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Culture Plaza Hotel Zhejiang

3.5 star property
Travelers can unwind with soothing massage treatments or rejuvenate in the sauna before enjoying breakfast, lunch, and dinner at convenient on-site restaurants

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Photo gallery for Culture Plaza Hotel Zhejiang

A spacious lobby with a reception desk, seating area, and a large bookshelf. - Culture Plaza Hotel Zhejiang (Hangzhou)
A spacious restaurant with multiple tables and chairs, wooden railings, and ceiling fans. - Culture Plaza Hotel Zhejiang (Hangzhou)
A hotel room with two beds, a chair, a nightstand with a lamp, and a window with curtains. - Culture Plaza Hotel Zhejiang (Hangzhou)
A modern spa with a central hot tub, a reception desk, and a staircase leading to upper levels. - Culture Plaza Hotel Zhejiang (Hangzhou)
A modern hotel with a prominent tower, multiple floors, and a well-lit facade. - Culture Plaza Hotel Zhejiang (Hangzhou)
Located in the heart of Xihu, Culture Plaza Hotel Zhejiang offers a perfect retreat with its rejuvenating sauna and professional massage treatments. Guests can dine at either of two on-site restaurants while staying connected with WiFi and browsing the hotel's gift shop.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Room options

About the neighborhood

Xihu, a neighborhood in Hangzhou, is home to Culture Plaza Hotel Zhejiang. Westlake Culture Plaza and Zhejiang Museum of Natural History are local attractions and those in the mood for shopping can visit Hangzhou Tower Shopping Mall and Wulin Night Market. Zhejiang Science and Technology Museum and Hangzhou Botanical Garden are also worth visiting. Visit our Hangzhou travel guide
Map
No. 38 Wen Er Road, Hangzhou, Zhejiang

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    4 min drive - 2.6 miles
  • A traditional Chinese building with ornate architecture, surrounded by trees and a stone bridge.
    Lingyin Temple
    8 min drive - 4.9 miles
  • Yellow Dragon Sports Center
    3 min drive - 1.8 miles
  • Zhejiang University Yuquan Campus
    3 min drive - 2.1 miles
  • Xixi National Wetland Park
    6 min drive - 3.8 miles

Getting around

  • Xianing Bridge Station
    6 min walk
  • Hangzhou East Railway Station
    9 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    38 min drive

Restaurants

  • 福铺
    12 min walk
  • McDonald's (麦当劳)
    10 min walk
  • 星巴克
    2 min walk
  • KFC | 肯德基
    12 min walk
  • Honeymoon Dessert (满记甜品)
    9 min walk

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Interior
West Lake Hillview International Hotel
Xihu
  • Pool
  • Hot tub
  • Parking included
  • Air conditioning
7.4 out of 10, Good, 40 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chinese Restaurant

Things to do

  • Health club
  • Sauna

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • No housekeeping service
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 23 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Breakfast fee: approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Culture Plaza Hotel Zhejiang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Culture Plaza Hotel Zhejiang?

Check-in start time: noon; Check-in end time: 8:00 PM.

What time is check-out at Culture Plaza Hotel Zhejiang?

Check-out is at noon.

Where is Culture Plaza Hotel Zhejiang located?

Located in Xihu, this hotel is 1.4 mi (2.2 km) from Yellow Dragon Sports Center and 2.3 mi (3.8 km) from West Lake. Wulinmen Wharf and Westlake Culture Plaza are also within 2 mi (3 km). Xianing Bridge Station is 6 minutes by foot and Shentangqiao Station is 11 minutes.

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Reviews

Culture Plaza Hotel Zhejiang Reviews

7.6

Good

8.6

Cleanliness

7.2

Location

7.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 9 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

The room was clean and quiet, which is suitable for business trip or economical personal travel. The breakfast is all-you-can-eat buffet, which was delicious and abundant. In another hand, there are more than 100 TV channels but only Chinese and English ones are available. If the hotel can provide Japanese channels such as NHK, TBS, etc., Japanese guests will increase.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Beautifly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite comfortable, reasonable price and room size,

wall paints very impressing, it's Chinese painting with flowers and birds, quite good
Stayed 4 nights in Jun 2017
Verified

