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Visitors Inn

Property class: 3.5

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Photo gallery for Visitors Inn

A hotel room with two beds, a desk, a lamp, and a painting on the wall. - Visitors Inn (Hamilton)
A hotel room with a sofa set, a flat-screen TV, a bed, and a patterned carpet. - Visitors Inn (Hamilton)
A building with a glass facade and a sign indicating it is approved by AAA. - Visitors Inn (Hamilton)
A modern lobby with a large Christmas tree, a reception desk, and a seating area with a sofa and armchairs. - Visitors Inn (Hamilton)
An indoor swimming pool with a hot tub, lounge chairs, and a brick wall with windows. - Visitors Inn (Hamilton)
Consider a stay at Visitors Inn and take advantage of a terrace, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, Ground Floor

A hotel room with a large bed, a desk, two chairs, a lamp, and a window with curtains.

Deluxe Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(62 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Kitchenette

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with a plant.

Superior Room, 1 King Bed, Kitchenette

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette

A hotel room with two beds, a desk, a TV, and a large mirror.

Superior Room, 2 Queen Beds, Kitchenette

9.2 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a desk, two lamps, a laptop, a chair, and a bed.

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(100 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, two chairs, a lamp, and a window with curtains.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchenette

A hotel room with two beds, a nightstand, a desk, a chair, and a TV.

Family Suite, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Jetted Tub

A hotel room with a large bed, a separate bathroom with a bathtub, and a large mirror on the wall.

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Jetted Tub

A hotel room with a sofa set, a flat-screen TV, a bed, and a patterned carpet.

Luxury Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Westdale, a neighborhood in Hamilton, Visitors Inn is near the airport and near a metro station. Lake Ontario and Chedoke Falls reflect the area's natural beauty and area attractions include Royal Botanical Gardens and W. J. McCallion Planetarium. Looking to enjoy an event or a game while in town? See what's happening at TD Coliseum or Hamilton Stadium. Visit our Hamilton travel guide
Map
649 Main Street West, Hamilton, ON, L8S 1A2

What's nearby

  • A building with two flags, a pathway, and yellow flowers.
    McMaster University
    20 min walk - 1.1 miles
  • A large circular building with a flat roof surrounded by a cityscape at night.
    TD Coliseum
    5 min drive - 1.4 miles
  • Royal Botanical Gardens
    13 min walk - 0.7 miles
  • Dundurn Castle
    5 min drive - 3.4 miles
  • Hamilton Convention Centre
    5 min drive - 1.4 miles

Getting around

  • Hamilton GO Centre
    3 min drive
  • John C. Munro Hamilton Intl. Airport (YHM)
    15 min drive

Restaurants

  • McDonald's
    9 min walk
  • Tim Hortons
    10 min walk
  • Lava Pizza & Wings
    8 min walk
  • Tim Hortons
    10 min walk
  • Tim Hortons
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 14 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,250 square feet of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 14 to 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Guests under 18 years old are not allowed in the fitness facility

Frequently asked questions

Does Visitors Inn have a pool?

Yes, this property has an indoor pool.

Is Visitors Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Visitors Inn?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Visitors Inn?

Check-out is at 11 AM.

Where is Visitors Inn located?

Located in Westdale, this hotel is within 1 mi (2 km) of Cathedral Basilica of Christ the King, Royal Botanical Gardens, and Dundurn Castle. W. J. McCallion Planetarium and McMaster Museum of Art are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Visitors Inn Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1297 out of 1752 reviews
Rating 8 - Good. 342 out of 1752 reviews
Rating 6 - Okay. 64 out of 1752 reviews
Rating 4 - Poor. 27 out of 1752 reviews
Rating 2 - Terrible. 22 out of 1752 reviews

Reviews

Verified review

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, free above-ground parking, nice rooms.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location, large rooms, and had everything we needed.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Yongtao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! Very comfortable!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every place we wanted to visit. The pool was great. Staff was very friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Front desk and Cory in the restaurant was super
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff. Loved the pool area. Generally quiet.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff were great!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in , clean , my room was confortable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Susan E M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, fantastic, big room, great amenities, day 1 the hot tub was grey, they cleaned it day 2….
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms! The check in desk associate was so lovely and welcoming! The bed as very comfortable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and hot tub. Was a nice room and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
friendly helpful staff, quiet, clean
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jathushan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Inn was wonderful. Very quick and easy to check in. Room was clean and the parking lot has a lot of space. Close proximity to the downtown amenities and a few plazas near there are easily walkable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and rooms were very clean! Our lady who cleaned room was very good and helpful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service/staff, convenient location, well maintained hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I added a night the changed my mind and the staff were amazingly accommodating. Then I needed to print out some last minute stuff and their business centre was super easy to use and once again the staff were so helpful. There is also a new Jamaican fusion restaurant which has an unbelievable rum cake. Definitely recommend!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and jacuzzi tub. It was like our own personal hot tub
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great budget-friendly spot! Was only a short stay but I was impressed with the cleanliness, amenities and service. Friendly staff!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Visitors' Inn. The staff were well informed and very helpful. They arranged cabs for us and even offered us a wake-up call for the morning. The room was clean and nicely appointed, the beds comfortable. The restaurant, Calabash, was a nice surprise specializing in Jamaican dishes like jerk chicken and rice and beans. Everything we tried was delicious. I would definitely stay at Visitors' Inn again and will recommend it to my friends.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were informative and helpful. Room was very clean and beds were comfortable. Unfortunately the kitchen was being renovated, but that was okay. Would certainly stay there again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was awesome. Room was very cleaned and smelled fresh. The staff were an excellent. I highly recommend staying here.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for a quality hotel. Staff were friendly and helpful. Rooms were quiet and comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
The property is maintained better then expected. Safe were friendly and I would come back. My room had a countertop stove but I didn't find it effective maybe because of safety reasons it did not make instant noodles well. Besides that it was a great place to stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick stay. Comfortable bed, clean room and bathroom. Pool area clean.
Stayed 1 night in Jun 2026