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Quest On Ward

4.0 star property
Aparthotel units in Hamilton with kitchens and washers and dryers

Photo gallery for Quest On Ward

Studio | Egyptian cotton sheets, premium bedding, individually decorated, desk
TV, pay movies
Terrace/patio
Reception
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Apart-hotel

Sleeps 236 sq m

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Housekeeping

About this property

Quest On Ward

Aparthotel units in Hamilton with kitchens and washers and dryers
Self parking, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and multilingual staff assistance. Each apartment provides free WiFi and free wired Internet, a TV with cable channels, and a kitchen with a refrigerator and a microwave. Guests can appreciate conveniences like a washer/dryer and a sitting area, and other amenities include Egyptian cotton sheets and a coffee/tea maker.
Quest On Ward offers 29 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated accommodations have separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels and pay movies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Malay

Add dates for prices

Property amenities

Pool/Spa

  • Access to nearby indoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (NZD 24 per night)
  • Limited onsite parking
  • Onsite parking options include a carport

Family friendly

  • Crib: NZD 15 per night
  • Travel crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Rollaway/extra bed: NZD 50 per day

Bathroom

  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • Pay movies
  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Limited-hour front desk
  • Multilingual staff
  • Phone

Location highlights

  • In a business district
  • In the city center

Things to do

  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 29 units
  • Individual decor
  • Soundproofing

Similar properties

Front of property - evening/night

Quest on London

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
8.4 out of 10, Very Good, 390 reviews
Quest on London

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50 per day
Cribs (infant beds) are available for NZD 15 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: NZD 24 per night
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Ward
Quest Ward Hamilton
Quest Ward Hotel
Quest Ward Hotel Hamilton
Quest Ward Apartment Hamilton
Quest Ward Apartment
Quest On Ward Hamilton
Quest On Ward Aparthotel
Quest On Ward Aparthotel Hamilton

About the neighborhood

Map
42/47 Ward Street, Hamilton Central Business District, Hamilton, 3204

What's nearby

  • Hamilton Centre Place - 1 min walk - 0.0 miles
  • SkyCity Hamilton - 3 min walk - 0.2 miles
  • Globox Arena - 15 min walk - 0.8 miles
  • FMG Stadium Waikato - 18 min walk - 1.0 mile
  • Waikato Hospital - 3 min drive - 1.2 miles

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 17 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Coffee Club - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Kobe Sushi - ‬2 min walk
  • ‪Joe's Garage - ‬3 min walk

Frequently asked questions

Is Quest On Ward pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest On Ward?

Self parking is available for NZD 24 per night. Limited spots are available.

What time is check-in at Quest On Ward?

Check-in start time: 2 PM; Check-in end time: 7 PM.

What time is check-out at Quest On Ward?

Check-out is at 10 AM.

Where is Quest On Ward located?

Located in Hamilton Central, this aparthotel is steps from Hamilton Central Business District and Hamilton Centre Place. SkyCity Hamilton and Waikato River are also within 5 minutes.

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Quest On Ward Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 245 out of 378 reviews
Rating 8 - Good. 107 out of 378 reviews
Rating 6 - Okay. 23 out of 378 reviews
Rating 4 - Poor. 3 out of 378 reviews
Rating 2 - Terrible. 0 out of 378 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10

Convenient as is central to shops
Stayed 1 night in Apr 2025

10/10

Staff is very friendly and helpful
Stayed 1 night in Feb 2025

10/10

We were very comfortable in this little apartment and it was well-situated, being handy for local shops and restaurants. We had everything we needed for self catering, although the oven could have done with a clean and the tumble dryer wasn't very good. Other than that, we enjoyed our stay and would recommend Quest as a chain.
Stayed 5 nights in Apr 2025

6/10

Is only a 3 star rating
Stayed 3 nights in Apr 2025

10/10

Spacious, clean and comfortable. Great central location with easy parking. Excellent communication. Would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10

Great location
Stayed 1 night in Oct 2024

6/10

Very good communication from staff. Was great for the price paid, Very central which is what counted
Stayed 1 night in Jan 2025

