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Waterfront Hotel Downtown Burlington

3.0 star property
Downtown Burlington's urban charm meets lakeside views, with shopping nearby and a cozy fireplace retreat waiting after a day of exploration

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served - Waterfront Hotel Downtown Burlington (Burlington)
Fireplace - Waterfront Hotel Downtown Burlington (Burlington)
Interior - Waterfront Hotel Downtown Burlington (Burlington)
Indoor pool - Waterfront Hotel Downtown Burlington (Burlington)
Staircase - Waterfront Hotel Downtown Burlington (Burlington)
The Waterfront Hotel Downtown Burlington welcomes travelers with a lobby fireplace and an on-site restaurant serving lunch and dinner. Guests enjoy the 24-hour gym, indoor pool, and free WiFi. The staff consistently receives positive reviews for their helpful service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(75 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(190 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(71 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.6 out of 10
Excellent
(135 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Downtown Burlington, Waterfront Hotel Downtown Burlington is in a walkable area in Burlington with great shopping. Tyandaga Golf Course and Hidden Lake Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Eastgate Square Mall and Kerr Village. Royal Botanical Gardens and Adventure Village are also worth visiting. Visit our Burlington travel guide
Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

What's nearby

  • Spencer Smith Park, Downtown Burlington, Ontario, Canada
    Spencer Smith Lakefront Park
    1 min walk - 0.1 miles
  • Burlington City Hall
    3 min walk - 0.2 miles
  • Burlington Art Centre
    6 min walk - 0.4 miles
  • Joseph Brant Museum
    10 min walk - 0.5 miles
  • Community Labyrinth
    5 min drive - 2.3 miles

Getting around

  • Burlington Station
    7 min drive
  • Toronto Pearson Intl. Airport (YYZ)
    39 min drive

Restaurants

  • Bardo Burlington
    3 min walk
  • The Dickens
    3 min walk
  • Poacher
    5 min walk
  • Rayhoon Persian Eatery
    4 min walk
  • Coop Wicked Chicken
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 22.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Check-out is at noon.

Where is Waterfront Hotel Downtown Burlington located?

Located in Downtown Burlington, this hotel is within a 5-minute walk of Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Waterfront Hotel Downtown Burlington Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1395 out of 2567 reviews
Rating 8 - Good. 632 out of 2567 reviews
Rating 6 - Okay. 325 out of 2567 reviews
Rating 4 - Poor. 111 out of 2567 reviews
Rating 2 - Terrible. 104 out of 2567 reviews

Reviews

Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff was super nice, better than the food. Location is perfect and all the staff were superb.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and comfortable room .
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was very helpful, good value, clean and well kept.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Really friendly staff. Beautiful and spacious room overlooking the Lake. Everything you could possibly ask for was in the beautiful downtown across the street.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Jun 2026
Verified

8/10 Good

Lianne

Liked: Cleanliness, property conditions & facilities
Nice view of the water from patio
Stayed 1 night in Jun 2026
Verified

8/10 Good

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a very beautiful area…right on Lake Ontario, beside a lovely park, lots of trails to follow and many wonderful food and gelato shops around!! I’ll be picking this hotel if I’m in the area again!
Stayed 1 night in May 2026
Verified

8/10 Good

Jolanta Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
I am very pleased with the stay at the property. Great location and fantastic lake view. I would definitely book the hotel for my next trip to Ontario.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for a wedding next-door. Huge rooms and very comfortable beds.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was what you expect. The staff and area were both phenomenal. The restaurants and cafes were nice in the area. Nice scenery and walking area.
Stayed 1 night in May 2026
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, the rest is perfect really enjoyed my stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Try the restaurant especially during Happy Hour. Prices are supper. The food is consistently great. Thank you.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jacki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great experince, staff were amazing and location is perfect.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Barb

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Comfortable bed and adequate breakfast selection. Room was dated and no opening window for fresh air.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Christine

Great location, walkable to many restaurants and bars. Nice view of the water but a noisy spot with the busy road below and traffic. Unfortunately parking is also extra. Taylor at the front desk was lovely.
Stayed 1 night in May 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet, staff was friendly & always someone at the check in desk.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anica Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, right by the lake with beautiful waterfront views and easy access to the downtown area. There are plenty of restaurants, cafés, parks, and walking trails nearby, making it a great place to relax and explore. The rooms were clean, comfortable, and well-maintained. The staff were friendly, professional, and always willing to help. One of the highlights was being able to take a stroll along the waterfront and enjoy the scenic views just steps from the hotel. Whether you're visiting for business, a weekend getaway, or a family trip, the Waterfront Hotel offers a comfortable stay in a fantastic location. I would definitely stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was very comfortable. Unfortunately, the pool was closed for maintenance but that happens from time to time.
Stayed 1 night in May 2026
Verified

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean and quiet. Amazing location Recommended
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Vic

Liked: Cleanliness, staff & service
Shower tub creaks, shower head too low. Beds are stiff. Nice view and friendly staff
Stayed 1 night in May 2026
Verified

8/10 Good

Ari

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel gym closed. Parking a problem. Saved lots of $$ by parking in public lot 2 blocks away Hotel is in a great location!!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff, great area
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mikaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfy and clean. Check-in and check-out went smoothly. Location was so convenient as it’s walking distance to coffee shops, restaurants/bars, retail stores, and obviously the park!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice, clean, comfortable two queen bed room. On the small side. Only a desk chair for sitting. Limited amenities - hand lotion, body wash, etc. There were multiple events at the hotel resulting in limited to no parking. Great location on the water with access to the boardwalk, small beach for kids to paddle, leading to nice sized kids playground and splash pad. Staff professional and very helpful.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Seulki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and kind, the view from the hotel is amazing. We had great time with our family.
Stayed 1 night in Mar 2026