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SIDE, a Member of Design Hotels

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A modern interior with a central seating area, a shoe display, and a plant on the upper level. - SIDE, a Member of Design Hotels (Hamburg)
A modern building with a sign reading "SIDE" on the facade. - SIDE, a Member of Design Hotels (Hamburg)
A bar area with a marble counter and four bar stools. - SIDE, a Member of Design Hotels (Hamburg)
A hotel lobby with a row of purple sofas, large potted plants, and a long corridor with a high ceiling. - SIDE, a Member of Design Hotels (Hamburg)
Unclassified image, 5 of 76, button - SIDE, a Member of Design Hotels (Hamburg)
Luxury
5.0 star property
9.2

Wonderful

Urban oasis with rooftop terrace

Sophisticated interiors frame a serene spa sanctuary with indoor pool and sauna. Guests savor international cuisine at the meatery restaurant. Concierge services personalize each stay, while the central location provides easy access to Hamburg City Hall and shopping streets.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room

9.2 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

A modern hotel room with a large bed, a flat-screen TV, a bedside table with lamps, and a large window with sheer curtains.

Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (S)

A modern hotel room with a bed, two sinks, a mirror, and a window with curtains.

Suite (S)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A modern hotel room with a bed, a desk, a chair, and a TV.

Superior Room

9.6 out of 10
Exceptional
(38 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Hamburg City Center, a neighborhood in Hamburg, SIDE, a Member of Design Hotels is in a shopping district and near a metro station. Hamburg State Opera and Hamburger Kunsthalle are cultural highlights, and travelers looking to shop may want to visit Neuer Wall and Moenckebergstrasse. Looking to enjoy an event or a game? See what's going on at Millerntor Stadium or Elbe Philharmonic Hall. Visit our Hamburg travel guide
Map
Drehbahn 49, Hamburg, HH, 20354

What's nearby

  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    4 min walk - 0.3 miles
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    10 min walk - 0.6 miles
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    11 min walk - 0.6 miles
  • Hamburg State Opera
    2 min walk - 0.1 miles
  • Neuer Wall
    7 min walk - 0.4 miles

Getting around

  • Gaensemarkt U-Bahn
    2 min walk
  • Hamburg Dammtor Station
    7 min walk
  • Hamburg Airport (HAM)
    28 min drive

Restaurants

  • L’Osteria
    2 min walk
  • Green Papaya
    3 min walk
  • Meyer Lansky's
    3 min walk
  • Cast Iron Grill
    4 min walk
  • Burgerlich
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 50 per night)
  • Secured, covered valet parking on site (EUR 50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 42 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Botanist Bar
  • meatery restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,519 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 122-cm smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Computer monitor
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 14 2026 to November 30 2026 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 5)
  • Self parking fee: EUR 50 per night
  • Covered valet parking fee: EUR 50 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Frequently asked questions

Does SIDE, a Member of Design Hotels have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is SIDE, a Member of Design Hotels pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 50 per night. Valet parking is available for EUR 50 per night.

What time is check-in at SIDE, a Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at SIDE, a Member of Design Hotels?

Check-out is at noon.

Does SIDE, a Member of Design Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is SIDE, a Member of Design Hotels located?

This family-friendly Hamburg hotel is located in the business district, within a 10-minute walk of Hamburg State Opera and Neuer Wall. Hamburg City Hall and Moenckebergstrasse are also within 15 minutes. Gaensemarkt U-Bahn and Stephansplatz U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SIDE, a Member of Design Hotels Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 474 out of 722 reviews
Rating 8 - Good. 182 out of 722 reviews
Rating 6 - Okay. 52 out of 722 reviews
Rating 4 - Poor. 9 out of 722 reviews
Rating 2 - Terrible. 5 out of 722 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location walkable to everything you can think of - The hotel was gorgeous , love the spa area - The rooms were high end and most importantly the bed was super comfortable to sleep on with even better pillows
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel and great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel with polite staff, offering decent amenities and a very comfy bed. The breakfast was good with a nice spread.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and unique experience. I loved the tub and the common spaces like the lobby and terrace. The gym and pool were outstanding. Hotel staff was efficient and friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location easy to find and live at! Friendly Staff! very good restaurant Meatery.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

Great Family Stay

Excellent experience-room, service, cleanliness, pool, breakfast location - close to parks, lake & 12 min walk to centre of town action - will definitely return
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a central location. Big room but the washroom was a bit oddly designed.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent location

Great location ! Staff really good. Cocktails in the bar amazing!
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, stylish, and with very good service all around. Conveniently located in the heart of the business district. Definitely highly recommended.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk were very friendly and helpful. The hotel and the amenities were up to standards for the price. However, they made some shortcuts when tidying up the room so I have to knock them for that particular service. Other than that, stay was good.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Nice hotel, very nice spa. My phone didn’t work in my room and my tub would not drain. It was complicated to figure out how to turn off the lights while keeping the electricity on. I would stay again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, highly recommended and a great location to everything you want to see in Hamburg. Room was clean and well presented. Staff were very friendly and accommodating the moment we walked through the doors. Lovely pool and gym amenities. If you have a late flight they will let you stay an hour 3-6 hours for a fee but it's worth it if you don't want to carry your bags everywhere. Thanks for a great stay!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, high standard hotel. Had a room on 7th floor, if anyone was to be on the rooftop ( on 8th) we would have been kept awake so probably some problems with noise on this specific floor. Other friends stayed on 3rd with NOV noise. Nice spa but too many kids at the time of visit making it a bit chaotic! Otherwise, very nice, will definitely stay again!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel staff was fantastic! Especially the team in the restaurant. I was not very happy with the curtains/blinds in the room. Did not block out enough light, Which made it quite difficult to sleep after 5 am. Sleeping in was not an option. The hotels AC system was also down while I was there, which did not help my sleeping situation. Overall, hotel is nice. Location is amazing. The hotel team was the real highlight.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I look forward to going back as soon as possible
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in walking distance to the Messe convention hall.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business 5 star hotel super clean and efficient. Also a great steak house and bar onsite. Very central. Definitely recommended
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel ideal for the Staasoper
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, the staff is very friendly and helpful.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel - pool area and wellness area are nice but small (one small sauna, one steam room, no room to quietly lay down), but good enough for a short stay Super clean and good room device
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Service,
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location and a really nice interior design !
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Centrally located. Great spa facilities. Comfortable bedroom.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable rooms. Staff is very helpful
Stayed 5 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 2 nights in Dec 2025