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Grand Metropark Hotel Hangzhou

2.5 star property
Waterfront hotel with 3 restaurants and a fitness center

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Photo gallery for Grand Metropark Hotel Hangzhou

Lobby
Free minibar items, in-room safe, desk, soundproofing
Front of property - evening/night
Gym
Classic Suite | Living room | TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Laundry
  • Pool

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Executive Double Room

Executive Double Room | Free minibar items, in-room safe, desk, soundproofing

Executive Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Queen Beds

View all photos for Delicate Twin Room

Delicate Twin Room | Free minibar items, in-room safe, desk, soundproofing

Delicate Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Suite

Classic Suite | Living room | TV

Classic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Free minibar items, in-room safe, desk, soundproofing

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Twin Room

Elite Twin Room | Free minibar items, in-room safe, desk, soundproofing

Elite Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Elite Double or Twin Room

Elite Double or Twin Room | Free minibar items, in-room safe, desk, soundproofing

Elite Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | Free minibar items, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Delicate Room (Kingsize Bed)

Delicate Room (Kingsize Bed) | Free minibar items, in-room safe, desk, soundproofing

Delicate Room (Kingsize Bed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room | Free minibar items, in-room safe, desk, soundproofing

Business Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Queen Beds

View all photos for Business Twin Room

Business Twin Room | Free minibar items, in-room safe, desk, soundproofing

Business Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room (Kingsize Bed)

View from room

Superior Room (Kingsize Bed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Free minibar items, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
TV
Hair dryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Free minibar items, in-room safe, desk, soundproofing

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Delicate Twin Room

Free minibar items, in-room safe, desk, soundproofing

Delicate Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Queen Room

Free minibar items, in-room safe, desk, soundproofing

Business Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Free minibar items, in-room safe, desk, soundproofing

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Delicate Suite

Free minibar items, in-room safe, desk, soundproofing

Delicate Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free minibar items, in-room safe, desk, soundproofing

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Executive Suite

Free minibar items, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Selected Room (2 Beds)

Free minibar items, in-room safe, desk, soundproofing

Selected Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Selected Double Room

Free minibar items, in-room safe, desk, soundproofing

Selected Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for LvXiaoXiong Family Room

Free minibar items, in-room safe, desk, soundproofing

LvXiaoXiong Family Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite

Free minibar items, in-room safe, desk, soundproofing

Presidential Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Family Interconnecting Room

Free minibar items, in-room safe, desk, soundproofing

Family Interconnecting Room

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Business Twin Room

Free minibar items, in-room safe, desk, soundproofing

Business Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Free minibar items, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (2 Beds)

Free minibar items, in-room safe, desk, soundproofing

Superior Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Free minibar items, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room (2 Beds)

Free minibar items, in-room safe, desk, soundproofing

Executive Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Delicate Queen Room

Free minibar items, in-room safe, desk, soundproofing

Delicate Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Strawberry Music Star Quality Double Bed Room

Free minibar items, in-room safe, desk, soundproofing

Strawberry Music Star Quality Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Teddy Collection Premier Double Bed Room

Free minibar items, in-room safe, desk, soundproofing

Teddy Collection Premier Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Strawberry Music Star Quality Twin Room

Free minibar items, in-room safe, desk, soundproofing

Strawberry Music Star Quality Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Teddy's Treasure Collection Twin Room

Free minibar items, in-room safe, desk, soundproofing

Teddy's Treasure Collection Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Friendly Themed Suite

Living area | TV

Family Friendly Themed Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Friendly Themed Room

Free minibar items, in-room safe, desk, soundproofing

Family Friendly Themed Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Handicapped-friendly Double Room

Free minibar items, in-room safe, desk, soundproofing

Handicapped-friendly Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Octonauts Theme Family Room

Free minibar items, in-room safe, desk, soundproofing

Octonauts Theme Family Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Guestroom (Double bed)

Free minibar items, in-room safe, desk, soundproofing

Guestroom (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Bei Family Theme Room

Free minibar items, in-room safe, desk, soundproofing

Bei Family Theme Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Mercure Hangzhou West Lake

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 49 reviews
Mercure Hangzhou West Lake

About the neighborhood

Map
No 2 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310006

What's nearby

  • Wushan Night Market - 7 min walk - 0.4 miles
  • West Lake - 12 min walk - 0.7 miles
  • Wulin Square - 2 min drive - 1.2 miles
  • Hangzhou Tower Shopping Mall - 2 min drive - 1.4 miles
  • Hangzhou China Silk Town - 3 min drive - 1.4 miles

