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Premier Inn Hamburg City Zentrum

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Lobby - Premier Inn Hamburg City Zentrum (Hamburg)
Exterior - Premier Inn Hamburg City Zentrum (Hamburg)
Reception - Premier Inn Hamburg City Zentrum (Hamburg)
Restaurant - Premier Inn Hamburg City Zentrum (Hamburg)
Family Triple Room | Soundproofing, free WiFi - Premier Inn Hamburg City Zentrum (Hamburg)
Close to Miniatur Wunderland and Hamburg Cruise Center, Premier Inn Hamburg City Zentrum has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Soundproofing, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Room amenity

Standard Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Triple Room

Room amenity

Family Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room

Room amenity

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room, Roll-in Shower

Room amenity

Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Roll-in Shower

Room amenity

Twin Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Room amenity

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Hamburg City Center, a neighborhood in Hamburg, is home to Premier Inn Hamburg City Zentrum. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at Hamburg Cruise Center and St. Pauli Piers. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Visit our Hamburg travel guide
Map
Willy-Brandt-Strasse 21, Hamburg, 20457

What's nearby

  • BCW0JF Moenckebergstrasse shopping street in the city centre of Hamburg, Germany, Europe
    Moenckebergstrasse
    4 min walk - 0.3 miles
  • Famous Hamburg town hall with dramatic clouds, Germany
    Hamburg City Hall
    9 min walk - 0.5 miles
  • Binnenalster Hamburg
    Jungfernstieg
    10 min walk - 0.6 miles
  • Miniatur Wunderland featuring railway items, interior views and snow
    Miniatur Wunderland
    12 min walk - 0.7 miles
  • Aerial drone panoramic view of port of Hamburg from above before sunset with dramatic stormy clouds over historical city center
    Hamburg Cruise Center
    13 min walk - 0.7 miles

Getting around

  • Meßberg Station
    1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station)
    13 min walk
  • Hamburg Airport (HAM)
    39 min drive

Restaurants

  • Hofbräu Wirtshaus Speersort
    6 min walk
  • Gröninger Privatbrauerei
    4 min walk
  • Marshall Street Coffee
    4 min walk
  • beets&roots
    4 min walk
  • O-Ren Ishii
    5 min walk

About this property

Premier Inn Hamburg City Zentrum

Hotel near Miniatur Wunderland
Close to Hamburg Cruise Center and Elbe Philharmonic Hall, Premier Inn Hamburg City Zentrum has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • A 24-hour front desk, an elevator, and smoke-free premises
Room features
All 182 rooms include comforts such as free WiFi and sound-insulated walls.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.9 per person
  • Covered self parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher

Property is also known as

Premier Hamburg City Zentrum
Premier Inn Hamburg City (Zentrum)
Premier Inn Hamburg City Zentrum Hotel
Premier Inn Hamburg City Zentrum Hamburg
Premier Inn Hamburg City Zentrum Hotel Hamburg

Frequently asked questions

Is Premier Inn Hamburg City Zentrum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Premier Inn Hamburg City Zentrum?

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM.

What time is check-out at Premier Inn Hamburg City Zentrum?

Check-out is at 12:00 PM.

Where is Premier Inn Hamburg City Zentrum located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Elbe, Miniatur Wunderland, and Hamburg Cruise Center. CHOCOVERSUM and German Customs Museum are just steps away. Meßberg Station is only a 2-minute walk and Messberg U-Bahn is 2 minutes.

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Reviews

Premier Inn Hamburg City Zentrum Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Amenities

8.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 25 out of 63 reviews
Rating 8 - Good. 28 out of 63 reviews
Rating 6 - Okay. 6 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

Reviews

10/10 Excellent

Vincenzo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and room and very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Would recommend, location great, quiet even though on a busy road. Good value for money , clean, helpful staff.
Stayed 3 nights in Dec 2025

4/10 Poor

maryam

Liked: Cleanliness
Disliked: Property conditions & facilities
No saftey box, no phone in the room, no conditioner, no tissue, no clean room
Stayed 1 night in Oct 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff were friendly and helpful. Easy walk to the historical warehouse district and good restaurants.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect!
Stayed 3 nights in Jul 2025

