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InterContinental Hangzhou ICC by IHG

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Deluxe Room (Intercontinental) | View from room - InterContinental Hangzhou ICC by IHG (Hangzhou)
Property amenity - InterContinental Hangzhou ICC by IHG (Hangzhou)
Bar (on property) - InterContinental Hangzhou ICC by IHG (Hangzhou)
Minibar, in-room safe, laptop workspace, blackout drapes - InterContinental Hangzhou ICC by IHG (Hangzhou)
Exterior - InterContinental Hangzhou ICC by IHG (Hangzhou)
Luxury
4.5 star property
8.8

Excellent

Luxury family-friendly hotel near Wushan Night Market

Located close to Wulin Square and Hangzhou Tower Shopping Mall, InterContinental Hangzhou ICC by IHG provides a garden, a playground, and a hair salon. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with an arcade/game room and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Premium

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium River View

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Premium River View

  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Upgraded Premium Room

Minibar, in-room safe, laptop workspace, blackout drapes

Upgraded Premium Room

  • River view
  • 130 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for 2 Single Premium

Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Premium

8.0 out of 10
Very good
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Single Classic

Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Classic

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • River view
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for 1 King Classic

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Classic

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View

Premium Room, 2 Twin Beds, City View | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Single Premium River View

2 Single Premium River View | Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Premium River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Accessible, River View (Upgraded, Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

View from room

Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Club Lounge Access

Suite, 1 Bedroom, Accessible, Club Lounge Access | Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Accessible

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Shangcheng, a neighborhood in Hangzhou, InterContinental Hangzhou ICC by IHG is near the airport and near a metro station. The area's natural beauty can be seen at West Lake and Xixi National Wetland Park, while Hangzhou Botanical Garden and Song Dynasty Town are popular area attractions. Wushan Night Market and Wulin Square are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Hangzhou travel guide
Map
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016

What's nearby

  • Hangzhou City Planning Exhibition Hall
    8 min walk - 0.5 miles
  • Raffles City Hangzhou
    10 min walk - 0.5 miles
  • Hangzhou Grand Theatre
    11 min walk - 0.6 miles
  • MIXC Mall
    16 min walk - 0.9 miles
  • Chongyi Church
    2 min drive - 1.6 miles

Getting around

  • Citizen Center Metro Station
    2 min walk
  • Hangzhou Station
    8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    24 min drive

Restaurants

  • Executive Lounge
    10 min walk
  • 江澜楼阁大酒店
    5 min walk
  • 量子咖啡
    11 min walk
  • Club InterContinental
    5 min walk
  • connection's lobby lounge
    4 min walk

About this property

InterContinental Hangzhou ICC by IHG

Luxury family-friendly hotel near Wushan Night Market
Located close to Wulin Square and Hangzhou Tower Shopping Mall, InterContinental Hangzhou ICC by IHG provides a garden, a playground, and a hair salon. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a ballroom
  • Multilingual staff, massage treatment rooms, and a 24-hour front desk
Room features
All 384 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 196 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Connection Lobby Bar
  • Fresh All Day Dining
  • Sun&Moon Restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Rollaway bed fee: CNY 408.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does InterContinental Hangzhou ICC by IHG have a pool?

Yes, this property has an indoor pool.

Is InterContinental Hangzhou ICC by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at InterContinental Hangzhou ICC by IHG?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at InterContinental Hangzhou ICC by IHG?

Check-out is at noon.

Where is InterContinental Hangzhou ICC by IHG located?

This family-friendly Hangzhou hotel is located near the airport, within 3 mi (5 km) of Wushan Night Market and West Lake. Wulin Square and Broken Bridge are also within 6 mi (10 km). Citizen Center Metro Station is only a 2-minute walk and Chengxing Road Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

InterContinental Hangzhou ICC by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 100 out of 171 reviews
Rating 8 - Good. 49 out of 171 reviews
Rating 6 - Okay. 14 out of 171 reviews
Rating 4 - Poor. 3 out of 171 reviews
Rating 2 - Terrible. 5 out of 171 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Incredible great view unique hotel
Balcony view
Lobby view
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Yin

For a five star hotel the amenities and
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Boon Fook

Liked: Cleanliness, staff & service, amenities
Good and clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept hotel with high service level

The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

ROLLINS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is enchanting, the building itself is beautiful and the staff is amazing. The view of the city through your windows is astonishing.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and good service. Very helpful staff.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great, but small details make things not so great. Few electricity plugs in the room, not disturb sign is unnoticeable etc. location more for business travel than tourism
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
The building design is unique.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slight feedback otherwise great stay

enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

junho

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MARZOUQ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
Stayed 3 nights in Oct 2022
Verified

6/10 Okay

Faisal

Liked: Cleanliness
Limited dining options
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

canson

Disliked: Cleanliness, property conditions & facilities
The property is dated
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

SANGJIN

Liked: Cleanliness, staff & service, amenities
좋은여행이되었어요 ㅎㅎ
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JERRY JEN JUI

Liked: Cleanliness, amenities, property conditions & facilities
乾淨的客房、情切的服務人員、設施完善，週邊環境優美，交通方便
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美好回憶

地段便捷，一流江景.值得留念
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

LIM KYUYEOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋습니다!
Stayed 5 nights in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

큰 규모의 호텔입니다. 편안했습니다. 음식도 좋았습니다.

큰 규모의 호텔이고, 편안한 여행을 다녀왔습니다.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會再入住

國際五星品牌無可挑剔
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Kwok Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and good stay

I really love this place, very nice hotel, comfortable. Breakfast okay. And the front desk lady is sooooo beautiful indeed.
Stayed 2 nights in May 2021
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love the hotel

Nice hotel and good service
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

liting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店环境、设施和服务都很好，很满意的一次住宿体验。
Stayed 1 night in May 2020
Verified

10/10 Excellent

jifang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置比较好，总体都不错
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Buona location, struttura un po’ datata ma con tutti i confort e servizi da Intercontinental. Camera molto confortevole.
Stayed 3 nights in Sep 2019