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Residence Inn by Marriott Hamburg Altona

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Free daily continental breakfast - Residence Inn by Marriott Hamburg Altona (Hamburg)
Lobby - Residence Inn by Marriott Hamburg Altona (Hamburg)
Desk, laptop workspace, soundproofing, iron/ironing board - Residence Inn by Marriott Hamburg Altona (Hamburg)
Exterior - Residence Inn by Marriott Hamburg Altona (Hamburg)
Shower, free toiletries, hair dryer, soap - Residence Inn by Marriott Hamburg Altona (Hamburg)
You can look forward to free continental breakfast, a coffee shop/cafe, and a garden at Residence Inn by Marriott Hamburg Altona. Fitness classes are offered at the 24-hour gym; the property also has a bar, a business center, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

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Comfort Studio, 1 King Bed with Sofa bed | Desk, laptop workspace, soundproofing, iron/ironing board

Comfort Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Family Studio, 1 King Bed with Sofa bed | Desk, laptop workspace, soundproofing, iron/ironing board

Family Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Altona, a neighborhood in Hamburg, Residence Inn by Marriott Hamburg Altona is in the suburbs. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Hagenbeck Zoo and Miniatur Wunderland. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Kuhnehofe 10, Hamburg, 22761

What's nearby

  • Holsten Brewery
    15 min walk - 0.8 miles
  • Theatre Neue Flora
    16 min walk - 0.9 miles
  • Wohlers Park
    4 min drive - 1.0 mile
  • Allee Theater
    5 min drive - 1.3 miles
  • Altonaer Rathaus
    7 min drive - 1.4 miles

Getting around

  • Schützenstraße (Mitte) Hamburg Station
    3 min walk
  • Emilienstrasse U-Bahn
    4 min drive
  • Hamburg Airport (HAM)
    27 min drive

Restaurants

  • Der Player
    7 min walk
  • McDonald's
    7 min walk
  • Altamira
    5 min walk
  • Tigre
    13 min walk
  • Die PÂTISSERIE
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Now Bar @ MOXY

Things to do

  • 24-hour gym
  • Fitness classes

Family friendly

  • In-room crib
  • In-room kitchenette
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 50 per pet, per stay plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Frequently asked questions

Is Residence Inn by Marriott Hamburg Altona pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 50 per pet, per stay. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 19 per day.

What time is check-in at Residence Inn by Marriott Hamburg Altona?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Hamburg Altona?

Check-out is at noon.

Where is Residence Inn by Marriott Hamburg Altona located?

Located in Altona, this hotel is 1 mi (1.6 km) from Theatre Neue Flora and within 3 mi (5 km) of Reeperbahn and St. Pauli Piers. Volksparkstadion is 2.6 mi (4.2 km) away. Schützenstraße (Mitte) Hamburg Station is only a 3-minute walk and Bahrenfeld S-Bahn is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott Hamburg Altona Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Amenities

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 75 out of 136 reviews
Rating 8 - Good. 39 out of 136 reviews
Rating 6 - Okay. 16 out of 136 reviews
Rating 4 - Poor. 5 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

Reviews

Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and professional. Property was very clean and comfortable
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
The room is really nice, we have the one with the kitchenette, which was very useful. Breakfast is basic, but good enough. There is a huge supermarket around the corner, which helps. There is a main bus line a couple of blocks away and the S1 around 8 min walk from the Hotel. The S1 connects to the airport. The location is not central, but it was useful for us for what we needed to do. The Reception is at the Moxy hotel, next door and so is the gym. Unfortunately, they've closed some amenities, such as a ping pong table as it seems they need some storage space. Overall, a good hotel, but if you prefer to be more central, perhaps this is not your area. It takes around 20 minutes by bus to get to the centre. We've had no issues with this, but it's not walking distance. We've had a really good experience.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay a lot!

