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The Cloud One Hamburg - Kontorhaus

Two stylish bars anchor this Hamburg City Center hotel, where travelers can easily visit Miniatur Wunderland or retreat to comfortable rooms for downtime

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2 bars/lounges - The Cloud One Hamburg - Kontorhaus (Hamburg)
2 bars/lounges - The Cloud One Hamburg - Kontorhaus (Hamburg)
In-room safe, desk, free WiFi, bed sheets - The Cloud One Hamburg - Kontorhaus (Hamburg)
Reception - The Cloud One Hamburg - Kontorhaus (Hamburg)
2 bars/lounges - The Cloud One Hamburg - Kontorhaus (Hamburg)
The Cloud One Hamburg - Kontorhaus is centrally located in Hamburg City Center, perfect for exploring. Guests enjoy free WiFi in rooms and can relax at the hotel's two bars. Miniatur Wunderland is nearby. Practical amenities include luggage storage and elevator access.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, Balcony (SPECIAL CLOUD)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Room, 1 Queen Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (THE CLOUD)

8.6 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(37 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (SPECIAL CLOUD)

Room (SPECIAL CLOUD) | In-room safe, desk, free WiFi, bed sheets

Room (SPECIAL CLOUD)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

About the neighborhood

Located in Hamburg City Center neighborhood, The Cloud One Hamburg - Kontorhaus is connected to a rail/subway station. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Visit our Hamburg travel guide
Map
Willy-Brandt-Straße 20, Hamburg, 20457

What's nearby

  • BCW0JF Moenckebergstrasse shopping street in the city centre of Hamburg, Germany, Europe
    Moenckebergstrasse
    3 min walk - 0.2 miles
  • Famous Hamburg town hall with dramatic clouds, Germany
    Hamburg City Hall
    7 min walk - 0.4 miles
  • Binnenalster Hamburg
    Jungfernstieg
    8 min walk - 0.5 miles
  • Miniatur Wunderland
    Miniatur Wunderland
    12 min walk - 0.7 miles
  • Elbphilharmonie concert hall in Hamurg with the boats marina on the front
    Elbe Philharmonic Hall
    15 min walk - 0.8 miles

Getting around

  • Meßberg Station
    1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station)
    12 min walk
  • Hamburg Airport (HAM)
    38 min drive

Restaurants

  • Hofbräu Wirtshaus Speersort
    4 min walk
  • Gröninger Privatbrauerei
    4 min walk
  • Marshall Street Coffee
    2 min walk
  • beets&roots
    3 min walk
  • O-Ren Ishii
    3 min walk

About this property

The Cloud One Hamburg - Kontorhaus

Hotel near Miniatur Wunderland
Close to Hamburg Cruise Center and Elbe Philharmonic Hall, The Cloud One Hamburg - Kontorhaus provides amenities like 2 bars. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), smoke-free premises, and luggage storage
  • A 24-hour front desk and an elevator
Room features
All 457 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 46-cm flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 to 24.50 per person
  • 2 bars/lounges
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 for adults, and EUR 0 to 24.50 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

Frequently asked questions

Is The Cloud One Hamburg - Kontorhaus pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at The Cloud One Hamburg - Kontorhaus?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Cloud One Hamburg - Kontorhaus?

Check-out is at noon.

Where is The Cloud One Hamburg - Kontorhaus located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Elbe and Miniatur Wunderland. Hamburg Cruise Center and Elbe Philharmonic Hall are also within 1 mi (2 km). Meßberg Station is only a 2-minute walk and Messberg U-Bahn is 2 minutes.

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Reviews

The Cloud One Hamburg - Kontorhaus Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 205 out of 348 reviews
Rating 8 - Good. 100 out of 348 reviews
Rating 6 - Okay. 30 out of 348 reviews
Rating 4 - Poor. 7 out of 348 reviews
Rating 2 - Terrible. 6 out of 348 reviews

Reviews

Verified

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, amenities
Clean, nice staff, good area, nice rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janus

Great atmosphere and excellent breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephen

Yes. Very high standard of accommodation. Comfortable bed, and convenient parking underground. Staff very courteous and helpful. Location very well placed for access to Hamburg highlights.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely staff, nice bar, comfy room
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Beautiful hotel! Comfy bed, clean room, large beautiful hotel bar 24/7 open. Friendly staff. Underground station right outside and in a lovely modern safe area.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quiet. Perfect central location for walking to sights in old town and a subway entrance at the front door to explore further away. Staff friendly and helpful, too!
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Ahmad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was good experience
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice, stylish and clean. Good service and good breakfast. Also location very convinient
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Riki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Good hotel and clean room. The place close to everything in the city.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in / lovely big room - so many dining and shopping options close by….
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Filippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Great rooms, very clean and big windows with lots o lights. Friendly staff, nice breakfast and the bed was so comfortable!! And the pillows
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, Clean and Rooftop Deck

Beautiful hotel with very comfortable rooms and excellent breakfast. The furniture was unique and comfortable through. Best selection of well designed chairs and couches throughout the building created a cozy atmosphere. The rooftop bar and deck had great service and scenery. Area is very walkable with many sites and restaurants nearby.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

CHRISTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, very cenrally located! The room was very clean and well decorated. The bar is fantastic.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, friendly staff. Would have liked coffee/water in the room.
Stayed 2 nights in May 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very stylish and cosy hotel. Nice hotel bar but somewhat crowded at breakfast. Room very sufficient - good shower and comfortable bed. Very quiet from the street. Very good bakery one block from hotel and just two steps from the U-bahn. Will stay again if in Hamburg.
Stayed 2 nights in May 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Atmosphere on point!

Cosy hotel, relaxed with nice amenities and quiet central location. Great staff. I had a room close to the elevator, which is fine but the beeping noise every time someone presses the button and when the elevator arrives is very unnecessary, top tip from a frequent traveler to remove or at least lower that sound.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Ewen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel with wonderful rooftop bar. Rooms are very small but bed is comfortable. Lack of tea and coffee making facilities and no room fridge or mini bar was disappointing and the lack of a wardrobe was inconvenient. Otherwise, very clean and well located. Would consider again but would prefer somewhere more spacious with better in room facilities.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

The rooms were clean, the atmosphere of the room was a little cramped. It did not have extra accessories such as slippers, toothbrush, etc. Although my room was next to the street, no sound came inside. Breakfast was also great. Only the price is a bit expensive.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, room comfort
Only ok honestly. The staff were exceptional and the front of house and bar area stunning. But the room was extremely basic for the price paid although the location definitely reflects the price paid. There was no phone in the room so my partner had to go downstairs to request an ironing board and iron to bring up to the room himself. Ironing board was a tiny table top one, but no table top to put it on and discovered it was broken when he got up to the room so couldn't put it together properly. We thought (from the pictures) that we had booked a corner type room (upgrade from the basic standard) which had full windows on two sides, but this was not the case and we were quite surprised to find quite a small room. If we'd known we probably wouldn't have opted for an upgraded room. Lastly I indicated on the booking form we would be celebrating our ten year anniversary and it was a special occasion and would appreciate contact over email to discuss any options for things in the room to make it special. No such email and no acknowledgement. What I would say is that the location and atmosphere in the lobby as well as reception, staff and bar service were extremely good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Nice hotel, close to everything
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel and close to metro. Walkable and safe area. Impeccable service. Very nice staff Great bar and breakfast.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

patriciu

Liked: Cleanliness, staff & service, property conditions & facilities
Zooper
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, highly recommend
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Hamburg!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024