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Steigenberger Hotel Hamburg

Pet-friendly Hamburg hotel connected to the convention center, steps from Neuer Wall

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Photo gallery for Steigenberger Hotel Hamburg

Exterior
Lobby
Lobby
Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Triple Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Standard Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Riverside)

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room (Riverside)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Heiligengeistbruecke 4, Hamburg, HH, 20459

What's nearby

  • St. Michaelis Church - 6 min walk - 0.4 miles
  • Hamburg City Hall - 8 min walk - 0.4 miles
  • Miniatur Wunderland - 9 min walk - 0.5 miles
  • Elbe Philharmonic Hall - 11 min walk - 0.6 miles
  • St. Pauli Piers - 13 min walk - 0.8 miles

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Public Coffee Roasters - ‬5 min walk
  • ‪Rheinischer Hafen - ‬1 min walk
  • ‪Thai Food - ‬4 min walk
  • ‪Kardelen - ‬4 min walk
  • ‪brasserie TORTUE HAMBURG - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

Hotel near St. Michaelis Church
Located close to International Baptist Church of Hamburg and Bleichenhof-Passage Hamburg, Steigenberger Hotel Hamburg provides dry cleaning/laundry services, a bar, and a 24-hour gym. Take some time to relax at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Babysitting (surcharge), a ballroom, and 10 meeting rooms
  • A banquet hall, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 235 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 49-inch LED TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Is Steigenberger Hotel Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Steigenberger Hotel Hamburg?

Self parking is available for EUR 36 per day.

What time is check-in at Steigenberger Hotel Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Steigenberger Hotel Hamburg?

Check-out is at noon.

Where is Steigenberger Hotel Hamburg located?

Located in Hamburg City Center, this spa hotel is steps from Neuer Wall and International Baptist Church of Hamburg. Bleichenhof-Passage Hamburg and St. Nikolai Church are also within 10 minutes. Stadthausbrücke S-Bahn is only a 2-minute walk and Rodingsmarkt U-Bahn is 2 minutes.

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Steigenberger Hotel Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and amazing rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful personnel, nice and clean rooms, and wonderful breakfast buffet in scenic dining room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic in location, with walkable restaurants and stores. It is near the best Hamburg attractions. The food and breakfast are excellent. I will be back again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nobuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comforting atmosphere
Stayed 3 nights in Feb 2025

10/10 Excellent

Harmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and great staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 3 nights in Apr 2025

10/10 Excellent

Aqibullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large., and had all the amenities.
Stayed 5 nights in Feb 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great and the only down side is that the hotel only provides a bottle of complimentary still water
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Would reccomend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

It was a very nice friendly and comfortable hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with underground direct to the airport. 100m to the best shopping street. Very good breakfast and very friendly staffs
Stayed 2 nights in Dec 2024

10/10 Excellent

Torben

Liked: Amenities
Beautiful hotel with great location big room with very comfortable bed. Excellent big breakfast and friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and professional staff
Stayed 3 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, sometimes a little noisy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wencke

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre of the city, very comfortable and very clean
Stayed 3 nights in Jul 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.
Stayed 1 night in Nov 2024

4/10 Poor

RUDOLF

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Due to VIPs in hotel, regular guests where treated as second class citizens!
Stayed 2 nights in Nov 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in awesome location. Everything perfect except bed. Form mattress topper uncomfortable & too soft.
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was amazing

Firstly, the location was perfect for us. We landed at Hamburg and one direct train took us to within 2 minute walk to the front door. It is close to the alt stadt and harbour area, which we frequented, but it is actually quite central to a lot of stuff. The hotel was very nice. Check in was a breeze and the room was a good size with everything that we needed. The only negative, it was quite a warm room, but hindsight, i think there was some temperature control we could have played around with! But the best part about the stay was the breakfast buffet in the morning. There was so much choice, catering for every food choice. And if you like a bit of fizz to start your morning, that was also an option. It is worth paying for the breakfast. It was wortb every penny!! If going back, we would stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Kasper

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not up to what can be expected.

Nice hotel, but not up to Steigenberger standards. We booked 10 weeks in advance for New Year’s Eve, upon arrival, and signing of check in documents they let us know they had downgraded our room. They said a minor partial refund was applied as standard for in inconvience. We were not told in advance, and the hotel didn’t seem interested in up for their mistake, compared to they market them self as an upper scale hotel, no free drink or “sorry, breakfast is on us. Upon check out as we voiced our disappointment, they were very understanding and didn’t understand why we were not offered more, and they comped 2 drinks, which made us think they check in receptionist just had a bad day. However 2 weeks later we had not received out refund from them, and we had to get help from Hotels.com to get it, since they had not done so themself. All in all, compared to the many great hotels in Hamburg, we won’t be staying there again.
Stayed 1 night in Dec 2024