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Garner Hotel Hamburg Graf Moltke by IHG

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Hamburg

Choose dates to view prices

Photo gallery for Garner Hotel Hamburg Graf Moltke by IHG

Exterior
Standard Double Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk
Restaurant
Comfort Single Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior
Located in Hamburg City Center, Hotel Graf Moltke offers a complimentary breakfast buffet each morning. Enjoy in-room WiFi and secure luggage storage. Guests appreciate the attentive multilingual staff who enhance the stay experience.

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

Room, 1 Double Bed (Cosy)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Premium Room, Multiple Beds (Family Room)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Room, 1 Twin Bed (Cosy)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 1
  • 1 Twin Bed

Premium Room, Multiple Beds (Family Room)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed with Sofa bed (Up to 3 Adults)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium Room, Multiple Beds (Up to 3 Adults)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed (Up to 3 Adults)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed (Up to 3 Adults)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

Premium Room

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Twin Bed

Standard Room

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Twin Bed

Premium Room, Multiple Beds (Family Room)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Sofa Beds

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About the neighborhood

Located in Hamburg City Center neighborhood, Hotel Graf Moltke is connected to a shopping center. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at Hamburg Cruise Center and St. Pauli Piers. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.
Visit our Hamburg travel guideOpens in a new window
Map
Steindamm 1, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 15 min walk - 0.8 miles
  • Miniatur Wunderland - 2 min drive - 1.1 miles
  • Hamburg Cruise Center - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.5 miles
  • Reeperbahn - 4 min drive - 2.1 miles

Getting around

  • South Central U-Bahn - 2 min walk
  • Hamburg Central Station - 3 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Coffee Fellows - ‬3 min walk
  • ‪Kentucky Fried Chicken - ‬2 min walk
  • ‪Schifferbörse Restaurant - ‬2 min walk
  • ‪Nagel - ‬1 min walk

About this property

Garner Hotel Hamburg Graf Moltke by IHG

Hotel near Miniatur Wunderland
Located close to Elbe Philharmonic Hall, Hotel Graf Moltke has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), luggage storage, and an elevator
  • Smoke-free premises, multilingual staff, and a front-desk safe
  • A 24-hour front desk, a vending machine, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 89 individually furnished rooms include amenities such as free WiFi, safes, and sound-insulated walls. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Heating, limited housekeeping, and desks

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  • Pet friendly
  • Free WiFi
  • Laundry
7.6 out of 10, Good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 10 per night)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1880
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.00 per person
  • Nearby parking fee: EUR 10 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Graf Hamburg
Graf Moltke Novum Hotel
Graf Moltke Novum Hotel Hamburg
Hamburg Graf Moltke
Moltke Hamburg
Novum Graf Moltke
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke
Novum Hotel Graf Moltke Hamburg
Novum Hotel Hamburg Graf Moltke
Graf Moltke Top Hotel
Hotel Graf Moltke Hotel
Hotel Graf Moltke Hamburg
Hotel Graf Moltke Hotel Hamburg
Novum Hotel Graf Moltke Hamburg

Frequently asked questions

Is Hotel Graf Moltke pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Graf Moltke?

Hotel Graf Moltke doesn't offer parking.

What time is check-in at Hotel Graf Moltke?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15.00 (subject to availability).

What time is check-out at Hotel Graf Moltke?

Check-out is at noon. Late check-out is available for EUR 15.00 (subject to availability).

Where is Hotel Graf Moltke located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 mi (3 km). South Central U-Bahn is only a 2-minute walk and North Central U-Bahn is 5 minutes.

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Reviews

Garner Hotel Hamburg Graf Moltke by IHG Reviews

7.4

Good

8.2

Cleanliness

7.2

Amenities

8.0

Staff & service

7.4

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 195 out of 1000 reviews
Rating 8 - Good. 472 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

10/10 Excellent

Robert Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, area was beautiful, walking distance to train, restaurants ect
Stayed 9 nights in Jan 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff.
Stayed 4 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location being only a couple of blocks from the main train station and transportation hub for Hamburg. The immediate area outside the hotel is a bit undesirable, although this is not the hotel's fault. Our room was very clean with a comfortable bed, the breakfast was nicely done with good variety and a large enough dining area. Good value!
Stayed 2 nights in May 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good.
Stayed 4 nights in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Convenient and well priced.
Stayed 4 nights in Dec 2024

6/10 Okay

Keith

Good location
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, tiny room
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a long weekend. Straightforward check in process. Rooms were clean and well maintained. Only thing that let the room down was no tea/coffee making facilities. Due to the hotels location there are quite a few street beggars around outside and it can be quite noisy but this didn’t affect our sleep or stay in the hotel. Breakfast was good with plenty of choice to eat and drink.
Stayed 3 nights in Mar 2025

6/10 Okay

Eileen

Liked: Cleanliness, staff & service, room comfort

Excellent location and value for the price.

