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Staybridge Suites Hamilton Downtown by IHG

3.0 star property
Fuel your day with breakfast, maintain your workout in the 24-hour gym, discover local art, or unwind in this welcoming retreat.

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Exterior - Staybridge Suites Hamilton Downtown by IHG (Hamilton)
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Point of interest - Staybridge Suites Hamilton Downtown by IHG (Hamilton)
Buffet - Staybridge Suites Hamilton Downtown by IHG (Hamilton)
Exterior - Staybridge Suites Hamilton Downtown by IHG (Hamilton)
Staybridge Suites Hamilton Downtown offers a home base in the city with a to-go breakfast and indoor pool. The 24-hour gym keeps fitness routines on track, while the Art Gallery of Hamilton is steps away for cultural exploration. The staff is praised for their helpful service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Kitchen (Dining)

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, Kitchen

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible) | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(68 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Balcony (Dining)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Hamilton, Staybridge Suites Hamilton Downtown by IHG is in the city center. Check out an event or a game at TD Coliseum, and consider making time for Royal Botanical Gardens, a top attraction not to be missed. Visit our Hamilton travel guide
Map
20 Caroline St S, Hamilton, ON, L8P0B1

What's nearby

  • Night aerial photo First Ontario Center
    TD Coliseum
    6 min walk - 0.4 miles
  • Hamilton City Hall
    3 min walk - 0.2 miles
  • Hamilton Convention Centre
    3 min walk - 0.2 miles
  • Art Gallery of Hamilton
    3 min walk - 0.2 miles
  • Hamilton Place Theatre
    5 min walk - 0.3 miles

Getting around

  • Hamilton GO Centre
    12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM)
    16 min drive

Restaurants

  • Tim Hortons
    2 min walk
  • A&W Restaurant
    2 min walk
  • Swiss Chalet Rotisserie & Grill
    7 min walk
  • Taqueria El Pastorcito
    3 min walk
  • Anchor Bar
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Staybridge Suites Hamilton Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Staybridge Suites Hamilton Downtown by IHG pet-friendly?

Yes, Staybridge Suites Hamilton Downtown by IHG allows pets with a maximum weight of up to 49 lbs per pet. There's a fee of CAD 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 19.50 per night. Limited spots are available.

What time is check-in at Staybridge Suites Hamilton Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Staybridge Suites Hamilton Downtown by IHG?

Check-out is at noon.

Where is Staybridge Suites Hamilton Downtown by IHG located?

Located in Central Hamilton, this hotel is within a 10-minute walk of Art Gallery of Hamilton, Hamilton City Hall, and Hamilton Convention Centre. TD Coliseum and Theatre Aquarius are also within 1 mi (2 km). Hamilton GO Centre is 12 minutes by foot and West Harbour Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Staybridge Suites Hamilton Downtown by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 609 out of 1019 reviews
Rating 8 - Good. 235 out of 1019 reviews
Rating 6 - Okay. 100 out of 1019 reviews
Rating 4 - Poor. 39 out of 1019 reviews
Rating 2 - Terrible. 36 out of 1019 reviews

Reviews

Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, wonderful breakfast and room!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff was excellent and friendly. The breakfast was excellent. Our stay was enjoyable and restful. We will stay there again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast was delicious. Convenient TD coliseum. Friendly staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Was travelling with my dog and they were so sweet. The stay was wonderful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, yummy breakfast. Our room was weird in terms of layout and had only one window, despite being a suite, so that was a bit odd. But otherwise a great stay.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the staff. The breakfast buffet was great. Lots of different options. Wish it had an outdoor pool, but the outdoor terrace was very nice surprise. If I had to go back to Hamilton, I will definitely go back and stay there
Stayed 1 night in May 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and very good breakfast. Staff very helpful
Stayed 1 night in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast, clean room and nice shower.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean facilities. Enjoyed my stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Stephanie Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to everything.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great. Extremely clean and well stocked. I will definitely recommend this place to anyone staying in Hamilton. The breakfast has a good selection. Next time I’m back in Hamilton I will be stay here again!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Sheri

Liked: Cleanliness, staff & service, amenities
Room was clean and the kitchenette was well-stocked with plates, glasses etc. However the pullout couch bed was the worst ‘mattress’ I have ever had the displeasure of laying on. The floor was more comfortable. You really need to upgrade those beds, they are diabolical.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities
Large spacious rooms, clean, quiet hotel. Walking distance to TD Coliseum.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff most of all Suzie Q is the best breakfast hostess!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think one of the best breakfast at hotel I’ve ever had with lots of choices and variety. Room was spacious and clean. Staff friendly and helpful. Would stay with chain again.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was a delightful surprise! Cold and hot menu items such as a yogurt bar with all of the fixings, and an egg/omelet and fresh waffle station. Overall, a great selection and dining atmosphere!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room was very clean. Free breakfast was delicious.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The breakfast buffet was nice. Everything was clean and it was a nice comfortable stay.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
staff was really nice. rooms were clean and our AC was broken so we moved rooms. breakfast food was delicious. hotel is just outdated
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took our kiddos for a March break local getaway , everything was super clean, the pool, gym and rooms-excellent! The continental breakfast was top tier, as well as location and price point! 10/10 will be back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff, exceptional service!
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Sara

Disliked: Amenities, property conditions & facilities
Very no frills - I asked about our sofabed being made up and the receptionist told me how to do it myself. Reception also told me there were no other rooms available (I was looking for a room with doubl beds), and my friend checked in after me and was upgraded to a significantly larger room. (I was not even given an option to pay for a larger room.) The one bright spot was the staff overseeing the breakfast (which was pretty good). The staff was kind, friendly and as accommodating as possible.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kyree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From entering the location, staff was personable nice and helpful. Location is perfect. Neighborhood was great was great walking the only thing I w complain about at the end of our day. We had issues with conditioning heat, but overall everything great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

bushra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful first-time experience! From the staff's warm freeting to having a clean room with a kitchenette and a yummy free breakfast, it was definitely worth the cost.
Stayed 1 night in Mar 2026