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smartments Hamburg Hamm

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Lobby - smartments Hamburg Hamm (Hamburg)
Desk, free WiFi, bed sheets - smartments Hamburg Hamm (Hamburg)
Studio | Private kitchenette | Fridge, microwave, stovetop, dishwasher - smartments Hamburg Hamm (Hamburg)
Elevator - smartments Hamburg Hamm (Hamburg)
Studio XL | Desk, free WiFi, bed sheets - smartments Hamburg Hamm (Hamburg)
smartments Hamburg Hamm provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Kitchen

Room options

View all photos for Studio

Studio | Desk, free WiFi, bed sheets

Studio

9.4 out of 10
Exceptional
(16 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio XL

Studio XL | Desk, free WiFi, bed sheets

Studio XL

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | Desk, free WiFi, bed sheets

Apartment

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio XL

Desk, free WiFi, bed sheets

Studio XL

  • Sleeps 2

View all photos for Studio

Desk, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for Apartment

Desk, free WiFi, bed sheets

Apartment

  • Sleeps 2

About the neighborhood

Located in Hamburg-Mitte, a neighborhood in Hamburg, smartments Hamburg Hamm is near a metro station. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Miniatur Wunderland and Hagenbeck Zoo are not to be missed. Visit our Hamburg travel guide
Map
Luisenweg 9, Hamburg, 20537

What's nearby

  • Hammer Park
    4 min walk - 0.3 miles
  • Horner Rennbahn
    5 min drive - 1.9 miles
  • Alster-Schwimmhalle
    6 min drive - 1.8 miles
  • Mundsburg Center
    6 min drive - 1.6 miles
  • Wandsbek Quaree
    6 min drive - 1.7 miles

Getting around

  • Hammer Kirche U-Bahn
    6 min walk
  • Hasselbrook Station
    17 min walk
  • Hamburg Airport (HAM)
    34 min drive

Restaurants

  • Burger King
    13 min walk
  • McDonald's
    6 min walk
  • Grill & Imbiss der Grieche
    1 min walk
  • Café Klönsnack
    14 min walk
  • Der Chinese am Fleet
    8 min walk

About this property

smartments Hamburg Hamm

Hotel near Miniatur Wunderland
smartments Hamburg Hamm provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • A water dispenser, an elevator, and a vending machine
  • Smoke-free premises and multilingual staff
Room features
All 160 rooms feature comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and espresso makers.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 40-inch Smart TVs with cable channels
  • Wardrobes/closets, kitchenettes, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 20 per day; includes in/out privileges)

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:30 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number Am Tullnaupark 15, 90402 Nürnberg, DE118567360, 0049 30 265 90 06-0, smartments Betriebsgesellschaft mbH

Property is also known as

SMARTments Hamburg Hamm Hotel
SMARTments Hamburg Hamm Hamburg
SMARTments Hamburg Hamm Hotel Hamburg

Frequently asked questions

Is smartments Hamburg Hamm pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at smartments Hamburg Hamm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at smartments Hamburg Hamm?

Check-out is at 11:00 AM.

Where is smartments Hamburg Hamm located?

Located in Hamburg-Mitte, this hotel is 1 mi (1.7 km) from Marienkrankenhaus and 2.9 mi (4.7 km) from Miniatur Wunderland. Horner Rennbahn and St. Mary's Cathedral are also within 2 mi (3 km). Hammer Kirche U-Bahn is 6 minutes by foot and Burgstrasse U-Bahn is 8 minutes.

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Reviews

smartments Hamburg Hamm Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

8.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 79 out of 121 reviews
Rating 8 - Good. 28 out of 121 reviews
Rating 6 - Okay. 11 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

Reviews

Verified

10/10 Excellent

Noémi

Liked: Cleanliness, staff & service, amenities
Clean and practical room, quiet neighborhood, easy to get into the city center.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodation! So well appointed with shops and transport close by. Highly recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

fta****

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good facilities, comfortable bed. Close to u bah.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Scott Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well equipped room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Scott Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well equipped room.
Stayed 11 nights in Sep 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay.

