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Prize by Radisson, Hamburg City

2.5 star property
Pet-friendly hotel with a restaurant connected to a rail/subway station in Hamburg

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Photo gallery for Prize by Radisson, Hamburg City

Exterior
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Daily buffet breakfast (EUR 15.90 per person)
Lobby
Design Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, Non Smoking (Design)

Superior Room, Non Smoking (Design) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior Room, Non Smoking (Design)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Heated bathroom floor
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room Comfort

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Design Room Comfort

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Heated bathroom floor
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room

Design Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Design Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Heated bathroom floor
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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About the neighborhood

Map
Recha-Lübke-Damm 28, Hamburg, HH, 20097

What's nearby

  • Hamburg Cruise Center - 17 min walk - 0.9 miles
  • Hamburg City Hall - 19 min walk - 1.0 mile
  • Miniatur Wunderland - 2 min drive - 1.1 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.3 miles
  • Reeperbahn - 5 min drive - 2.5 miles

Getting around

  • Steinstrasse U-Bahn - 7 min walk
  • Hamburg Central Station - 17 min walk
  • Hamburg Airport (HAM) - 37 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬11 min walk
  • ‪Restaurant Hobenköök - ‬12 min walk
  • ‪Restaurant Teheran - ‬13 min walk
  • ‪Café Irma - ‬5 min walk
  • ‪Oberhafenkantine - ‬11 min walk

About this property

Prize by Radisson, Hamburg City

Hotel near Miniatur Wunderland
Hamburg Cruise Center is located near Prize by Radisson, Hamburg City, which provides a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a TV in the lobby, and bicycle parking
  • Luggage storage, coffee/tea in the lobby, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 393 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and offices. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with heated floors and rainfall showers
  • 32-inch Smart TVs with cable channels
  • Recycling, housekeeping, and offices

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 22 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15.90 for adults and EUR 8.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.90 for adults and EUR 8.90 for children
  • Uncovered self parking fee: EUR 22 per day
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

prizeotel Hamburg-City Hotel
prizeotel Hamburg City
prizeotel Hamburg City
Prize by Radisson Hamburg City
Prize by Radisson, Hamburg City Hotel
Prize by Radisson, Hamburg City Hamburg
Prize by Radisson, Hamburg City Hotel Hamburg

Frequently asked questions

Is Prize by Radisson, Hamburg City pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 14 per pet, per night. Service animals are exempt from fees.

How much is parking at Prize by Radisson, Hamburg City?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at Prize by Radisson, Hamburg City?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Prize by Radisson, Hamburg City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Prize by Radisson, Hamburg City located?

Located in Hamburg-Mitte, this hotel is within 1 mi (2 km) of Hamburg Wholesale Market, Miniatur Wunderland, and Hamburg City Hall. Reeperbahn and Elbe Philharmonic Hall are also within 3 mi (5 km). Steinstrasse U-Bahn is 7 minutes by foot and Steinstraße Station is 9 minutes.

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Prize by Radisson, Hamburg City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 315 out of 831 reviews
Rating 8 - Good. 340 out of 831 reviews
Rating 6 - Okay. 111 out of 831 reviews
Rating 4 - Poor. 44 out of 831 reviews
Rating 2 - Terrible. 21 out of 831 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Great hotel with comfy beds. City centre is nearby.
Stayed 3 nights in May 2025

10/10

Great service and clean rooms
Stayed 2 nights in Apr 2025

6/10

Check in was very problematic and even though I had a king size bed I was only giving a single duvet and 1 pillow. Location is ok but there is roadworks outside the hotel
Stayed 2 nights in Feb 2025

10/10

Good place!
Stayed 1 night in Aug 2024

10/10

The place was nice and we enjoyed breakfast variety on the table and they have vegetarian food too my favorite was fresh fruit salad and home made smoothies everyday. Staffs very friendly and English speaking. The place is walkable to many places. 👍
Stayed 2 nights in Nov 2024

6/10

The hotel was good but had a lot of construction going around it. Ingress and egress was very difficult.
Stayed 1 night in Nov 2024

4/10

The decoration & design of room is nice, carpet dirty. King bed with tiny single size duvet , only one thin Small pillow ,Bedding is inappropriate for bed size..
Stayed 2 nights in Jan 2025

8/10

Ok
Stayed 1 night in Jan 2025

10/10

Very good
Stayed 1 night in Sep 2024

6/10

The hotel felt like an 80s dorm. There were always groups of people hanging around outside smoking which was gross. If you like bright colours and student vibes this is the hotel for you.
Stayed 3 nights in Sep 2024

8/10

ok
Stayed 2 nights in Dec 2024

6/10

The room is not dailly clean, only on 3e day ??? Parking very expensive € 22/daily Charging station only for 2 Cars ??? And any car allowed to parking in front of the Charging station?.. Poor breakfast
Stayed 2 nights in Dec 2024