8/10

Great service, location was perfect and the room wad nice and tidy. Great value for money
Stayed 1 night in Dec 2024

8/10

clean and quiet
Stayed 1 night in Nov 2024

10/10

Great value for money, near the center of Hamilton. Room itself was great, very comfortable bed, spacious living area and kitchen, as well as a washer. Next time i am in Hamilton will definitely stay here, near where i needed to be for work at Seddon Oval, and wasn’t too expensive. Checkin process was also easy, friendly front desk staffer who should be given a raise for shuttling between the 2 quest properties in Hamilton. Other quest i have stayed at as well and only have good things to say about that as well
Stayed 1 night in Jan 2025

10/10

A great location, central to good restaurants, across from the shopping mall. Friendly staff.
Stayed 1 night in May 2024

6/10

Parking facilities are difficult/confusing to exit from on foot.. Along with the pass key for the parking building, there should of been a page showing egress methods. Poor communication methods to reception There is no notice/sign advising any contact number when reception is not manned -which seemed to be all King's Birthday morning plus most of the preceding Sunday. Outrageous bond Strange layout at reception No daily room service/replenishment of drink sachets, cleaning, etc. They were meant to call me next biz day to discuss payment -they didn't. The worst Quest we have stayed in.
Stayed 2 nights in May 2025

10/10

Friendly staff, nice and clean room. Quiet spacious.
Stayed 1 night in Jun 2024

8/10

Street noise one of our two nights kept us awake. Washer/dryer combo (computerized) was too sophisticated for our brains and took a long time to unlock. Then, the clothes were still very wet… Kitchen was adequate.
Stayed 2 nights in Feb 2025

10/10

Good central accommodation. Very roomy. Would recommend
Stayed 1 night in Apr 2024

8/10

Convenient location.
Stayed 3 nights in Mar 2024

8/10

Good location. TV unit is outdated and the tv channels are extremely limited. They could do with some form of smart tvs in the rooms
Stayed 1 night in Nov 2024

8/10

Check in was a bit odd (no one was there, I think due to the holiday, so it was just talking to someone through a remote speaker). Parking extremely limited, wasn't available behind the building (though the city has low-cost options not too far away). That said, it was a very nice apartment. Clean, updated, washer/dryer single unit, full kitchen. Bed was comfortable, location is downtown Hamilton. Price was reasonable. Overall enjoyed my stay!
Stayed 2 nights in Dec 2024

10/10

Overall we enjoyed staying here. Apartment was spacious, comfortable and conveniently located. We paid for secure parking and was glad we did. Car park area was close to accommodation and had good security. Apartment had good amenities and was close to shops, eateries and river. I had not noticed the reference to special instructions for check in and this was more involved than I had anticipated. I would advise guests to make contact in advance of stay, to deal with bond and possible need for out of hours check-in. Pre-payment was not sufficient on its own to secure entry.
Stayed 2 nights in Dec 2024

8/10

Good location, handy to most things. No drop off parking for bags. Floor drain in bathroom smelly
Stayed 1 night in May 2024

4/10

We were promised reception would be open until 7pm, it was not we arrived just after 6 and reception and the building was closed. Fortunately the night manager arrived just as I was about to turn away and she let us in. We were promised by email that we would have a King bed (Jacqs) it was not and personally I think it was a double. Uncomfortable night. Then to cap it off they charged us for the night after we had paid in advance. NOT HAPPY.
Stayed 1 night in Oct 2024

6/10

Checking in was a nightmare, it’s not explained well that if you book on a weekend that it’s highly likely after hours and you have to go somewhere else to check in. Then parking was extra, and not easy to find. Instructions on how to exit the place of parking was not explained at all so you looked it till you finger it out. And it’s a long walk which is definitely an inconvenience when time is of the essence. Simple instructions would of been helpful. Manager was an idiot when checking in, asking and wanting Photo ID when he could’ve use discretion as I had confirmation emails they had also been speaking to me via phone before hand and they made it difficult to book in. I will not book again ever. From now on I will be only be going or booking accommodation with Novatel Tainui At least they are respectful to their guests
Stayed 1 night in Aug 2024

8/10

Stayed 3 nights in Apr 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Jan 2025