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C Hotel by Carmen's, BW Premier Collection

3.0 star property

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Lobby - C Hotel by Carmen's, BW Premier Collection (Hamilton)
View from property - C Hotel by Carmen's, BW Premier Collection (Hamilton)
Breakfast and dinner served, Italian cuisine - C Hotel by Carmen's, BW Premier Collection (Hamilton)
Exterior - C Hotel by Carmen's, BW Premier Collection (Hamilton)
Indoor pool - C Hotel by Carmen's, BW Premier Collection (Hamilton)
Located in North Hannon, C Hotel by Carmen's, BW Premier Collection offers a warm welcome with Baci Ristorante serving breakfast and dinner. Enjoy an indoor pool, connect to in-room WiFi, explore the grocery/convenience store or unwind at the bar. Previous guests have praised the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

King Suite - Non Smoking

  • Sleeps 2

Queen Suite with Two Queen Beds - Non Smoking

  • Sleeps 4

King Bed Suite with Kitchenette

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

  • Sleeps 4

Suite-2 King Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Kitchenette

  • Sleeps 6

About the neighborhood

Located in North Hannon, a neighborhood in Hamilton, C Hotel by Carmen's, BW Premier Collection is near the airport. The area's natural beauty can be seen at Lake Ontario and Buttermilk Falls, while Battlefield House Museum and Zoetic Theatre are cultural highlights. Cameron Speedway & Amusements and Adventure Village are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our Hamilton travel guide
Map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9

What's nearby

  • Albion Falls
    Albion Falls
    13 min walk - 0.7 miles
  • Buttermilk Falls
    Buttermilk Falls
    6 min drive - 1.4 miles
  • Splitsville Hamilton
    3 min walk - 0.2 miles
  • Eramosa Karst Conservation Area
    19 min walk - 1.1 miles
  • Mohawk Side Trail Trailhead
    9 min drive - 2.3 miles

Getting around

  • Hamilton GO Centre
    19 min drive
  • John C. Munro Hamilton Intl. Airport (YHM)
    21 min drive

Restaurants

  • Starbucks
    13 min walk
  • Arby's
    3 min drive
  • McDonald's
    10 min walk
  • Tim Hortons
    16 min walk
  • The Brown Barrel Eatery
    3 min drive

About this property

C Hotel by Carmen's, BW Premier Collection

Hotel located in North Hannon
At C Hotel by Carmen's, BW Premier Collection, you can look forward to a grocery/convenience store, dry cleaning/laundry services, and a bar. The on-site Italian cuisine restaurant, Baci Ristorante, offers breakfast and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and express check-out
  • An elevator, a banquet hall, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 52 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch LCD TVs with premium channels and DVD players
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

Frequently asked questions

Does C Hotel by Carmen's, BW Premier Collection have a pool?

Yes, this property has an indoor pool.

Is C Hotel by Carmen's, BW Premier Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at C Hotel by Carmen's, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at C Hotel by Carmen's, BW Premier Collection?

Check-out is at 11 AM.

Where is C Hotel by Carmen's, BW Premier Collection located?

Located in North Hannon, this hotel is within a 15-minute walk of Splitsville Hamilton and Albion Falls. Eramosa Karst Conservation Area and Buttermilk Falls are also within 1 mi (2 km).

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Reviews

C Hotel by Carmen's, BW Premier Collection Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 756 out of 1003 reviews
Rating 8 - Good. 183 out of 1003 reviews
Rating 6 - Okay. 33 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

Reviews

Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, food was good and reasonably priced, the staff were amazing, the rooms are lovely.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the best staff. We love to stay here when we are in the area. Beautifully appointed rooms, comfy beds and great for families. The price cannot be beat either!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very pleasant staff. The swimming pool is a little smaller than we thought from the pictures though. It's a great place to stay and we will again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Billiejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room! Great staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Great staff, excellent restaurant, and clean very comfortable beds, with a pretty bathroom.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for one night but the place was clean and the staff friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and responsive. The room was clean, smelled nice and was stocked with things guests need. The beds were comfortable and clean. Will definitely recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Henry Steven William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very pleasant and accommodating, and this very attractive hotel is also very quirky. We stayed in a boutique themed room, dedicated to Sylvester Stallone, and the Rocky movies. That’s not as crazy as it sounds, and everything about the hotel was pleasant and accommodating. .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were friendly and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities
Staff was incredible, rooms were very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Always a nice place to stay in Hamilton, Ontario. Clean and comfortable with a nice bar and restaurant.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception was very welcoming room was extremely clean and quiet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent experience at this hotel. The room was clean, comfortable, and exactly what we needed for our stay. What truly stood out was the exceptional customer service. We had an unexpected emergency during the night and didn’t return to the hotel until 5:00 AM. The front desk staff member was incredibly kind and understanding, and graciously allowed us a late checkout until 1:00 PM at no extra charge so we could get some much-needed rest. That level of care and flexibility made a stressful situation much easier, and we’re very grateful. Highly recommend this hotel for both comfort and outstanding service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Santine

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. High class. Very comfortable rooms and comfortable beds. Tons of parking even with events going on. Was perfect for a one night stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The room was incredibly large, clean and amenities were excellent. Staff were very friendly at check in and out. It should be noted that while credit card is the preferred method of payment, they will accept debit/cash.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

brooke

Liked: Cleanliness, amenities, property conditions & facilities
Lovely experience staying there. The staff was so friendly and helpful! A big welcoming smile goes along way! Our room was dated but it was clean and accommodated us and our 4 children which was why we specifically booked this hotel as many hotels request multiple rooms to be booked and that’s never really in the budget. Kids loved the indoor swimming pool and LOVED the free cookies at the front desk. We would definitely stay there again. Thankyou!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Highly recommend this hotel. The staff was amazing, friendly, accommodating, helpful. I can't say enough good things. Everything was clean. Room was clean and we'll stocked. Very comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is not included as advertised; however, the restaurant attached to the hotel serves excellent food."
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and quiet place to stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

LeeAnne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The room was great, all the staff were very friendly and the hotel is conveniently located. Beds were super comfortable and the coffee machine was excellent
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant enough good things about the hotel, amazing staff, 10/10 would stay again
Stayed 4 nights in May 2025
Verified

8/10 Good

ROBERT

Liked: Cleanliness, amenities
Room was clean . Jacuzzi tub had sign on it, out of order. Halls seem a little worn, dated. Ample parking, pool looked lovely.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and easy drive to the airport. Lots of dining options around. Great visual appeal - love the decorating.
Stayed 1 night in Jul 2025