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Steen's Hotel

Hotel in Hamburg, near Miniatur Wunderland

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Photo gallery for Steen's Hotel

Front of property - evening/night
Desk, blackout drapes, soundproofing, free cribs/infant beds
Exterior
Standard Twin Room | Desk, blackout drapes, soundproofing, free cribs/infant beds
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Quadruple Room

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Single Room

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Twin Room

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, 1 Double Bed with Sofa bed

Standard Triple Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Triple Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Holzdamm 43, 20099, Hamburg, Germany, 20099

What's nearby

  • Hamburg City Hall - 15 min walk - 0.8 miles
  • Miniatur Wunderland - 4 min drive - 1.7 miles
  • Elbe Philharmonic Hall - 5 min drive - 2.1 miles
  • Hamburg Cruise Center - 5 min drive - 2.0 miles
  • Reeperbahn - 5 min drive - 2.3 miles

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 5 min walk
  • North Central U-Bahn - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬3 min walk
  • ‪Mutterland - ‬2 min walk
  • ‪Deutsches Schauspielhaus - ‬4 min walk
  • ‪Hansebäcker Junge - ‬2 min walk
  • ‪Atlantic Bar - ‬3 min walk

About this property

Steen's Hotel

Hotel near Miniatur Wunderland
Consider a stay at Steen's Hotel and take advantage of a terrace, a garden, and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • Free newspapers, luggage storage, and a reception hall
  • A vending machine
  • Guest reviews speak well of the overall condition
Room features
All guestrooms at Steen's Hotel have comforts such as separate sitting areas, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, free infant beds, and fans

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 35 per day)
  • Limited onsite parking

Food and drink

  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free daily newspapers
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 0 at check-out
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 35 per day
  • Bed sheets fee: EUR 0 (or guests may bring their own)
  • Heating fee: EUR 0
  • Service fee: EUR 0
  • Towels fee: EUR 0 (or guests may bring their own)
  • Water fee: EUR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Steen's Hamburg
Steen's Hotel Hotel
Steen's Hotel Hamburg
Steen's Hotel Hamburg
Steen's Hotel Hotel Hamburg

Frequently asked questions

Is Steen's Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Steen's Hotel?

Self parking is available for EUR 35 per day. Limited spots are available.

What time is check-in at Steen's Hotel?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Steen's Hotel?

Check-out is at 11 AM.

Where is Steen's Hotel located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Hamburger Kunsthalle and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 3 mi (5 km). Hamburg (ZMB-Hamburg Central Train Station) is only a 5-minute walk and North Central U-Bahn is 6 minutes.

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Steen's Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 384 reviews
Rating 8 - Good. 159 out of 384 reviews
Rating 6 - Okay. 100 out of 384 reviews
Rating 4 - Poor. 31 out of 384 reviews
Rating 2 - Terrible. 16 out of 384 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Ted

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to downtown and convenient for walking. Check in was difficult and ultimately got assistance from another guest as the front desk advertised as being open until 2200hr but it was not.
Stayed 3 nights in Apr 2025

8/10 Good

Rene' Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good given the rating and price. The beds were comfortable, the room was clean, check-in was easy, and it was conveniently close to the train station.
Stayed 2 nights in Oct 2024

6/10 Okay

Janet Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Central station and close to restaurants. Very convenient to get tour buses.
Stayed 3 nights in Apr 2024

8/10 Good

Michael E

Liked: Cleanliness, staff & service
Close to the Train, thus a lot of transients. Don’t think the place has changed since the Beatles stayed there in ‘59.
Stayed 3 nights in Aug 2024

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, room comfort

Good value and close to train station

90s decor but clean and comfy and a big room for 3 of us. Let us leave baggage all day which was a real bonus. Very close to train station. Would use again.
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap for a reason

Fine if all you need is a cheap bed. Handy location for the Hauptbahnhof and city centre, but the bare minimum. No reception staff - you have to call a number to get a code for the lockbox at the door. Good luck with the dial code dialling from a non-German phone (+39 and leave out the first 0). Stairs only, no lift. No kettle/breakfast. Don't think I'll go back
Stayed 5 nights in Jan 2025

6/10 Okay

Sage

Disliked: Staff & service, property conditions & facilities
Place was OK, the fan in the room wasn’t working, lots of stairs with a weird smell Carpets were dirty But very closely conveniently located to train station
Stayed 1 night in Jun 2024

4/10 Poor

Liviu Constantin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a very very old hotel. It needs badly a renovation. On the other side it was clean. Very near to the train station.
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Disliked: Staff & service, amenities
We never met any from the staff - not a single soul. Reception area was locked during our entire stay. way to access was to call a number to get the code to the keybox.
Stayed 1 night in Jul 2024

