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Premier Inn Hamburg City Zentrum

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Photo gallery for Premier Inn Hamburg City Zentrum

A modern lounge area with sofas, ottomans, a bookshelf, and a television. - Premier Inn Hamburg City Zentrum (Hamburg)
A breakfast buffet with various food items, a wall with a quote, and a blue-tiled backsplash. - Premier Inn Hamburg City Zentrum (Hamburg)
A modern bar area with a counter, bar stools, and a bookshelf with books. - Premier Inn Hamburg City Zentrum (Hamburg)
A hotel lobby with a reception desk, seating area with chairs, and pendant lighting. - Premier Inn Hamburg City Zentrum (Hamburg)
A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains. - Premier Inn Hamburg City Zentrum (Hamburg)
Close to Miniatur Wunderland and Hamburg Cruise Center, Premier Inn Hamburg City Zentrum provides a coffee shop/cafe, a bar, and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, Non Smoking

A hotel room with two beds, a chair, a TV, and a large window with curtains.

Standard Double or Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Family Triple Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Family Triple Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Quadruple Room, Non Smoking

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.

Family Quadruple Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

Room amenity

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Mobility Accessible (Barrier Free Room)

Standard Double Room, Mobility Accessible (Barrier Free Room) | Bathroom | Soap, toilet paper

Standard Double Room, Mobility Accessible (Barrier Free Room)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Hamburg City Center, a neighborhood in Hamburg, is home to Premier Inn Hamburg City Zentrum. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at Hamburg Cruise Center and St. Pauli Piers. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Visit our Hamburg travel guide
Map
Willy-Brandt-Strasse 21, Hamburg, 20457

What's nearby

  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    4 min walk - 0.3 miles
  • A river with buildings in the background, a street lamp, and cherry blossoms in the foreground.
    Inner Alster Lake
    8 min walk - 0.5 miles
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    9 min walk - 0.5 miles
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    10 min walk - 0.6 miles
  • A detailed model train layout with multiple tracks, trains, and industrial buildings.
    Miniatur Wunderland
    12 min walk - 0.7 miles

Getting around

  • Meßberg Station
    1 min walk
  • Hamburg Central Station
    12 min walk
  • Hamburg Airport (HAM)
    39 min drive

Restaurants

  • Hofbräu Wirtshaus Speersort
    6 min walk
  • O-Ren Ishii
    5 min walk
  • Estancia Steaks
    5 min walk
  • Körri Speisekontor
  • Laufauf
    5 min walk

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  • Restaurant
  • Breakfast available
  • Parking available
8.4 out of 10, Very Good, 100 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Soap
  • Toilet paper

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.9 per person
  • Covered self parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Premier Inn Hamburg City Zentrum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Premier Inn Hamburg City Zentrum?

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM.

What time is check-out at Premier Inn Hamburg City Zentrum?

Check-out is at 12:00 PM.

Where is Premier Inn Hamburg City Zentrum located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of German Customs Museum, Miniatur Wunderland, and Hamburg Cruise Center. Moenckebergstrasse and St. Peter's Church are also within 10 minutes. Meßberg Station is only a 2-minute walk and Messberg U-Bahn is 2 minutes.

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Reviews

Premier Inn Hamburg City Zentrum Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 116 reviews
Rating 8 - Good. 42 out of 116 reviews
Rating 6 - Okay. 14 out of 116 reviews
Rating 4 - Poor. 4 out of 116 reviews
Rating 2 - Terrible. 2 out of 116 reviews

Reviews

Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable beds and pillows and good atmosphere.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, handy location to train station and tourist spots, friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable beds, good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Vincenzo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and room and very friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Would recommend, location great, quiet even though on a busy road. Good value for money , clean, helpful staff.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff were friendly and helpful. Easy walk to the historical warehouse district and good restaurants.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

maryam

Liked: Cleanliness
Disliked: Property conditions & facilities
No saftey box, no phone in the room, no conditioner, no tissue, no clean room
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Rupert

