienced at Wulinmen Wharf and Xianghu Tourism Resort. Zhejiang Museum of Natural History and Zhejiang Science and Technology Museum are also worth visiting. Spend some time exploring the area's activities, including hot springs. Visit our Hangzhou travel guide
Map
666 Dongxin Road, Gongshu District, Xiyue, Life Plaza, Hangzhou, Zhejiang, 310000

What's nearby

  • Hangzhou Peace International Convention and Exhibition Center
    5 min drive - 2.5 miles
  • Zhejiang University Huajiachi Campus
    6 min drive - 3.9 miles
  • Wulin Square
    6 min drive - 4.2 miles
  • Hangzhou Tower Shopping Mall
    6 min drive - 4.2 miles
  • Hangzhou China Silk Town
    7 min drive - 4.2 miles

Getting around

  • Xintiandi Street Station
    14 min walk
  • East Railway Station (East Square) Station
    16 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    35 min drive

Restaurants

  • 星巴克(新天地中心店)
    17 min walk
  • 朱富贵火锅（中大银泰城店）
    3 min drive
  • 星巴克
    12 min walk
  • 汉堡王
    3 min drive
  • 星巴克
    3 min drive

About this property

Novotel Hangzhou Xintiandi

Upscale hotel remodeled in 2025 and located near West Lake
At Novotel Hangzhou Xintiandi, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a 24-hour health club. In addition to a conference center and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-in, coffee/tea in the lobby, and tour/ticket assistance
Room features
All 147 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free stocked minibars and separate dining areas.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Rainfall showers, children's robes, and hair dryers
  • 65-inch LCD TVs with cable channels
  • Separate dining areas, children's slippers, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:30 AM at scheduled times and on request
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 78 for adults and CNY 78 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club

Family friendly

  • Dining table
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • At least 80% of food locally-sourced
  • Built in 2025
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - June 2025
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CNY 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 78 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 500 (roundtrip), (from 10 to 18 years old)
  • Rollaway bed fee: CNY 150.0 per day
  • Bed sheets fee: CNY 0 per bed, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Novotel Hangzhou Xintiandi pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Hangzhou Xintiandi?

Check-in start time: 6:00 AM; Check-in end time: anytime.

What time is check-out at Novotel Hangzhou Xintiandi?

Check-out is at 2:00 PM.

Does Novotel Hangzhou Xintiandi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–6:30 AM on request. A fee of CNY 500 per vehicle applies.

Where is Novotel Hangzhou Xintiandi located?

Located in Xiacheng, this hotel is 2.2 mi (3.6 km) from Hangzhou Peace International Convention and Exhibition Center and within 6 mi (10 km) of West Lake and Westlake Culture Plaza. Zhejiang Museum of Natural History and Zhejiang University Huajiachi Campus are also within 6 mi (10 km). Xintiandi Street Station is 14 minutes by foot and Dongxinyuan Station is 14 minutes.

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Reviews

Novotel Hangzhou Xintiandi Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

10/10 Excellent

qingwei

Room is spa
Stayed 1 night in Feb 2026