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Ruby Lotti Hotel Hamburg by IHG

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Close to Miniatur Wunderland and Elbe Philharmonic Hall, Ruby Lotti Hotel Hamburg by IHG provides a terrace, a coffee shop/cafe, and a bar. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, desk, soundproofing

Room (Rubys Choice)

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Rubys Choice Upgraded)

Room (Rubys Choice Upgraded) | Premium bedding, in-room safe, desk, soundproofing

Room (Rubys Choice Upgraded)

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Canal View (Captain Room)

Room, 1 Queen Bed, Canal View (Captain Room) | Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Canal View (Captain Room)

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Canal View (Cosy Room)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Canal View (Cosy Room)

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Loft, 1 Queen Bed, Canal View (Loft Room)

Premium bedding, in-room safe, desk, soundproofing

Loft, 1 Queen Bed, Canal View (Loft Room)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Lovely Room)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed (Lovely Room)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Nest Room)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed (Nest Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Wow Room)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible (Wow Room)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Wow Room)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed (Wow Room)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Band Room)

Premium bedding, in-room safe, desk, soundproofing

Room (Band Room)

  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Hamburg City Center, a neighborhood in Hamburg, Ruby Lotti Hotel Hamburg by IHG is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Düsternstraße 1-3, Hamburg, 20355

What's nearby

  • A cityscape at dusk with a prominent clock tower, a river, and modern buildings.
    St. Michaelis Church
    6 min walk - 0.4 miles
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    6 min walk - 0.4 miles
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    7 min walk - 0.4 miles
  • A modern cityscape with a distinctive bridge over a river, featuring contemporary architecture and a clear blue sky.
    Reeperbahn
    12 min walk - 0.7 miles
  • A detailed model train layout with multiple tracks, trains, and industrial buildings.
    Miniatur Wunderland
    13 min walk - 0.7 miles

Getting around

  • Stadthausbrücke S-Bahn
    3 min walk
  • Michaeliskirche Hamburg Station
    8 min walk
  • Hamburg Airport (HAM)
    35 min drive

Restaurants

  • Ruby Lotti Hotel & Bar
    1 min walk
  • Kimchi Guys
    3 min walk
  • L‘Osteria
    4 min walk
  • Restaurant Rialto
    3 min walk
  • Bar Bleu Tortue
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 40 per day (118 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Ruby Lotti Hotel Hamburg by IHG pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ruby Lotti Hotel Hamburg by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM. After-hours check-in is not available.

What time is check-out at Ruby Lotti Hotel Hamburg by IHG?

Check-out is at 11 AM.

Where is Ruby Lotti Hotel Hamburg by IHG located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Neuer Wall, Reeperbahn, and Miniatur Wunderland. St. Pauli Piers and Elbe Philharmonic Hall are also within 1 mi (2 km). Stadthausbrücke S-Bahn and Rodingsmarkt U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ruby Lotti Hotel Hamburg by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 572 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel to stay at. Great location, easy to get around. Very friendly staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great Location, friendly Staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Alen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel with its ambience was amazing, great location, great atmosphere, smiles on all staff, very friendly, very cool check in process. I absolutely loved it, and plan on trying other Ruby hotels.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location great hotel recommend it
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Staff was very friendly and helpful and the breakfast buffet was amazing.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Sarka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, friendly staff, good variety of food for breakfast.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good location, no parking if you have a car, I would say young and trendy with a lot of self serves but very friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kjetil

Liked: Cleanliness, staff & service, amenities
Nice, funky, modern hotel with a great location. Very friendly staff
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great breakfast and bar. Clmfortable laid back surroundings.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Eilis

Liked: Cleanliness, staff & service, property conditions & facilities
The 'Nest' room was perfect for my stay as I spend most of my time out and about when on holiday. It was also bigger than expected and well laid out with plenty of natural light. The room was very clean, the bed was comfortable, but the hotel could do with getting better pillows. The hotel is very close to Stadthausbrücke Station (3 mins walk) which means you can effectively go straight from the airport to the hotel avoiding the busyness of the larger central station and an additional change of transport/walk in your journey. However, what made my stay most enjoyable was the friendliness and helpfulness of all of the hotel reception/lounge staff members. They were brilliant!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

keira

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, centrally located. Good breakfast
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to public transit, very close to S and U. Staff was friendly and helpful. Rooms were clean, bar and lounge area is a nice space.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Everything is great. The rooms are a bit snall, but everything else makes up for that!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Room was superb. Shower was AMAZING. Hot and great pressure. Bed was comfy, pillow great also. All in all, a brilliant hotel. Will definitely be back soon!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Gerard Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and great location. Very modern. Staff was very friendly at check in.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

William Kieron

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice room, communal areas are quite modern in design, I tend to prefer more traditional decore and furniture, but then thats just a personal preference. Staff very helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very centrally located, with many attractions and subway station within walking distance. It is stylish and clean. The staff are very courteous!
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a non-German speaker, this was a super easy and welcoming hotel. It has more hostel vibes (the check in is at the bar, offer for a free drink in lieu of room cleaning) but the rooms are totally luxurious. I got a canal facing room and highly recommend it.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Ralf Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, area was good and within 10-15 minute walk to most attractions, public transport is excellent. Only concern was the room size so be sure to check before booking. Or room was quite small and had an “interesting” shower/bathroom layout. But was clean and nice (also provide a bluetooth speaker which was a nice touch). Like the hotel though and would stay again
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Miren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a great view of the canal. With the heatwave towards the end of my stay, the air conditioning was much appreciated. Bear in mind that, at least for the room I stayed in, the shower was a glass box in the room so there's no privacy from anybody else in the room. The sink is also in the main part of the room rather than in a separate bathroom. These weren't an issue for me as I was staying alone. My only minor points of criticism are that the desk area was quite small and the only storage was in the wardrobe. For the breakfast, it was great to see lots of labelled vegan options and the barista-coffee was also much appreciated. Even though it's advertised as a continental breakfast, it would be good to see a hot vegan item given that there several hot non-vegan items (boiled eggs, omelettes and meatballs). Also, there was only 1 label for all of the bread which said they contained milk (since at least one of them did) which meant I had to check with the staff which of them were vegan. It would be better if the allergens/dietary information for each bread was labelled separately. The self check-in and check-out process was straightforward though it did require a few manual interventions from the agent as I had booked very last minute.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so good. If you dont decided yet, you can
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Neil Nebu

Liked: Cleanliness, staff & service, amenities
Not value for money. Room was large buy AC not working and disturbance from the street when the windows were open
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful especially Nicholas. He was very helpful and friendly with the checkin. We loved the hotel style and service. Totally recommend if you enjoy Boutique hotels. It has a lot of character!! Will stay again.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very Clean
Stayed 1 night in Jul 2026