Getting around

  • Hangzhou Station - 10 min drive
  • Wan’an Bridge Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪大江户居酒屋 - ‬2 min walk
  • ‪富美家 - ‬1 min walk
  • ‪杭州维景国际大酒店 - ‬1 min walk
  • ‪老家锅贴 - ‬1 min walk
  • ‪笑颜酒吧 - ‬1 min walk

About this property

Grand Metropark Hotel Hangzhou

Hotel near West Lake
A terrace, a garden, and a hair salon are just a few of the amenities provided at Grand Metropark Hotel Hangzhou. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • A 24-hour front desk, an elevator, and smoke-free premises
  • Laundry services, luggage storage, and a vending machine
Room features
All 359 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and minibars (stocked with some free items).
More conveniences in all rooms include:
  • Hair dryers and shampoo
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CNY 30 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 68 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Imperial Kitchen
  • Japanese Restaurant
  • Le Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable items such as toothbrushes, toothpastes, combs, soaps, bath foam and slippers.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Self parking fee: CNY 30 per day
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Metropark
Grand Metropark Hangzhou
Metropark Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou
Hangzhou Grand Hotel
Hangzhou Grand Metropark Hotel
Grand Metropark Hotel Hangzhou Hotel
Grand Metropark Hotel Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Does Grand Metropark Hotel Hangzhou have a pool?

Yes, this property has an outdoor pool.

Is Grand Metropark Hotel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Metropark Hotel Hangzhou?

Self parking is available for CNY 30 per day.

What time is check-in at Grand Metropark Hotel Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grand Metropark Hotel Hangzhou?

Check-out is at noon.

Does Grand Metropark Hotel Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Metropark Hotel Hangzhou located?

Located in Shangcheng, this hotel is within a 15-minute walk of Zhejiang University First Affiliated Hospital and West Lake. Wushan Night Market and Si Cheng Church are also within 10 minutes. Wan’an Bridge Station is 11 minutes by foot and wan'an Bridge Station is 11 minutes.

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Grand Metropark Hotel Hangzhou Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 208 reviews
Rating 8 - Good. 111 out of 208 reviews
Rating 6 - Okay. 27 out of 208 reviews
Rating 4 - Poor. 12 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room.
Stayed 2 nights in Mar 2021

4/10 Poor

Zhenqian

Stayed 1 night in Dec 2020

8/10 Good

Zhenqian

Stayed 1 night in Dec 2020

8/10 Good

Zhenqian

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WIFIの使用方法が改善されてて助かりました。
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

YUKAKO, JAPAN

Liked: Cleanliness, staff & service, amenities
朝ご飯の種類が豊富だった。
Stayed 2 nights in Dec 2019

8/10 Good

Moto, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
気持ちよく過ごせました。
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Worth the price

This hotel has to be located in one of the most convenient areas for tourists. Within walking distance from many popular sites. The building itself is quite old and has very thin walls which makes it quite difficult for a good night sleep.
Stayed 2 nights in Dec 2019

10/10 Excellent

WL, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked dated but the room was clean and confortable with excellent housekeeping service.
Stayed 4 nights in Dec 2019

8/10 Good

SHUHORNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安静舒适

房间干净舒适安静，但是空调不管怎么调还是在27度，太热了，只能把它关机，温度才能降下来，早餐非常满意，柜台服务很好。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
옛 5성급 호텔이라 요즘 느낌은 아니지만 잘이용한거같아요~ 단점은 중국어만 하는 직원들이라 답답하긴 하지만...바디랭귀지로 잘이용했어요~
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎回出張で使います。 客室は綺麗だし、朝食の質に満足してます。
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019

8/10 Good

Poon Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

ZanyTraveler, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed hotel with a pleasant staff and a lovely restaurant. Breakfast buffet is very good. About a 10 minutes walk to the nearest subway station and another 5 minutes to the West Lake.
Stayed 3 nights in Oct 2019

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置優越 早餐多元好吃
Stayed 2 nights in Oct 2019

6/10 Okay

Tzuchiang

交通方便,地點優,設備有點舊
Stayed 4 nights in Oct 2019

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

JW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치도 너무 좋고 방도 깨끗하고 너무 좋았어요. 조식도 다양하게 알차게 나오고 불편한게 하나도 없었네요. 중국에서 호텔을 자주 이용하는데 젤 만족스러웠습니다.
Stayed 1 night in Sep 2019

10/10 Excellent

Hsiao Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Hsiao Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019