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel - good access to Hamburg centre
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Juha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay with convenient location to visit the city center, the Miniature Wunderland and the Elbphilharmonie. Also right next to a metro stop.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from our 6th floor room. Good size room and very nicely scented soaps. The ventilation in the hotell seemed low and most areas and rooms felt clammy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect!
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Harun

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at premier inn on was an absolute disaster due to shockingly unprofessional staff. Upon arrival, I was brusquely told my Expedia reservation was invalid because “Expedia is a third-party company” and they had no room available . This caused unnecessary stress and wasted time. When I tried to resolve this by making a direct reservation, the staff’s rude and dismissive attitude was infuriating. After much hassle, it turned out my Expedia booking was valid all along—a fact they should’ve confirmed from the start. This incompetence and hostility ruined the experience. Premier inn needs a serious overhaul in staff training and reservation handling. Avoid this place until they get their act together.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre, bien situé, plusieurs restaurants, sites d’attractions touristiques près, magasins…
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Dion Quintin Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel mit einer hervorragenden Lage. UBahn station direkt in der nähe. Zimmer sind super isoliert so das man den Verkehr nicht hört. Frühstück ist ebenfalls völlig im Standard.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt sehr zentral und auch U-Bahn Stationen und Bushaltestellen sehr gut erreichbar. Wir konnten auch sehr viel fußläufig erreichen. Die Mitarbeiter:innen waren alle sehr nett. Ich hätte mir gewünscht, per Nachricht schon eine Information zu erhalten, dass an unserem Anreisetag die Option eines früheren Check-In möglich ist und die Anfrage evtl schon hinterlegt ist. Denn ich musste vor Ort erst nochmal genauer nachfragen, bis der Mitarbeiter es angeboten hat für den wirklich geringeren Aufwandpreis, den wir gern entrichteten. Auch wurde mir ein falscher Betrag abgezogen, denn ich hatte bereits weit im Vorfeld das Hotel voll bezahlt. Hier waren die Mitarbeiter sehr freundlich und wir haben schnell eine Rückbuchung gemacht. Fehler können passieren, der Umgang damit war wirklich super. Hotel war sehr sauber und wir hatten ein schönes 3 Bett Zimmer mit ausreichend Platz für die 4 Tage. Wir baten am 2. Tag um frische Handtücher, die wir auch prompt bekamen. Es wäre nur toll gewesen, wären die benutzten auch schon mitgenommen worden, störte uns aber nicht so arg. Die Klimaanlage hat vermutlich aufgrund der Hitzewelle nicht ganz so gut arbeiten können, nachts war s schon sehr warm. Aus Sicherheitsgründen lassen sich Fenster nicht öffnen. Bestimmt ist es comfortabler, wenn nicht gerade 38 Grad draußen sind. Würde jederzeit wieder ins Premier Inn, wenn ich nach Hamburg komme.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Preis Leistungsverhältnis und super um die Stadt zu Fuß zu erkunden. Alles gut fußläufig erreichbar.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage. U-Bahn direkt vor dem Hotel. Speicherstadt und Hafencity gut zu Fuß erreichbar
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

René

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lidt kedelig morgenmad
Stayed 2 nights in May 2026
Verified review

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã excelente. Maioria dos funcionários da recepção pouco simpáticos.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück war völlig ausreichend und für jeden etwas dabei.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint udvalg til morgenmaden
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Allan

Liked: Cleanliness, amenities
Let adgang til metro, og tæt på midtbyen.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Jeannie

Liked: Cleanliness, property conditions & facilities
Værelset var for varmt
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Marius

Liked: Cleanliness, staff & service
Badezimmer gute Größe, Personal sehr freundlich, Frühstück sehr gut, Standort super, Matratzen waren nicht verbunden und rutschen auseinander, einige Macken in Teppich und an den Wänden, Sauberkeit war gut
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities
Allt var bra utom att det inte fanns något tilltugg Till en drink på kvällen
Stayed 3 nights in Feb 2026