The hotel is in a quiet area of the city. I found the kitchen area very useful. The bed was very comfortable. I would certainly recommend this hotel for its cleanliness and hospitality. There are shops close by and public transport links.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Make sure you register before you arrive so you can get into the building. Clean. Not bad not great. Better for long term stays I think.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows smelt like they had been sweated on. Not sure if the pillows are replaced frequently. Clean room and Internet was really easy to connect to. The umbrella's were super handy.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place worked great for our stay. Although it’s outside the city center, the 10-minute walk to the metro made getting around very easy. There’s a grocery store, pastry shop, Greek restaurant, and beauty supply store just around the corner, which was very convenient. We usually eat breakfast and dinner in, so a slightly better stocked kitchen would have been helpful — a toaster and a sharp knife would make a big difference. The staff was kind and helpful, and we appreciated having laundry on the ground floor (5 washers and 5 dryers), though it costs 2 euros per wash and 2 euros per dry. The layout was spacious and comfortable overall. The bed was a bit firm for our taste, but the comforters were warm and cozy, and there was plenty of hot water. Overall, a pleasant and convenient stay.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, brand new equipment. Easy check-in and check out. Beyond my expectations.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ekaterina

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well-equipped.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marufudeen

Liked: Cleanliness, amenities, property conditions & facilities
Great facility with home away from home experience. Process smooth and smart. It is indeed Smartment. Oladipupo Family.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Air conditioning turns fan speed auto 5 automatic is noisy. Take off airconditioning at nights. Near central Hmburg. Two stops
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Farhenna

Disliked: Cleanliness, property conditions & facilities
Room was not clean when we went to check in looked like someone just left there.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne, saubere und ruhige Apartments/Zimmer mit Küchenzeile. Wer auf vorbereitetes Frühstück verzichten kann ist hier bestens aufgehoben. Der digitale Check-In und Check-Out per Terminal funktioniert bestens. Bei Fragen gibt es einen schlauen WhatsApp-ChatBot und werktags ist tagsüber ein Mitarbeiter vor Ort
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service, amenities
Auch wenn es Ostern war müsste man bei einer Problematik die entsteht mit jemanden sprechen können. Es war nicht möglich. Weiterhin hat eine Bettdecke und ein Kissen gefehlt nirgendwo eine aufzufinden. Stattdessen hat ein anderer Gast mir seine Decke gegeben.Sehr traurig
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Súper
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Maximilian

Liked: Cleanliness, amenities, property conditions & facilities
Schönes Zimmer, große Dusche und gemachtes, bequemes Bett. Sehr gut!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Lena

Leider war der Müll in der Küche noch komplett voll von den Gästen vor uns. Der Kühlschrank und die Bettwäsche waren leider auch nicht richtig sauber. Den Müll haben wir dann selbst einem Mitarbeiter gegeben, die Bettwäsche wurde auf unsere Bitte hin gewechselt aber der Kühlschrank blieb leider dreckig. Die Sauberkeit im Bad war jedoch gut!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Johanna

Liked: Amenities, property conditions & facilities
Insgesamt war der Aufenthalt in Ordnung. Die Bettwäsche war allerdings aus rauerem Material, sodass sich Flusen usw. beim Waschen darin verfangen hatten. Dies hat uns nicht so gut gefallen. Es war, bis auf Kleinigkeiten grundsätzlich sauber.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Petra

Liked: Cleanliness, amenities, property conditions & facilities
Sauberes großes Zimmer mit toller und praktischer Ausstattung
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Petra

Liked: Cleanliness, amenities, property conditions & facilities
Super saubere Zimmer. Moderne praktische Ausstattung. Alles da was man braucht.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Cindy

Disliked: Cleanliness, amenities, property conditions & facilities
Dreckig
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, property conditions & facilities
Schönes, helles Studio. Alles da, was man braucht für einen längeren Aufenthalt in Hamburg.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
Alles war sauber und der Check In und Check Out liefen problemlos. Das Bett ist nur 1.40m breit, sollte man vielleicht wissen. Alles war super. Wir würden nochmal dort übernachten.
Stayed 1 night in Jan 2026