See all properties

Conrad Hangzhou

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou

Choose dates to view prices

Photo gallery for Conrad Hangzhou

Exterior
Couples treatment rooms, sauna, body treatments, aromatherapy
Dining
Reception
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for King Deluxe Room

King Deluxe Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe River View Room

King Deluxe River View Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Suite

King Deluxe Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Accessible Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Room

King Executive Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Presidential Suite

King Presidential Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 281 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Conrad Suite

King Conrad Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Conrad Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Double Deluxe Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Queen Double Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Executive Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Queen Double Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Deluxe River View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Queen Double Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive King River View Room

View from room

Executive King River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen River View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Queen River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Twin Room

Premium Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Deluxe River View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Twin Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family-friendly Queen Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family-friendly Queen Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Premium Room

King Premium Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Twin Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Indoor pool

Four Seasons Hotel Hangzhou At Hangzhou Centre

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 16 reviews
Four Seasons Hotel Hangzhou At Hangzhou Centre

About the neighborhood

Map
228 Xinye Road, Jianggan District, Hangzhou, 310016

What's nearby

  • MIXC Mall - 10 min walk - 0.6 miles
  • Wushan Night Market - 5 min drive - 3.1 miles
  • West Lake - 5 min drive - 3.5 miles
  • Hangzhou China Silk Town - 6 min drive - 3.9 miles
  • Hangzhou Tower Shopping Mall - 7 min drive - 4.3 miles

Getting around

  • Hangzhou Railway Station (HZD) - 9 min drive
  • Jiangjin Road Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪芋贵人 - ‬10 min walk
  • ‪怡乡春竹 - ‬17 min walk
  • ‪仙踪林 - ‬2 min walk
  • ‪鼎泰丰 - ‬10 min walk
  • ‪大食代 - ‬10 min walk

About this property

Conrad Hangzhou

Luxury hotel near Wushan Night Market
Located close to Hangzhou China Silk Town, Conrad Hangzhou provides a free grocery shopping service, a terrace, and dry cleaning/laundry services. Treat yourself to a body treatment, a body scrub, or a massage at Conrad SPA, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour health club.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and multilingual staff
  • A 24-hour front desk, a front-desk safe, and 8 meeting rooms
Room features
All 306 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Egyptian cotton sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Partially open bathrooms with jetted tubs and rainfall showers
  • 55-inch TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 193.20 for adults and CNY 96.60 for children
  • 3 restaurants
  • A bar/lounge
  • Free manager's reception (select days)

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (17,287 square feet of space)

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 419.76 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
  • Fee for in-room wireless internet: CNY 40 (rates may vary)
  • Rollaway bed fee: CNY 419.76 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Conrad Hangzhou Hotel
Conrad Hangzhou Hotel
Conrad Hangzhou Hangzhou
Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

Does Conrad Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Conrad Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Conrad Hangzhou?

Self parking is free at this property.

What time is check-in at Conrad Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Conrad Hangzhou?

Check-out is at noon.

Where is Conrad Hangzhou located?

Located in Jianggan, this luxury hotel is within 6 mi (10 km) of Wushan Night Market, West Lake, and Hangzhou China Silk Town. Broken Bridge and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Jiangjin Road Station is 19 minutes by foot and Qianjiang Road Station is 26 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Conrad Hangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 64 out of 74 reviews
Rating 8 - Good. 8 out of 74 reviews
Rating 6 - Okay. 0 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

Amazing hotel, dont miss the mall , you literally have everything there, shopping food and so much more I felt home and the staff so welcoming and amazing ppl
Stayed 2 nights in Dec 2024

10/10

Great new modern hotel with amazing staff! Clean, great options for breakfast Room very comfortable I love it!
Stayed 3 nights in Dec 2024

10/10

I would highly recommend this hotel to my friends and I myself would definitely choose this hotel whenever I visit Hangzhou again.
Stayed 1 night in Mar 2025

10/10

Great views and best lobby bar for quiet quality time
Stayed 2 nights in Jun 2024

10/10

Nice
Stayed 2 nights in Apr 2025

10/10

The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location
Stayed 1 night in Oct 2023

10/10

Excelente
Stayed 1 night in Oct 2024

10/10

The hotel is super luxury, got a room on the 43rd floor with an amazing view. Very clean, quiet and comfortable. It's right next to an upscale shopping mall with good dining options. Overall, super happy, would stay there again!
Stayed 2 nights in Sep 2024

10/10

Amazing hotel. Everything just exceeded our expectations. Great room, amazing service from every staff in the hotel, good facilities, great placement, great view, good restaurants insiden the hotel. No complaints at all - it was even reasonable price compared with nearby hotels.
Stayed 3 nights in Oct 2024

10/10

excellent room service, clean and warm welcome
Stayed 2 nights in Nov 2023

10/10

All just fine!
Stayed 1 night in Jan 2025

10/10

good
Stayed 1 night in Jan 2025

10/10

Everything is great. Except the ciggarete smoke comes to our toilet.
Stayed 2 nights in Sep 2024

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 3 nights in Jan 2025

10/10

Stayed 2 nights in Dec 2024

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Nov 2024

10/10

Stayed 3 nights in Oct 2024

10/10

It’s really a very good hotel in this area
Stayed 2 nights in Oct 2024

10/10

Stayed 3 nights in Sep 2024

10/10

Stayed 2 nights in Sep 2024

8/10

Stayed 2 nights in Aug 2024

10/10

Stayed 2 nights in May 2024