Enjoyed this stay very much. The rooms feel brand new and it was very comfortable and well designed as well. The hotel is located in a quiet neighborhood so we really felt like we experienced what Hamburg really feels like for its residence, which makes it one that I will return to next time I’m visiting.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and clean, for both people and dogs

Clean, quiet and very friendly staff. Amazing breakfast! Nice
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place . Quiet, clean, and good customer service. Our vacation was great. I really appreciated the hospitality.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room! Had a slight problem getting into and out of the garage, but other than that, it was perfect! Thanks!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Simo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay 👍

Nice and clean room. Super friendly staff. Good breakfast buffet. Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All you need is there

Spacious rooms with small complete kitchen, nice bathroom and comfortable bed. Complete breakfast is included.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Residence Inn Altona

We loved this hotel and the Altona area of Hamburg so much that we extended our stay here for two more days. The room is extremely well designed and feels like a respite after walking many miles around the city sightseeing each day. We have agreed that this is our go to hotel in Hamburg, so we will definitely return and I highly recommend a stay here if you prefer hotels that are an bit off the beaten path like we do.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet neighborhood. Grocery store is around the corner.
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

Tola

Liked: Cleanliness, property conditions & facilities

Couple one night

No staff at reception. Note to go next door to hotel moxy for service. Nice receptionist/bartender there. Airconditioning not working properly in our room. Very hot. Fortunately we could open windows to get cooler air in. Would not have been ok if warmer weather. Otherwise very high srandard to room. Full kitchen, bath even sofa.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Ralph A

Liked: Cleanliness, property conditions & facilities, room comfort

Overall enjoyable stay - with some service mishaps

My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Ralph A

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Comfortable rooms, but service very much lacking!

Repeat stay at Renaissance Inn by Marriott in Hamburg-Bahrenfeld, and unfortunately the service level has seriously dripped through the floor - while the s and breakfast service are still very good. Pros: still a spacious, well-equlipped room with kitchenette, separate sofa and work desk and a small, but highly functional bathroom. Good location, great breakfast offer (cold & warm dishes and beverages are excellent and plentiful), and convenient parking garage. Cons: service level is practically non-existent since there is hardly any staff to be seen. Check in and check out now has to be done pretty much at the sister hotel Moxy due to staff shortage. The only staff one encounters is the breakfast team, and not only are these gentlemen all very unfriendly (no greetings and not hospitality shown to anyone), but the chef even was chiding me , when I tried to take some food items in a manner he did not approve of. Honestly, not used to be berated by service staff as a guest... if this is in line with Marriott's standards, then, that's on Marriott. But for a Marriott hotel experience this is totally unacceptable. The same goes for the fact that most of the staff do not speak German nor even proper English: communication is a real challenge, and there is no sense of "Hanseatic hospitality". Summary: if you don't want any contact with staff, then this is the right hotel for you. As a Marriott it's a failure regarding service, but the room and breakfast do deliver.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation, close to the hart of the St. Pauli district.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Okay stay with a couple of negative things

Chosen based on the reviews and that it was modern. + Surprisingly nice cosy breakfast (bacon would have been 'icing on the cake') + Modern apartments with big roomy safe for the 15" laptop + Okay small gym with a good spinning bike, a tower and weights + Could use the coffee-machine at the restaurant all day (for free) + Well-received when checking in - Noisier than expected. Could hear everything from the hall (including crying babies at 7.00) - We were facing the street (2nd floor) and even with the new windows closed we could hear cars etc. from the street - No chance to opt out of cleaning with a sign on the door (the last day we were woken up at 7.00 by the cleaning guy...)
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Ralph A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed - and not a 4 star level hotel experi

Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel bietet geräumige, neuwertige und saubere Zimmer mit einem großes Bad. Das Frühstück ist in Ordnung und das Personal sehr freundlich und hilfsbereit!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
-sehr solides, schön ausgestattetes Hotel
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Marcel

Liked: Cleanliness
Disliked: Staff & service
Man hat im Bad die Spülungen der anderen Zimmer sehr laut gehört
Stayed 4 nights in Dec 2025
Verified

2/10 Terrible

Jesper

Disliked: Room comfort
Der var ikke redt op til 3 personer, som værelset var bestilt til, vi måtte vente en time på en ekstra seng -
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Zimmer, leckeres Frühstück und gute Anbindung an öffentliche Verkehrsmittel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes und großes Zimmer mit allem was man braucht. Das Frühstück war vielfältig und lecker.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Frokost med veldig begrenset utvalg.
Stayed 1 night in Oct 2025