2/10

Expedia offering room with 1 bed for 3 people, although other sites are offering 2 rooms for this case. Customer service is not helpful! If you are a family with 4 people, Expedia will offer you again same room with 1 bed! This is not logical. They are insisting to do same wrong although hotel informed them. That was terrible experience.
Stayed 1 night in Jan 2025

6/10

Too much construction around causing lane closures and additional traffic. The staff was welcoming but not too helpful, the language barrier did not help.
Stayed 3 nights in Oct 2024

2/10

Stayed two nigths, room never gets a cleaning or fresh towels. Self check in takes forever and dont work. Breakfast costly for booring bread and cheece, etc..No parking info..22 euro Per day
Stayed 1 night in Oct 2024

2/10

It was overpriced. Booked for 3 people and i wasnt told we need to adjust on a king bed and no space for extra bed. How ever the charges were more tha booking same room for two.no additional bedding was given despite requesting till next day.thw reception and bar ataff were excelled and tried making up for these shortcomings. I would not be staying at this hite again
Stayed 2 nights in Nov 2024

4/10

The check in process was absolutely horrible. The receptionists are there and had nothing to do, but they still wanted everyone to check in through the machine. They didn't send the reservation number per email which meant I couldn't check in through the kiosk. Then the receptionist checked on her computer to find out my reservation number and then sent me back to the machine instead of just checking me in. Then the machine didn't even work and I had to come back to them to finish the check in. A total train wreck. The room itself is dirty and barer than a hostel. Not even a single glas is available in the bathroom, no complementary water. I might as well have stayed at a hostel for 1/3 of the price and had a better experience.
Stayed 1 night in Oct 2024

4/10

We had booked a room for 2 adults and an almost 12 yo. When we arrived, we were told that there was only one bed in the room. No child beds or couch. All rooms where the same. We could cancel or accept. It was not a nice night If they accepted 3 persons there should be room for 3 persons, or we should be offered an extra room for free, or they could have checked with another Radisson hotel if they had room. There were only towels for 2, and we had to get a blanket/pillow from the reception. This was all way below the service we are used to. Parking all sold out - and reception no able to help. Best service was the bartender, who could tell where we could likely find street parking nearby. Breakfast was somewhat chaotic. Too many people too few tables, and they did not open the next room. Staff overworked and not happy. Overall way below the standard we usually expect and get. Will try to avoid prizottel when going on business travels.
Bed for 3 persons
Stayed 1 night in Aug 2024

8/10

Lage super; man kann die Speicherstadt zu Fuß erreichen (etwa eine halbe Stunde) oder den Bus nehmen (Haltestelle 5 min. vom Hotel). Das Hotel ist an sich gut erhlten, allerdings war der Teppich in unserem Zimmer (Zimmer 111) echt schon gast versifft, also hier könnten die wirklich mal ne Teppichreinigung vornehmen. Ansonsten alles gut, Personal sehr nett und hilfsbereit. Achso, für 3 Personen reicht das Bett definitiv nicht aus, auch wenn das buchbar ist, würde ich nicht machen, weil es echt eng wird.
Stayed 3 nights in Jun 2025

6/10

No limpian la habitación. Estuve 3 noches y te lo informan al llegar, debían ponerlo cuando estás buscando hotel.
Stayed 3 nights in May 2025

2/10

Perfekt für alle, die schon immer mal in einem dreckigen Zimmer mit fleckigem Teppich und haarigem Bad übernachten wollten! Gebucht für 3 Personen, aber nur 1 Bett – Gruppenkuscheln inklusive. Das Personal glänzte mit Desinteresse und null Problemlösungen. Statt Hilfe gab’s Smalltalk an der Rezeption und Schnaps an der Bar – vom Mitarbeiter, wohlgemerkt. Parkplatz für 22 € pro Tag? Klar doch! Ein Erlebnis, das man (leider) nicht vergisst.
Stayed 2 nights in May 2025

10/10

Ich bin sehr angetan von diesem Hotel, rund um die Uhr besetzt, fußläufig zum Hbf, freundlich, sauber und jederzeit kann man sich warme Getränke nehmen, so dass auch ein Kaffee ohne Frühstück im Service enthalten war. Großartig, ich komme wieder!
Stayed 2 nights in May 2025

8/10

Aufenthalt für 1 Nacht war okay
Stayed 1 night in May 2025

10/10

Eine zu frühe Anreise ermöglichte sehr freundlich und hilfbereit einen wesentlich früheren ZImmereinzug. Das Personal beim Frühstückeingang super nett. 24/7 Getränkebar. Problemloser Check out
Stayed 2 nights in May 2025

6/10

Das Check in war sehr schlecht
Stayed 1 night in May 2025