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DoubleTree by Hilton Hangzhou East

4.5 star property
Luxury hotel with 2 restaurants connected to a shopping center in Hangzhou

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Photo gallery for DoubleTree by Hilton Hangzhou East

Lobby
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Executive lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Parking available
  • Housekeeping
  • Breakfast available

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Executive Suite, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

King, Executive Suite, Business Lounge Access

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Bidet
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

King Deluxe Suite

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Bathrobes
Bidet
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Bathrobes
Bidet
  • 160 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Bathrobes
Bidet
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

Minibar, in-room safe, desk, laptop workspace

King Guest Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club Lounge Access | Minibar, in-room safe, desk, laptop workspace

Executive Room, Business Lounge Access

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Bidet
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Bidet
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for DoubleTree Twin Room

Minibar, in-room safe, desk, laptop workspace

DoubleTree Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (2 Beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 Beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room (2 Beds)

Minibar, in-room safe, desk, laptop workspace

Executive Room (2 Beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for DoubleTree Double Room

Minibar, in-room safe, desk, laptop workspace

DoubleTree Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Interior

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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About the neighborhood

Map
600 Jinsha Avenue, Hangzhou, Zhejiang, 310018

What's nearby

  • Wulin Square - 17 min drive - 12.4 miles
  • Hangzhou China Silk Town - 17 min drive - 12.4 miles
  • Hangzhou Tower Shopping Mall - 18 min drive - 12.6 miles
  • Hangzhou Olympic Sports Center - 18 min drive - 13.8 miles
  • West Lake - 20 min drive - 13.9 miles

Getting around

  • Jinshahu Station - 4 min walk
  • Yuhang Railway Station - 14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 29 min drive

Restaurants

  • ‪阿三烧烤店 - ‬8 min walk
  • ‪必胜客 - ‬8 min walk
  • ‪茶风暴 - ‬8 min walk
  • ‪星星港湾 - ‬8 min walk
  • ‪龙城小吃 - ‬8 min walk

About this property

DoubleTree by Hilton Hangzhou East

Luxury family-friendly hotel near Wulin Square
Consider a stay at DoubleTree by Hilton Hangzhou East and take advantage of a coffee shop/cafe, an arcade/game room, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), wedding services, and a 24-hour front desk
  • ATM/banking services, smoke-free premises, and a gift shop
Room features
All 308 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 42-inch LED TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day)
  • Available in some public areas: Free WiFi; wired internet (CNY 40 per day)

Parking and transportation

  • Free offsite parking
  • Free secured, uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: CNY 182 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • E Cafe
  • Heyuan

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20,261 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 172.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 182 per person
  • Fee for in-room wireless internet: CNY 40 per day (rates may vary)
  • Fee for wired internet in public areas: CNY 40 per day (rates may vary)
  • Rollaway bed fee: CNY 172.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hangzhou East
DoubleTree Hilton Hangzhou East
DoubleTree Hilton Hotel Hangzhou East
DoubleTree Hilton Hangzhou East Hotel
DoubleTree Hilton Hangzhou
Doubletree By Hilton Hangzhou
DoubleTree by Hilton Hangzhou East Hotel
DoubleTree by Hilton Hangzhou East Hangzhou
DoubleTree by Hilton Hangzhou East Hotel Hangzhou

Frequently asked questions

Does DoubleTree by Hilton Hangzhou East have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–10:00 PM.

Is DoubleTree by Hilton Hangzhou East pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hangzhou East?

Self parking is free at this property; nearby parking is also free.

What time is check-in at DoubleTree by Hilton Hangzhou East?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hangzhou East?

Check-out is at noon.

Where is DoubleTree by Hilton Hangzhou East located?

Located on the Strip, this family-friendly hotel is 11.5 mi (18.4 km) from Wulin Square. Jinshahu Station is only a 4-minute walk and Gaosha Road Station is 16 minutes.

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DoubleTree by Hilton Hangzhou East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 110 reviews
Rating 8 - Good. 44 out of 110 reviews
Rating 6 - Okay. 11 out of 110 reviews
Rating 4 - Poor. 3 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Stayed 17 nights in Feb 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 3 nights in Dec 2024

10/10

Stayed 1 night in May 2024

10/10

Stayed 4 nights in Jul 2024

10/10

Stayed 6 nights in May 2024

6/10

Stayed 2 nights in Nov 2023

10/10

Stayed 2 nights in Nov 2023

8/10

Good service, room is standard
Stayed 1 night in Jan 2022

10/10

モールも地下鉄も近く、バスタブもあり快適。
Stayed 1 night in Nov 2021

10/10

周りにモール、地下鉄も近く利用しやすい。
Stayed 1 night in Nov 2021

8/10

Stayed 1 night in Nov 2021

6/10

I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience.
Stayed 1 night in Sep 2021

8/10

Stayed 1 night in Jan 2021

8/10

Stayed 1 night in Jan 2021

6/10

Stayed 1 night in Dec 2019

8/10

よい
Stayed 1 night in May 2019

6/10

i had to call down for a menu for room service which is a little inconvenient. also, i waited 20 minutes to get a water bottle at breakfast.
Stayed 2 nights in Oct 2019

10/10

服務人員很親切，有問題都會幫房客解決。飯店空間大。設備相當優質 。
Stayed 3 nights in Sep 2019

6/10

전반적 경험은 괜찮음. 수영장 괜찮고, 룸 컨디션 괜찮음. 조식은 기대보다는 별로 였음( 나쁘지는 않으나 So So) 예전에 출장 때문에 많이 이용했던 곳이어서 이번 가족 여행때 이용했으나 서호, 송성가무쇼 등 지역과는 거리가 좀 있음.
Stayed 1 night in Aug 2019

10/10

比預期好好多，交通非常方便，鄰近地鐵站及大型商場，往機場也只需半小時車程，服務態度也很好，值得推介。
Stayed 3 nights in Jul 2019

10/10

非常好的酒店 旁邊就是商場 吃東西逛街都非常方便
Stayed 1 night in Jul 2019

10/10

Hotel looks brand new and is the nicest Doubletree in which I've stayed. There's a multitude of dining, shopping, and bar options within walking distance including an upscale mall across the street. Location was perfect for my business trip, however, tourists might want to stay closer to downtown/sites.
Stayed 1 night in Jul 2019

2/10

Stayed 6 nights in Jun 2019

10/10

Stayed 3 nights in Jun 2019