2/10 Terrible

Harun

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at premier inn on was an absolute disaster due to shockingly unprofessional staff. Upon arrival, I was brusquely told my Expedia reservation was invalid because “Expedia is a third-party company” and they had no room available . This caused unnecessary stress and wasted time. When I tried to resolve this by making a direct reservation, the staff’s rude and dismissive attitude was infuriating. After much hassle, it turned out my Expedia booking was valid all along—a fact they should’ve confirmed from the start. This incompetence and hostility ruined the experience. Premier inn needs a serious overhaul in staff training and reservation handling. Avoid this place until they get their act together.
Stayed 1 night in Jul 2025

8/10 Good

Marius

Liked: Cleanliness, staff & service
Badezimmer gute Größe, Personal sehr freundlich, Frühstück sehr gut, Standort super, Matratzen waren nicht verbunden und rutschen auseinander, einige Macken in Teppich und an den Wänden, Sauberkeit war gut
Stayed 2 nights in Mar 2026

10/10 Excellent

Monika

Liked: Cleanliness, amenities, property conditions & facilities
Super Zimmer, total entspannend Die Ausstattung absolut perfekt
Stayed 5 nights in Jan 2026

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Personal und Zimmer 👌
Stayed 2 nights in Dec 2025

10/10 Excellent

Jan Tore

Liked: Cleanliness, staff & service, amenities
Flott hotell fin beliggenhet nærme Rådhusplassen,Ubahn rett utenfor hotellet hvis man trenger det også.Man hørte heller ingenting til trafikken utenfor heller.
Stayed 3 nights in Nov 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities
Venligt personale og rene værelser
Stayed 3 nights in Nov 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities
Værelset var helt i orden, personalet var venlig og imødekommende.
Stayed 2 nights in Nov 2025

6/10 Okay

Knud Erik

Liked: Cleanliness, property conditions & facilities, room comfort
Meget langsom betjening i reception
Stayed 2 nights in Nov 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel está muy bueno, lejos del ruido, aunque muy cerca del centro (10 min caminando). El problema es que la habitación se entrega a las 3 de la tarde y para las personas que llegamos temprano se tiene que esperar mucho. También quiero aclarar que solo dan una botella de a agua por estancia y las siguientes se tienen que comprar a un precio de 3.00 euros. También se pide que el Sr. Helmut que recibe a los huestpedes sea un poco mas amable.
Stayed 2 nights in Nov 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Fisch hat gefehlt, Bar passte
Stayed 2 nights in Nov 2025

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, amenities
Dejligt nyt hotel beliggende centralt i forhold til Speicherstadt og Altstadt. Tæt på U-bahn og kun 10 min gang fra Hauptbahnhof. God morgenmad og rummeligt værelse.
Stayed 2 nights in Nov 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si muy bueno
Stayed 2 nights in Nov 2025

8/10 Good

Elisabeth

Liked: Room comfort
Disliked: Cleanliness
O quarto não foi arrumado nenhum dia . Café da manhã cheio demais e sem reposição rápida dos alimentos e achei pouca variedade pelo preço pago Funcionários pouco comunicativos
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lag fußläufig zur Speicherstadt, U Bahn gleich vor der Tür. Trotz Baustelle war im Zimmer nix zu hören gewesen.
Stayed 3 nights in Oct 2025

10/10 Excellent

Urban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra läge i centrala Hamburg, bra parkering, rent och tyst hotell.
Stayed 3 nights in Oct 2025

6/10 Okay

DENIZE

Liked: Cleanliness, property conditions & facilities
Quarto pequeno para 3 pessoas. Se tiver com muitas malas, não cabe. O quarto não dispunha de frigobar/mini refrigerador, algo que faz bastante falta (especialmente no calor, para ter sempre água). O hotel informa ter estacionamento, mas o custo de 40 euros por dia é absurdo.
Stayed 1 night in Oct 2025

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott
Stayed 1 night in Sep 2025

8/10 Good

Hans-Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Lage des Hotels gut Preis-Leistung passt Freundliches Personal Nette Bar
Stayed 2 nights in Sep 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Bett war super, ebenso das Frühstück. Die Reinigung war top wenn man sie dann am Morgen anforderte. Das Personal war in allen Bereichen sehr freundlich und hilfsbereit bei Wünschen und Fragen. Es fehlten mir im Bad div. Utensilien, wie Wattepads, Wattestäbchen, Kosmetiktücher, Bodycreme etc.).
Stayed 7 nights in Sep 2025

8/10 Good

Ertan

Liked: Cleanliness, staff & service, property conditions & facilities

3 gecelik hamburg

Odalar temiz, konumu iyi, oda boyutu küçük, konaklamak için güzel bir otel
Stayed 3 nights in Sep 2025