Staybridge Suites Hamilton Downtown by IHG

3.0 star property
Hotel with free breakfast, a quick walk to Hamilton Convention Centre

Choose dates to view prices

Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Point of interest
Restaurant
Staybridge Suites Hamilton Downtown offers a home base in the city with a to-go breakfast and indoor pool. The 24-hour gym keeps fitness routines on track, while the Art Gallery of Hamilton is steps away for cultural exploration. The staff is praised for their helpful service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 11 of 11 rooms

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - twin
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - twin
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony (Dining, Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
TV
Sofa bed - twin
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
TV
Sofa bed - twin
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, Kitchen

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - twin
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
TV
Sofa bed - twin
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - twin
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - twin
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Hamilton, Staybridge Suites Hamilton Downtown by IHG is in the city center. Check out an event or a game at TD Coliseum, and consider making time for Royal Botanical Gardens, a top attraction not to be missed.
Map
20 Caroline St S, Hamilton, ON, L8P0B1

What's nearby

  • Hamilton Convention Centre - 3 min walk - 0.2 miles
  • Art Gallery of Hamilton - 3 min walk - 0.2 miles
  • TD Coliseum - 5 min walk - 0.3 miles
  • Mohawk College - 4 min drive - 1.8 miles
  • McMaster University - 5 min drive - 2.3 miles

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Coop Wicked Chicken - ‬3 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪La Luna - ‬4 min walk
  • ‪Anchor Bar - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

Hotel near Hamilton Convention Centre
Located close to Art Gallery of Hamilton and Hamilton City Hall, Staybridge Suites Hamilton Downtown by IHG provides free to-go breakfast, a grocery/convenience store, and laundry facilities. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Self parking (surcharge), express check-out, and express check-in
  • An elevator, 5 meeting rooms, and tour/ticket assistance
  • A 24-hour front desk, smoke-free premises, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All 129 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 50-inch TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from August 26 2025 to August 28 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Frequently asked questions

Does Staybridge Suites Hamilton Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM. The pool will be unavailable from August 26 2025 to August 28 2025 (dates subject to change).

Is Staybridge Suites Hamilton Downtown by IHG pet-friendly?

Yes, Staybridge Suites Hamilton Downtown by IHG allows pets with a maximum weight of up to 49 lbs per pet. There's a fee of CAD 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Staybridge Suites Hamilton Downtown by IHG?

Self parking is available for CAD 19.50 per night. Limited spots are available.

What time is check-in at Staybridge Suites Hamilton Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Staybridge Suites Hamilton Downtown by IHG?

Check-out is at noon.

Where is Staybridge Suites Hamilton Downtown by IHG located?

Located in Central Hamilton, this hotel is within a 10-minute walk of Art Gallery of Hamilton, Hamilton City Hall, and Hamilton Convention Centre. TD Coliseum and Theatre Aquarius are also within 1 mi (2 km). Hamilton GO Centre is 12 minutes by foot and West Harbour Station is 19 minutes.

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Reviews

Staybridge Suites Hamilton Downtown by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 563 out of 1009 reviews
Rating 8 - Good. 278 out of 1009 reviews
Rating 6 - Okay. 91 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 34 out of 1009 reviews

Reviews

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for restaurants and Art Gallery of Hamilton
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining in the walkable area outstanding
Stayed 1 night in Aug 2025

10/10 Excellent

Marnix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice. Staff is friendly and helpful. Surrounding area in Hamilton is not the greatest.
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very professional, friendly and gave great advice for eating options near the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Check in and room were fine. The area around was scary.
Stayed 1 night in Sep 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, kitchen included & pet friendly! Appreciated the parking, but it should be stated that the price is per day, not just for overnight. The area around was under construction, so it was a bit dicey. But the hotel itself was great, and the location is convenient. I would definitely stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brandae

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Suite had ample space and was very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean, friendly staff. Secure underground parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, great continental breakfast, location is prefect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff. Very close to St Joseph Hospital. Lovely buffet breakfast, dining room and large outdoor patio.
Stayed 1 night in Jul 2025

6/10 Okay

Lindsay

Liked: Cleanliness, staff & service, amenities
I felt very unsafe outside of the hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Jul 2025

6/10 Okay

Ria

Liked: Cleanliness, staff & service
The room was clean and staff are nice.
Stayed 1 night in Jul 2025

4/10 Poor

Katherine Jenelle

Disliked: Property conditions & facilities
For the price, this wasn’t the best deal in downtown Hamilton. I had a number of issues with my keycard for my stay - also did not feel safe in that area.
Stayed 2 nights in Aug 2025

6/10 Okay

Patricio

Liked: Staff & service, property conditions & facilities
It's close to Hess.
Stayed 1 night in Jul 2025

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet. Enjoyed the space in our 2 bedroom suite. Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 room suite was really good value
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk
Stayed 1 night in Jul 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had quite the haunting experience as there was a ghost in my room...but the jokes on the ghost cause i like falling asleep to haunted and spooky videos, i use to live in a house with ghosts so i felt right at home. 10/10 good sleep, comfy mattress, definitely coming back 10/10 complimentary breakfast 10/10 reception/staff 8/10 pool had a decent amount of chlorine in it but was good! Overall, worth the cost!!
Stayed 1 night in Sep 2025

2/10 Terrible

Kevin

Not at all safe area
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Nice room.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort

We’ll be back!

Very clean and quiet hotel. The breakfast was outstanding and we enjoyed the patio in the courtyard with flowers, a fireplace, and comfortable seating.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
They had dinner provided for Monday, Tuesday, Wednesday and their breakfast was phenomenal with everything you could want!
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, spacious rooms, decent breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Near Hess Village
Stayed 1 night in Jun 2025