8/10 Good

Verified traveler

Der Preis für das Hotel war angemessen. Irritierend war, dass es im Zimmer selbst keine Deckenleuchte gab (andere Lampen schon), nur im Flur und Bad. Das Bett war etwas härter, aber soweit zufriedenstellend. Ich hatte durch eine aufgegangene Kruste etwas aufs Bettlaken geblutet. Gewechselt wurde das erst nach 3 Tagen, als ich die Fernbedieung so aufs Bett gelegt habe, dass die Flecken gesehen werden mussten. Das Bad ist ok, das Gefälle in der Dusche war auf den zweiten Abfluss außerhalb der Dusche ausgerichtet, sodass nicht alles abgeflossen ist. Eine Dichtung der Duschkabine ist immer wieder etwas rausgerutscht. Es dauerte etwas (2 Minuten?) bis das wirkliche warme Wasser im 16. Stock angekommen ist. Eiskalt war es aber vorher auch nicht, aber schon erfrischend. Das Frühstück ist ok und nicht übertrieben teuer. Das Buffet ist chinesisch europäisch gemischt. Als europäer kommt man gut klar, auch wenn dass man das chinesische Essen nicht so mag. Ich hab selbst in der Nähe keine Bars gefunden, aber das Taxi kostet ja quasi nichts in China, dass man schnell zum West Lake kommen konnte wo eine Menge Bars sind. ca. 3€ kam die Fahrt. Ich weiß nicht, ob es Absicht war oder nicht, aber am Tag vor der Abreise bekam ich einen Teller mit Obst ins Zimmer gestellt. Berechnet wurde dafür nichts. Beim Empfang konnte die Dame, mit der ich gesprochen habe, zumindest ausreichend Englisch. Aber ob das bei allen so ist? Einziger englischsprachiges TV Programm auf 45: CGTN
Stayed 7 nights in Jun 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

住宿價錢合理與乾淨及安靜

入住及退房快速有效率. 房間舒適乾淨與安靜 有提供免費旅遊地圖資料. 員工年輕能提供旅遊資訊有限. 進出飯店方便,房間都為電子卡,不用寄櫃臺. 飯店有提供健身與按摩及用餐與咖啡餐飲等服務
Stayed 3 nights in May 2017
Verified

6/10 Okay

Lee

Liked: Cleanliness, room comfort

冷氣不夠.

冷氣不夠(或是酒店沒有啟動, 只能開到有微風), 要到深夜才有冷氣送出, 感到不舒服. 除此, 其它都可以.
Verified

4/10 Poor

Sam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

質素不太好,性價比低.

房間對着馬路很吵尤其早上. 房內沒有空調,交涉後只有把風扇.
Verified

8/10 Good

mathcute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大體來講是不錯的，但暖氣比較不暖，我是2013年02月08～10日入住，碰到下雪，感覺有點冷......
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

隔音差!!

隔音差，容易被喇叭聲吵醒，還可以聽到隔壁的電視聲....網路慢，希望可以改進，搭電梯會有人抽菸，希望可以全面禁菸。
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Decent hotel, but internet and house keeping so so

We travel to this city every 2-3 months and stayed at this hotel 3 times so far, each time about 1-2 weeks. My previous experiences with this hotel were satisfactory. However, this time, it was really frustrating. Main reason we chose this one was for the internet access. I have had really really frustrating experience with internet at this hotel. Most secure (https) websites wont work. http site speed is so so - goes on and off. I've changed room because of this, but that didn't help. House keeping is so so. They are skimping on re-filling complementary supplies like water, stirrers, bath wear etc. Will try a different hotel next time.
Verified

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities

Nice clean hotel; good price, location

I've stayed here couple of times this year. It's a nice clean hotel. Breakfast is good with the custom made omlettes. Location is more residential than commercial. It isn't in a downtown area. You won't find many major eateries or shops around. However, they are all within 5-10min taxi drive. Back to hotel, however, I've felt the room being hot in the morning. I think they turn off the A/C early in the mornings. There is only one english speaking person in the staff at any give time at the frontdesk. And a colleague complained the water wasn't hot enough during morning peak shower time. Other than those minor issues, you can't find a better hotel than this for the price. Western style hotels with same comfort level are all almost double this price. So, we looked at all the hotels and came back to this one on the second time.
Verified

8/10 Good

dai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

The room and services is good, customer can make the choice of pillow......, perfect experience, the location is not as close as expected. Took a taxi to XIhu at RMB20.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort