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Holiday Inn Hangzhou Xiaoshan by IHG

4.0 star property
Hotel in Hangzhou with 2 restaurants and a health club

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Photo gallery for Holiday Inn Hangzhou Xiaoshan by IHG

Exterior
Exterior
Pool
Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed (Additional Living Area)

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
TV
Shower/tub combination
Private bathroom
Bathrobes
Free bottled water
Minibar
Coffee/tea maker
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 2 Twin Beds

Highlights

Air conditioning
TV
Shower/tub combination
Private bathroom
Bathrobes
Free bottled water
Minibar
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (with Living Area)

Highlights

Air conditioning
TV
Separate bedroom
Shower/tub combination
Private bathroom
Bathrobes
Free bottled water
Minibar
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
TV
Shower/tub combination
Private bathroom
Bathrobes
Free bottled water
Minibar
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
TV
Shower/tub combination
Private bathroom
Bathrobes
Free bottled water
Minibar
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Shower/tub combination
Private bathroom
Bathrobes
Free bottled water
Minibar
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Air conditioning
TV
Shower/tub combination
Private bathroom
Bathrobes
Free bottled water
Minibar
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Shanyin Road, Xiaoshan District, Hangzhou, Zhejiang, 310000

What's nearby

  • Hangzhou Paradise Park - 3 min drive - 1.9 miles
  • Hangzhou Olympic Sports Center - 7 min drive - 4.6 miles
  • MIXC Mall - 10 min drive - 6.9 miles
  • Hangzhou Tower Shopping Mall - 16 min drive - 10.8 miles
  • West Lake - 18 min drive - 9.5 miles

Getting around

  • South Railway Station - 8 min drive
  • People Square Station - 9 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪丁哥黑鱼馆 - ‬2 min walk
  • ‪伯悦咖啡 - ‬2 min walk
  • ‪龙之家港式餐厅 - ‬2 min walk
  • ‪一招鲜本地鸡窝 - ‬5 min walk
  • ‪钱柜音乐酒吧 - ‬6 min walk

About this property

Holiday Inn Hangzhou Xiaoshan by IHG

Upscale hotel located in Xiaoshan
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Holiday Inn Hangzhou Xiaoshan by IHG. For some rest and relaxation, visit the sauna. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Limo/town car service, express check-out, and express check-in
  • Tour/ticket assistance, a porter/bellhop, and free newspapers
Room features
All 417 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations
  • TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Circle Bar
  • Coast Cafe
  • Donghai Tang

Things to do

  • Health club
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7,010 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Hotel HANGZHOU XIAOSHAN
Holiday Inn XIAOSHAN HANGZHOU
Hangzhou Holiday Inn
Holiday Inn Hangzhou Xiaoshan Hotel
Holiday Inn Hangzhou Xiaoshan

Frequently asked questions

Is Holiday Inn Hangzhou Xiaoshan by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hangzhou Xiaoshan by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Hangzhou Xiaoshan by IHG?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Hangzhou Xiaoshan by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Hangzhou Xiaoshan by IHG located?

Located in Xiaoshan, this hotel is 2.2 mi (3.6 km) from Crazy Appleland and 2.6 mi (4.2 km) from Hangzhou Paradise Park. Xianghu Tourism Resort and Hangzhou Polar Ocean World are also within 6 mi (10 km). People Square Station is 9 minutes by foot and People's Square Station is 9 minutes.

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Holiday Inn Hangzhou Xiaoshan by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 129 reviews
Rating 8 - Good. 68 out of 129 reviews
Rating 6 - Okay. 23 out of 129 reviews
Rating 4 - Poor. 7 out of 129 reviews
Rating 2 - Terrible. 1 out of 129 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

Good stay
Stayed 2 nights in Nov 2024

8/10

Have stayed here for years. Now that will help put some of my ratings into perspective. Love the location of the hotel. Nearby restaurants are fantastic. Always thought the restaurant did a great job with morning breakfast but the offerings have slipped to be equal to your average 3 Star Chinese Hotel. Expats you see walking around all trying to find something they can or want to eat.
Stayed 1 night in Mar 2025

6/10

only chinese are avairable
Stayed 2 nights in May 2024

6/10

노후되어 청결하진 않음. 서비스는 좋음.
Stayed 2 nights in May 2025

10/10

Stayed 2 nights in Jan 2025

8/10

가끔 냉 낭방 안됨
Stayed 2 nights in Dec 2024

6/10

대체적으로 괜찮았지만...난방이 되지 않았습니다!
Stayed 3 nights in Dec 2024

8/10

Stayed 4 nights in Jul 2024

10/10

Stayed 4 nights in Jun 2024

6/10

Stayed 2 nights in May 2024

10/10

샤오산 도시 중심의 호텔로서 접근성 좋았다
Stayed 2 nights in Apr 2024

10/10

Stayed 2 nights in Sep 2023

10/10

Stayed 5 nights in Sep 2023

10/10

Stayed 1 night in Sep 2023

10/10

Good place
Stayed 2 nights in Nov 2019

10/10

The hotel is fine with spacious guest rooms and very friendly and helpful staff.It could do with a refurbishment ,but other than that I have nothing negative to say.
Stayed 4 nights in Nov 2019

6/10

The hotel was not as expected, the check in process took a liitle long, not sure why when my reservation had already specified the "suite" I requested. After going upstairs to the rooms we were given I had to go back down because the room didn't have a bath tub which was one of the reasons I booked a suite. We were then given a room with a bathtub but it smelled weird, and unpaired. The plaster around the tub was peeling and the bathroom door wouldn't close unless you pushed and locked it. I think the entire room could do with a bit of updating. The one bright spot was the the bar, restaurant and breakfast buffet staff were very helpful and accomadating. For breakfast we had great service from Pankaj Bora. He was super helpful and very accomadating.
Stayed 2 nights in Sep 2019

8/10

Stayed 6 nights in Jul 2019

4/10

Stayed 1 night in May 2019

10/10

特にないですが、近くに地下鉄があれば便利ですね。
Stayed 1 night in Apr 2019

10/10

Stayed 1 night in Mar 2019

8/10

Stayed 1 night in Mar 2019

8/10

Hotel still maintains Holiday Inn standards if a little jaded around the edges. Service in all areas very acceptable. Lobby bar is great for the traveller offering excellent service and a good selection of bar food. Ideally located for local factories. Will stay again!
Stayed 1 night in Jan 2019

6/10

Stayed 1 night in Jan 2019

10/10

Perfect hotel !!!
Stayed 2 nights in Jan 2019