6/10 Okay

Talita

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole time we were there we never saw anyone, except the cleaning lady on the last day while we were leaving… when we checked in we had to talk ti someone in the intercom, that told us the combination to a key box that had our hotel entrance key and room key. It was a self-service hotel? Other than that the room was nice, clean, comfortable, but it was just strange to never see any employees…
Stayed 2 nights in Jun 2024

2/10 Terrible

SERGIO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There NO PERSONAL IN RECEPTION at anytime, in the page OF EXPEDIA say reception fron 8.00 till 22,30. And also we didnot have cel signal in germany or internet, IT WAS TERRIBLE
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really dirty place. Bathroom sink was stuffed. Reception could’t speak English, what a joke.
Stayed 1 night in Nov 2023

6/10 Okay

Christoph

Liked: Cleanliness
Matress was too soft.
Stayed 1 night in Sep 2023

2/10 Terrible

lars

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was moved to another hotel, because of water leakage at the Steens Hotel. The new hotel was Hotell City inn, at Hammer deich. This hotel was missing breakfast possibilities, the room was almos at the parkin lot. missing toilett and shower at the room. Missing chair. Missing light for bedside reading. Missing TV. The room was marked "Crew changing room". The toilett/shower down the corridor: The sink was blocked. And the hotell was placed without any communication to the centre of Hamburg.
Stayed 2 nights in Sep 2024

6/10 Okay

Gerd

Disliked: Property conditions & facilities
Never more
Stayed 1 night in Sep 2023

10/10 Excellent

Rune

Liked: Cleanliness, room comfort

extremely central hotel in quiet street.good value

I got a bad start by checkin at 3 pm, hoteldoor was closed and dark inside. I called a couple of numbers that were listed in the door, got answer and help with the second one. A woman came and locked me in, gave me the Key to the front door and room no 9 in fourth floor. understood hardly any english or Herman. But - From then everything was perfect to me. I will not comment the carpets though :-) Room with ok size, good bed, tv, Window to open, big fan/cooler that I did not try, clean bathroom, shower with warm water. everything functioned, and for the price I paid extremely good value. 5 minutes to Hamburg hbf in quiet street (if the neighbour across the street do not start to trim the hedge early in the morningen..) Recomnend it for guests not allergic to stained carpets
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

It is very close to Hauptbahnhof, however a bit old and outdated, does not qualify to be rated 3 star or even 2 star. There is no elevator, carpets are stained and loose, bathroom has dirty caulking that is peeling off. And Wi-Fi is unsecured and compromised, my iPhone warned that there may be a monitoring and recording device on network, impersonating websites and stealing data. I couldn’t access internet.
Stayed 1 night in Sep 2022

2/10 Terrible

Viggo

Receptionen er ikke bemandet. Det fungere meget dårligt. Der gik 10 min før en meget venlig rengøringsdame kom og lukkede op!
Stayed 2 nights in May 2025

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles in Ordnung .
Stayed 1 night in Mar 2025

4/10 Poor

Monika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bis auf die Lage hat in diesem Hotel nichts gestimmt, auch wenn der Herr an der Rezeption nett war. Kaputte Lampen fehlende Birnen dazu, kein Schrank, kaputte Fenster die sich nicht schließen ließen, niemand den man fragen konnte, Blick auf einen Hinterhofschrottplatz. Wir würden nicht mehr dieses Hotel buchen.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine Roos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sadat

Stayed 2 nights in Jan 2025

6/10 Okay

Arnoud

Disliked: Staff & service
Prima verblijf gehad. Inchecken ging prima, heel vriendelijk geholpen, daarna niemand meer gezien bij de receptie, Locatie is top, hotel is netjes, verwacht geen luxe maar daar is de prijs ook naar. Kamer wordt dagelijks schoongemaakt. Klein nadeel, de wasbak in de badkamer is nogal klein en laag en de plank erboven groot, hierdoor vrijwel onmogelijk om je wat op te frissen. Lampje boven het bed was stuk, proberen uit te leggen aan de schoonmaakster maar die sprak alleen Oekraïens en ze snapte niet wat ik bedoelde ook niet na het laten zien van het niet functioneren van de lamp. Het zou prettig zijn als de receptie bemand zou zijn zodat je met klachten bij iemand terecht kan. Als je een goede centrale slaapplek zoekt in Hamburg met ruime kamers, goede douche en verder geen opsmuk dan kan ik dit hotel zeker aanbevelen
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Intet andet end et overnatningssted.

Ingen babyseng. Vi blev lovet en elkedel, så vi kunne lave mad til vores baby. Den kom aldrig. Vi næste kun personale ved indcheckning, så ingen form for service.
Stayed 3 nights in Dec 2024