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Hangzhou Xinqiao Hotel

3.5 star property
Hotel with 2 restaurants, a short walk to West Lake

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Photo gallery for Hangzhou Xinqiao Hotel

Exterior
Lobby
LCD TV
Executive King Room | In-room safe, desk, blackout drapes, soundproofing
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room

In-room safe, desk, blackout drapes, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Lake View

Executive Room, Lake View | In-room safe, desk, blackout drapes, soundproofing

Executive Room, Lake View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Partial Lake View

Deluxe Room, Partial Lake View | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, Partial Lake View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Lake-view Suite

Executive Lake-view Suite | In-room safe, desk, blackout drapes, soundproofing

Executive Lake-view Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

LCD TV

Business Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Partial Lake View

Deluxe Twin Room, Partial Lake View | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, Partial Lake View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

Executive King Room | In-room safe, desk, blackout drapes, soundproofing

Executive King Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Mercure Hangzhou West Lake

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 49 reviews
Mercure Hangzhou West Lake

About the neighborhood

Map
No. 226 Jiefang Road, Shang Cheng District, Hangzhou, 310001

What's nearby

  • West Lake - 4 min walk - 0.3 miles
  • Wushan Night Market - 7 min walk - 0.4 miles
  • Wulin Square - 3 min drive - 1.6 miles
  • Hangzhou Tower Shopping Mall - 3 min drive - 1.8 miles
  • Hangzhou China Silk Town - 3 min drive - 1.8 miles

Getting around

  • Hangzhou Station - 9 min drive
  • Ding'an Road Station - 10 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪杭州新侨饭店 - ‬1 min walk
  • ‪必胜客 - ‬4 min walk
  • ‪咬不得高祖生煎 - ‬1 min walk
  • ‪秋尼尔泡芙家族 - ‬2 min walk
  • ‪星港休闲咖啡吧 - ‬4 min walk

About this property

Hangzhou Xinqiao Hotel

Hotel near West Lake
At Hangzhou Xinqiao Hotel, you can look forward to a terrace, dry cleaning/laundry services, and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and luggage storage
  • Meeting rooms, a front-desk safe, and a 24-hour front desk
Room features
All 346 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 68 per person
  • 2 restaurants
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 600.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Xinqiao Hangzhou
Xinqiao Hotel
Xinqiao Hotel Hangzhou
Hangzhou Xinqiao
Hangzhou Xinqiao Hotel Hotel
Hangzhou Xinqiao Hotel Hangzhou
Hangzhou Xinqiao Hotel Hotel Hangzhou

Frequently asked questions

Is Hangzhou Xinqiao Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hangzhou Xinqiao Hotel?

Self parking is free at this property.

What time is check-in at Hangzhou Xinqiao Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hangzhou Xinqiao Hotel?

Check-out is at noon.

Where is Hangzhou Xinqiao Hotel located?

Located in Shangcheng, this hotel is within a 10-minute walk of West Lake, No.2 Park, and Si Cheng Church. Wushan Night Market and Phoenix Mosque are also within 15 minutes. Ding'an Road Station is 10 minutes by foot and Longxiangqiao Station is 15 minutes.

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Hangzhou Xinqiao Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 50 reviews
Rating 8 - Good. 23 out of 50 reviews
Rating 6 - Okay. 12 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Overall nice place. View was great. But was hard to find a trash can with trash bags.
Stayed 1 night in Mar 2023

8/10

Hôtel confortable mais personnel qui ne parle pas anglais à l’accueil. Difficile de se faire comprendre ! Rooftop pas ouvert et ne correspond pas aux photos Déjeuner très copieux et bon
Stayed 1 night in Aug 2024

10/10

期待通り、良かった。
Stayed 1 night in Jun 2023

10/10

Stayed 2 nights in Apr 2019

8/10

Stayed 2 nights in Dec 2018

8/10

Stayed 1 night in Jan 2019

6/10

The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)
Stayed 3 nights in Oct 2018

8/10

Stayed 6 nights in Nov 2018

8/10

숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.
Stayed 1 night in Nov 2018

10/10

新裝修,免痣馬桶座,讚!房間大雙人床墊睡得舒服,早餐還可以,退房速度快,電梯多等待時間少,ˇ地點非常好近地鐵
Stayed 3 nights in Oct 2018

10/10

The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay
Stayed 1 night in Oct 2018

8/10

早餐品質有待加強管理，其他很好。
Stayed 3 nights in Oct 2018

6/10

隔音設備不佳，房內很多電動壞掉，窗簾電動不能按，請勿打擾也壞。早餐普通。唯一是房間很乾淨，交通便利，附近走路可達的餐廳都非常好吃
Stayed 3 nights in Oct 2018

10/10

Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.
Stayed 3 nights in Oct 2018

8/10

Stayed 1 night in Sep 2018

10/10

Close to West Lake, good food places. Swift check in/out processes by kind staffs.
Stayed 1 night in Jul 2018

6/10

Stayed 1 night in Jul 2018

6/10

Stayed 1 night in Jul 2018

8/10

Stayed 2 nights in Jun 2018

6/10

会議場を備えてはいるが、普通のビジネスホテル。なかなか英語が通じないが、 従業員の皆さんは一生懸命に対応してくれる。特に、ルームサービススタッフの対応が良かった。
Stayed 5 nights in Jun 2018

10/10

Stayed 4 nights in Jun 2018

6/10

Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.
Stayed 4 nights in Apr 2018

8/10

走路5分鐘就到西湖景區 附近餐飲方便 下次還會入住
Stayed 4 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10

酒店員工服務態度一流，細心體貼﹗
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

Stayed 6 nights in Oct 2017