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The Fontenay

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Hamburg

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Photo gallery for The Fontenay

Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Fontenay Suite | Premium bedding, free minibar items, in-room safe, desk
Rooftop terrace
Panoramic Suite | Premium bedding, free minibar items, in-room safe, desk
Indoor pool, outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Premium bedding, free minibar items, in-room safe, desk

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Deluxe

Fontenay Deluxe | Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Premium bedding, free minibar items, in-room safe, desk

Park Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, free minibar items, in-room safe, desk

Panoramic Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Lake view
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Suite

Fontenay Suite | Premium bedding, free minibar items, in-room safe, desk

Fontenay Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • Lake view
  • 196 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alster Suite

Alster Suite | Premium bedding, free minibar items, in-room safe, desk

Alster Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • Lake view
  • 176 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Europa Suite

Europa Suite | Premium bedding, free minibar items, in-room safe, desk

Europa Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Deluxe Alster

Fontenay Deluxe Alster | Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe Alster

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Partial lake view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senator Suite

Senator Suite | Premium bedding, free minibar items, in-room safe, desk

Senator Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Lake view
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, free minibar items, in-room safe, desk

Premier Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Classic

Fontenay Classic | Premium bedding, free minibar items, in-room safe, desk

Fontenay Classic

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bidet
  • Park view
  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fontenay Premier Room

Fontenay Premier Room | Living area | Flat-screen TV, pay movies

Fontenay Premier Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Fontenay 10, Hamburg, 20354

What's nearby

  • Hamburg City Hall - 3 min drive - 1.2 miles
  • Hamburg Messe and Congress - 3 min drive - 1.5 miles
  • Miniatur Wunderland - 4 min drive - 1.8 miles
  • Reeperbahn - 4 min drive - 1.9 miles
  • Elbe Philharmonic Hall - 5 min drive - 2.1 miles

Getting around

  • Hamburg Dammtor Station - 10 min walk
  • Dammtor S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Bodo's Bootssteg - ‬5 min walk
  • ‪Yu Garden Restaurant - ‬11 min walk
  • ‪Bourbon Street Bar - ‬8 min walk
  • ‪Piazza Romana - ‬7 min walk
  • ‪Henriks Bar & Restaurant - ‬6 min walk

About this property

The Fontenay

Luxury hotel near Reeperbahn
Take advantage of an adjacent golf course, a terrace, and shopping on site at The Fontenay. Indulge in a body treatment, a massage, and a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and babysitting (surcharge)
  • Tour/ticket assistance, free newspapers, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff
Room features
All 130 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and bidets
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium Lounge
  • Lakeside
  • Osteria due
  • Parkview

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

Frequently asked questions

Does The Fontenay have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Fontenay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Fontenay?

Valet parking is available for EUR 35 per day.

What time is check-in at The Fontenay?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Fontenay?

Check-out is at noon.

Does The Fontenay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 175 per vehicle applies.

Where is The Fontenay located?

Located in Eimsbuettel, this luxury hotel is within 1 mi (2 km) of Alster Lakes, Hamburg Messe and Congress, and Hamburg City Hall. Reeperbahn and Miniatur Wunderland are also within 3 mi (5 km). Dammtor S-Bahn is 11 minutes by foot and Stephansplatz U-Bahn is 14 minutes.

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The Fontenay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 418 out of 474 reviews
Rating 8 - Good. 30 out of 474 reviews
Rating 6 - Okay. 14 out of 474 reviews
Rating 4 - Poor. 5 out of 474 reviews
Rating 2 - Terrible. 7 out of 474 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel. Great staff
Stayed 1 night in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic chic hotel. Beautiful design great staff especially the concierge team. Rooms are funky and pool area amazing. Grounds and restaurants stunning too. Totally recommend this place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Excellent .
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel, best service, best food.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bijan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Loved the Hotel and the Service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimy

Liked: Cleanliness, amenities
Overall stay was exception and in a beautiful city!
Stayed 5 nights in Nov 2024

10/10 Excellent

KEITH MORGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Excellent property , rooms have very high level of detail . Good food and very attentive staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so helpful and thoughtful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christian Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Germany
Stayed 2 nights in Jul 2024

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel in Hamburg
Stayed 1 night in Aug 2024

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Dec 2024

10/10 Excellent

Markus

Top Hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime!

Four days of pure luxury. We upgraded to the Europa suite and it was the most magical venue for Christmas. We enjoyed a magnificent Christmas lunch, delicious breakfasts and wonderful room service meals. The staff were absolutely phenomenal. We really don’t have enough superlatives for our stay at the Fontenay. Worth every penny!
Stayed 4 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic hotel, service, room, facilities and food.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just way out of the way and distant from main shopping
Stayed 1 night in May 2024

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spectacular. If you're looking for a quiet place with great facilities, this is your hotel in Hamburg. The staff service is also very good. The hotel is not exactly in the city center, but within a 15-20 minute walk, you can reach the central area.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shahroz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaways

It’s the best hotel in Hamburg for sure Great location, great staff , thank you for everything One thing I like to point as less satisfying, the gym is too small and not equipped enough for this standard hotel unfortunately We will be back soon , best in Hamburg
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing high tech hotel!

Overall the hotel property was excellent! The rooms were spacious and very modern -incorporating best of class technology for room controls. The service for the restaurant could be improved - as we felt the waiters were not well versed with the menu and might not be as trained. We didn’t understand what the purpose of the bar at the atrium when the waiters still had to go to the rooftop bar to get drinks. Our toilet rolls were replaced when the rooms are serviced which felt unnecessary. Loved the spa which was great for rewinding after the 2 weeks road trip we just did.
Stayed 3 nights in Jan 2025

10/10 Excellent

ALAEDEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Anemona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious property, high end technology, gorgeous grounds and perfect amenities. The stuff was friendly, professional and very courteous . Everything was perfection.
Stayed 5 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion the best 5-star hotel in Hamburg. The FONTENAY is characterized by modernity and luxury. The hotel offers everything from modern, well-kept rooms to the outstanding SPA area with treatments. I really liked the architecture of the building and the smart home controls for the building automation.
Stayed 1 night in Feb 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true five star experience

I loved this hotel and everything about it. Especially the service minded staff that really treated us well while being personal. The only downside was the pool that was rather cold to swim in - after all they have a nice outdoor area (which obviously must cool the water). All in all, a true five star experience.
Stayed 3 nights in Feb 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property overall and this was our third stay in a year! The one issue that we found relates to the “family policy” of allowing screaming kids, even under 10 years old, in the spa area including the sauna and steam room, until closing at 10PM !! This policy definitely needs to change with a time limit for kids accessing the spa / pool area to maximum 20h in order to allow adults relaxing quiet time to enjoy!
Stayed 5 nights in Mar 2024