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Waterfront Hotel Downtown Burlington

3.0 star property
Downtown Burlington's urban charm meets lakeside views, with shopping nearby and a cozy fireplace retreat waiting after a day of exploration

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served - Waterfront Hotel Downtown Burlington (Burlington)
Staircase - Waterfront Hotel Downtown Burlington (Burlington)
Interior - Waterfront Hotel Downtown Burlington (Burlington)
Fireplace - Waterfront Hotel Downtown Burlington (Burlington)
Indoor pool - Waterfront Hotel Downtown Burlington (Burlington)
The Waterfront Hotel Downtown Burlington welcomes travelers with a lobby fireplace and an on-site restaurant serving lunch and dinner. Guests enjoy the 24-hour gym, indoor pool, and free WiFi. The staff consistently receives positive reviews for their helpful service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(69 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(179 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(68 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(128 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Burlington, Waterfront Hotel Downtown Burlington is in a walkable area with great shopping. Lil' Monkeys and Hidden Lake Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Eastgate Square Mall and Kerr Village. Royal Botanical Gardens and Adventure Village are also worth visiting. Visit our Burlington travel guide
Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

What's nearby

  • Spencer Smith Park, Downtown Burlington, Ontario, Canada
    Spencer Smith Lakefront Park
    1 min walk - 0.1 miles
  • Burlington City Hall
    3 min walk - 0.2 miles
  • Burlington Art Centre
    6 min walk - 0.4 miles
  • Joseph Brant Museum
    10 min walk - 0.5 miles
  • Community Labyrinth
    5 min drive - 2.3 miles

Getting around

  • Burlington Station
    7 min drive
  • Toronto Pearson Intl. Airport (YYZ)
    39 min drive

Restaurants

  • Bardo Burlington
    3 min walk
  • The Dickens
    3 min walk
  • Poacher
    5 min walk
  • Rayhoon Persian Eatery
    4 min walk
  • Coffee Culture Cafe & Eatery
    2 min walk

About this property

Waterfront Hotel Downtown Burlington

Hotel near Lake Ontario
At Waterfront Hotel Downtown Burlington, you can look forward to laundry facilities, a fireplace in the lobby, and a bar. The on-site restaurant, The Port House Social Bar, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), an elevator, and a computer station
  • Luggage storage, a reception hall, and meeting rooms
  • ATM/banking services, a ballroom, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 129 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 22.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Check-out is at noon.

Where is Waterfront Hotel Downtown Burlington located?

Situated in Burlington, this hotel is within a 5-minute walk of Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Waterfront Hotel Downtown Burlington Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1375 out of 2514 reviews
Rating 8 - Good. 610 out of 2514 reviews
Rating 6 - Okay. 317 out of 2514 reviews
Rating 4 - Poor. 108 out of 2514 reviews
Rating 2 - Terrible. 104 out of 2514 reviews

Reviews

Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, the rest is perfect really enjoyed my stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great experince, staff were amazing and location is perfect.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet, staff was friendly & always someone at the check in desk.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean and quiet. Amazing location Recommended
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff, great area
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mikaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfy and clean. Check-in and check-out went smoothly. Location was so convenient as it’s walking distance to coffee shops, restaurants/bars, retail stores, and obviously the park!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view of the waterfront.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nirmala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good stay here 😊 The room was clean, comfortable, and had everything I needed. The staff were very kind and helpful, and the location was great and easy to get around. Everything was simple and smooth from check-in to check-out. I would definitely stay here again and recommend it to other travellers
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for Chilly half!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Clean room - friendly staff - was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in such a great location, right on the water and within walking distance to absolutely everything!! The staff are so friendly, Estevan is always so welcoming and makes sure your stay is a pleasant one. He goes above and beyond by also making sure to provide the best room location when requested. Always enjoy my stay at this hotel, highly recommend
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, clean rooms. Good hot breakfast.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Branislav

Disliked: Amenities, property conditions & facilities
Hotel is inexpensive and clean, beds are average, pool temperature is on the colder side I would high recommend not eating at the restaurant connected to this hotel, very over priced for the quality of food received.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Kind and helpful staff. Good breakfast. Comfortable rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location ,clean rooms ,friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice to have continental breakfast, having a guest with us with celiac disease it was nice that it had gluten free option. Will stay again!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lei

Liked: Cleanliness, amenities, property conditions & facilities
Lake view room, good location
Stayed 1 night in Oct 2025
Verified

8/10 Good

SAMAN

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean and spotless Staff nice and caring
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great View.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Courtland

Liked: Cleanliness, property conditions & facilities
Very clean room, kind staff and great amenities. Fitness room and pool were a nice unexpected surprise, breakfast buffet was plentiful and tasty. Great price for a great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, for the price, this place delivers. The room was in good condition, and the mattress was surprisingly comfortable — I had a solid night’s sleep. Simple setup, nothing fancy, but it gets the job done. If you’re looking for something affordable and decent, this is a good option. Good value for the money. Would stay again. 😎
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visiting family in Burlington--probably twice per year for the last 8 years. This hotel has consistently improved. The renovations have provided a lovely, modern hotel and it is consistently squeaky clean. The staff are incredibly friendly and welcoming. Our kids love the pool (the the parents wish it was a bit warmer). Thank you again for the lovely and welcoming stay.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anastasia

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff, nice amenities. Will return.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the staff was very friendly, well lit parking lot.
Stayed 1 night in Jan 2026