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Premier Inn Hamburg City Alster

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Reception - Premier Inn Hamburg City Alster (Hamburg)
Reception - Premier Inn Hamburg City Alster (Hamburg)
Lobby - Premier Inn Hamburg City Alster (Hamburg)
Accessible bathroom - Premier Inn Hamburg City Alster (Hamburg)
Standard Triple Room | Soundproofing, free WiFi, bed sheets - Premier Inn Hamburg City Alster (Hamburg)
You can look forward to a coffee shop/cafe, a bar, and a restaurant at Premier Inn Hamburg City Alster. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Soundproofing, free WiFi, bed sheets

Standard Double Room

8.2 out of 10
Very good
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Soundproofing, free WiFi, bed sheets

Standard Triple Room

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Soundproofing, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Room amenity

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Soundproofing, free WiFi, bed sheets

Standard Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

About the neighborhood

Hamburg-Nord, a neighborhood in Hamburg, is home to Premier Inn Hamburg City Alster. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travelers looking to shop may want to visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Visit our Hamburg travel guide
Map
Lübecker Straße 109, Hamburg, 22087

What's nearby

  • Alster Lakes
    Alster Lakes
    16 min walk - 0.9 miles
  • Hamburger Kunsthalle
    Hamburger Kunsthalle
    8 min drive - 1.7 miles
  • St. Gertrud Kirche
    9 min walk - 0.5 miles
  • Mundsburg Center
    13 min walk - 0.7 miles
  • UCI Kinowelt Mundsburg
    13 min walk - 0.7 miles

Getting around

  • Hasselbrook Station
    3 min drive
  • Wartenau U-Bahn
    3 min walk
  • Hamburg Airport (HAM)
    30 min drive

Restaurants

  • Schweinske Hohenfelde
    2 min walk
  • Elisa - Konditorei und Café
    7 min walk
  • Sphinx Döner
    5 min walk
  • Domino's Pizza
    1 min walk
  • Mit Herz und Zucker
    4 min walk

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Premier Inn Hamburg City Klostertor
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  • Restaurant
  • Breakfast available
  • Parking available
8.6 out of 10, Excellent, 72 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 13 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 15 and younger eat free breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.9 per person
  • Covered self parking fee: EUR 13 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Frequently asked questions

Is Premier Inn Hamburg City Alster pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 13 per day.

What time is check-in at Premier Inn Hamburg City Alster?

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM.

What time is check-out at Premier Inn Hamburg City Alster?

Check-out is at 12:00 PM.

Where is Premier Inn Hamburg City Alster located?

Located in Hamburg-Nord, this hotel is 0.7 mi (1.2 km) from Mundsburg Center and 2.5 mi (4.1 km) from Miniatur Wunderland. Alster Lakes and Schauspielhaus are also within 2 mi (3 km). Wartenau U-Bahn is only a 3-minute walk and Lubecker Street U-Bahn is 6 minutes.

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Reviews

Premier Inn Hamburg City Alster Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 52 out of 142 reviews
Rating 8 - Good. 57 out of 142 reviews
Rating 6 - Okay. 24 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 7 out of 142 reviews

Reviews

Verified

10/10 Excellent

Kwame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent four nights with my family at the Premier Hotel. The staff were so helpful, lively people and were ready to assist. Breakfast was great; my kids loved it.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, wasn’t at the hotel long to review everything but beds comfy
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Nadine

Liked: Cleanliness, staff & service
It was a nice stay except for the view and noise from the construction
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All aspecst of my stay were perfect. Thanks
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were very comfy and rooms in general were great
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Benjamin Haleem Moro

Liked: Cleanliness, staff & service, property conditions & facilities
Really had a nice time. No complaints
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very knowledgeable.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Håvard

Disliked: Cleanliness
Helt ok
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Job

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Providing kettle for tea
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Malcolm

