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Four Seasons Hotel Hangzhou at West Lake

5.0 star property
Luxury Hangzhou hotel connected to a shopping center, steps from Hangzhou Botanical Garden

Choose dates to view prices

Photo gallery for Four Seasons Hotel Hangzhou at West Lake

Indoor pool, lifeguards on site
Property preview
Ballroom
Courtyard Suite King | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Premier Garden View Room King Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Four Seasons Hotel Hangzhou at West Lake offers a tranquil escape near Quyuan Park and Yui Fei Temple. Enjoy body wraps and facials at The SPA, relax in the garden, let kids play in the playground, and use high-speed WiFi. Guests consistently praise the excellent service.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Room service

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, Terrace (Garden)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Terrace (Garden)

Highlights

Yard
Patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Garden View Room 2 Double Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Garden View Room 2 Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Garden View Room King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Garden View Room King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Lagoon Suite

Lagoon Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Lagoon Suite

Highlights

Yard
Furnished patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Panorama Garden View Room King

Panorama Garden View Room King | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Panorama Garden View Room King

Highlights

Terrace
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden View Room King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden View Room King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal West Lake Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Royal West Lake Suite

Highlights

Yard
Furnished patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Lotus Suite

Lotus Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Lotus Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 120 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for West Lake Suite

West Lake Suite | Exterior

West Lake Suite

Highlights

Yard
Furnished patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 140 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden View Room 2 Double Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden View Room 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Terrace (Garden)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Terrace (Garden)

Highlights

Yard
Patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Courtyard Room King

Courtyard Room King | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries

Courtyard Room King

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Courtyard Suite King

Courtyard Suite King | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Courtyard Suite King

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located on a lake, Four Seasons Hotel Hangzhou at West Lake is in Xihu neighborhood and is connected to a shopping center. Xiling Seal Engraves Society and Su Di Causeway are notable landmarks, and the area's natural beauty can be seen at Hangzhou Botanical Garden and Quyuan Park. Yui Fei Temple and Lingyin Temple are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Visit our Hangzhou travel guideOpens in a new window
Map
5 Lingyin Road, Hangzhou, Zhejiang, 310013

What's nearby

  • Hangzhou Botanical Garden - 1 min walk - 0.1 miles
  • Zhejiang University Yuquan Campus - 13 min walk - 0.7 miles
  • West Lake - 2 min drive - 1.2 miles
  • Lingyin Temple - 3 min drive - 1.7 miles
  • Hangzhou Tower Shopping Mall - 6 min drive - 3.8 miles

Getting around

  • Huanglong Cave Station - 2 min drive
  • Hangzhou East Railway Station - 12 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 50 min drive

Restaurants

  • ‪金沙厅 - ‬6 min walk
  • ‪WL Bistro - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪咬不得高祖生煎 - ‬11 min walk
  • ‪谌碧楼 - ‬15 min walk

About this property

Four Seasons Hotel Hangzhou at West Lake

Luxury boutique hotel near Lingyin Temple
Located close to Hangzhou Botanical Garden and Quyuan Park, Four Seasons Hotel Hangzhou at West Lake provides a terrace, a garden, and a playground. Indulge in a massage, aromatherapy, and hydrotherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and al fresco dining. Yoga classes and fitness classes are offered at the gym; Four Seasons Hotel Hangzhou at West Lake also has a hair salon, an arcade/game room, and dry cleaning/laundry services. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a business center.
Additional perks include:
  • An indoor pool along with a lifeguard on site
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • Express check-out, babysitting (surcharge), and a computer station
Room features
All 78 individually decorated rooms feature comforts such as 24-hour room service and wet bars, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Highchairs, baby baths, and children's slippers
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries, and separate tubs/showers
  • LCD TVs with satellite channels and DVD players
  • Separate sitting areas, children's dinnerware, and free infant beds

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Four Seasons Hotel Hangzhou At Hangzhou Centre

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  • Spa
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 20 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 308 for adults and CNY 154 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Jin Sha Chinese Resaurant
  • WLB Restaurant

Things to do

  • Arcade/game room
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's toys
  • DVD player
  • Free children's club
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,543 square feet of space)

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee for check-in between 3:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 308 for adults and CNY 154 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Hangzhou West Lake
Four Seasons Hotel Hangzhou West Lake
Four Seasons Hangzhou West
Four Seasons Hangzhou At West
Four Seasons Hotel Hangzhou at West Lake Hotel
Four Seasons Hotel Hangzhou at West Lake Hangzhou
Four Seasons Hotel Hangzhou at West Lake Hotel Hangzhou

Frequently asked questions

Does Four Seasons Hotel Hangzhou at West Lake have a pool?

Yes, this property has an indoor pool.

Is Four Seasons Hotel Hangzhou at West Lake pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Seasons Hotel Hangzhou at West Lake?

Self parking is free at this property.

What time is check-in at Four Seasons Hotel Hangzhou at West Lake?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM–6:00 PM for a fee.

What time is check-out at Four Seasons Hotel Hangzhou at West Lake?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Seasons Hotel Hangzhou at West Lake located?

This family-friendly Hangzhou hotel is located in the historical district, within a 10-minute walk of Hangzhou Botanical Garden and Quyuan Park. Yui Fei Temple and Su Di Causeway are also within 1 mi (2 km). Huanglong Sports Center Station is 29 minutes by foot and Huanglong Cave Station is 30 minutes.

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