Liked: Staff & service
Appears to be set up for overnight stay.as we stayed 4 nights, not enough tea and coffeein room. Had to ask at reception every day and only given 1 nights supply. No food served although hotel has food menus everywhere. Staff helpfull ordering taxis.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

mårten

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Yasmin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The host of the hotel were really rude and you have to pay for everything.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

michele

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Jesper

Liked: Cleanliness, staff & service

Broken A/C

Overall, nice hotel, but A/C did not work, so we didn't sleep much due to a very hot room
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Espen

Liked: Cleanliness
Disliked: Staff & service, room comfort
Unfrien
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Wing-Hong Stephen

Liked: Staff & service, property conditions & facilities
Shower temperature not working properly. Soap dispenser set too high.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ok
Stayed 1 night in Jun 2026
Verified

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren für 2 Nächte und es war alles ok. Das Frühstück ist auch ausreichend. Man wird satt. Parken im Parkhaus auch ok.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstücksbuffet war zwar klein, aber genug Vielfalt auch mit warmen Speisen und mehr als ausreichend. Zimmer sind sehr sauber und das Bad ist wirklich sehr gepflegt. Trotz direkter Lage an Hauptstraße war es Nachts im Zimmer ruhig. Nur die Klimaanlage kühlte nicht ausreichend. Während wir im Zimmer waren hat sie meist zwar Geräusche gemacht und damit signalisiert, dass sie an ist, jedoch kam kaum kühle Luft raus bzw. immer nur für wenige Minuten. In Hamburg war es zum Zeitpunkt unserer Anreise sehr warm und Nachts hat es kaum ausgekühlt, sodass die Klimaanlage schon sinnvoll gewesen wäre. Aber ansonsten alles sehr gut
Stayed 3 nights in May 2026
Verified

8/10 Good

Axel

Liked: Amenities, property conditions & facilities
Es waren zum Zeitpunkt der Übernachtung auf dem Innenhof bei einem Fitnessstudio Umbauarbeiten, schon sehr früh sehr laut! Konnte das Hotel nichts dafür, machte ein entspanntes Schlafen unmöglich! Schade
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Thomas Hartmut

Disliked: Cleanliness, staff & service, amenities
Zimmer wurde nach 2 Nächten trotz zweimailger Reklamation nicht vollständig gereinigt. Personal sehr unterschiedlich, entweder sehr nett und bemüht oder ignorant. Betten sehr weich. Ich kann dieses Hotel in keiner Weise empfehlen.
Stayed 4 nights in May 2026
Verified

8/10 Good

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities
Goede kamer, prima bedden, schoon, alhoewel we een koelkastje, extra aansluiting voor telefoonoplader bij bed, doos met tissues en vooral kastruimte misten we. Wel hangkast, maar geen planken of laden voor shirts, ondergoed en dergelijke. Kamer aan achterkant erg rustig, parterre kunnen ramen niet open. Kamer schoon laten maken moet je vragen. Lokatie prima. Personeel heel aardig.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Thorsten

Liked: Staff & service
Überall Flecken auf dem Teppich.Bad war ok und das Bett ging auch. Aber halt echt nicht so toll sauber.Im Hotelflur das gleiche überall Flecken Würde wir nicht noch einmal buchen
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Frühstück: Das Frühstück war wirklich klasse mit einer großen Auswahl. Da blieb kein Wunsch offen! ​Personal: Das Team war stets sehr nett und aufmerksam. ​Zimmer: Die Zimmer waren im Großen und Ganzen gut und absolut ordentlich. ​Kleiner Hinweis zur Ausstattung: Obwohl alles passte, wären ein paar zusätzliche Haken (für Jacken oder Handtücher) und ein kleiner Kühlschrank auf dem Zimmer das Tüpfelchen auf dem i gewesen. ​Fazit: Ein schöner Aufenthalt! Ich würde definitiv wiederkommen.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Edgar

Liked: Staff & service
Falta uma geladeira no quarto
Stayed 4 nights in Mar 2026