Excellent location for transport links but yes, quite a run down area. However, no different from eg London station areas and we felt completely safe. Reception helpful and cheerful. Room was quite large and clean. Breakfast good. Overall a very cheap hotel for a central Hamburg visit and we felt we easily got value for the price we paid.
Stayed 2 nights in Jan 2025

4/10 Poor

Éric

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is terrible. Really old hotel.
Stayed 2 nights in Sep 2024

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities

Too much noise

The building overall is tired. Breakfast is mediocre at best. Worst part is the noise from outside where non-desirables seem to congregate on a daily basis. Associated anti social behaviour included having to oush past drunks sitting on the entrance steps and bottles being thrown early in the morning. Shouting in the early hours and Palastine protests outside during the day. Only benefit is how close the train station is. Stay closer to St Pauli next time. The metro system is fab and will get you anywhere
Stayed 3 nights in Jul 2025

8/10 Good

Pontus

Liked: Cleanliness, staff & service, room comfort

Nice classic hotel

The hotel is operated by Novum who buys old properties in good locations, or what once were good locations in the past. Around the hotel heroin users are shooting up in broad daylight. If you don't mind about this, the hotel offers perfect location opposite to Hbf and shopping, for an excellent price-quality ratio. Very friendly staff, room was fresh and clean, lobby a bit dated, breakfast basic but fully sufficient.
Stayed 2 nights in Sep 2024

8/10 Good

Berkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe location

The cleanliness, rooms, service and breakfast of the hotel were really good. However, the location of the hotel is not safe at all, there is a lot of noise outside and you do not feel safe when you go outside. I don't think there are actions that the hotel can do in this regard.
Stayed 3 nights in Dec 2024

4/10 Poor

Mads

Unsafe
Stayed 2 nights in Apr 2025

2/10 Terrible

Dony

Disliked: Amenities, property conditions & facilities
They are renovating the place. Would be nice if they warned us beforehand about that. Now we were awoken by the sound of drills in the early morning. Because of the renovations breakfast was in another hotel at 5 minutes walk. Not cool when its raining. Rooms are very warm and no cooling options except for opening the windows, which brings the arrival of streetnoise. Mind you, that noise is always present. Location sounds good close to the station, but its also the place to be if you are homeless. Reception has a dayjob keeping them away from the doors. So no, no recommendation from us
Stayed 1 night in Jul 2025

2/10 Terrible

Delphine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The breakfast was bad. The location of the hotel is so bad . Surrounded by junkies. There was no warm food for the breakfast, no scrambled eggs no pancakes or waffles for kids. Damn I do not like it there at all
Stayed 2 nights in Dec 2024

4/10 Poor

Jose

Disliked: Staff & service
No
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Very poor quality hotel

Hotel decor is old and tired. Breakfast is cereal and bread/ toast only, nothing cooked. Had to contend with groups of people in the street all night shouting and arguing. There is a casino beneath the hotel and a booth/shop right next to it that is a focal point for loiterers. I could hear the person in the next room unzipping their bag and later snoring. Overall: avoid
Stayed 2 nights in Jan 2025

6/10 Okay

Lynda

Liked: Cleanliness, staff & service
This hotel is a good hotel as far as cleanliness, good condition and very welcoming staff. No air conditioning so i would not recommend staying here in the summer. We stayed in October and had to open window but still warm in the room. Excellent breakfast and great service. Within 20 min walking distance of Alstadt, shopping and other landmarks. HOWEVER!! A high number of homeless itinerants hanging around just outside hotel and surrounding area 24 hours per day, noisy at all hours of the night and fights breaking out. Police there often. I usually leave in early morning without my husband to go out for a walk or to get get coffee when we travel but i felt very unsafe here and did not leave hotel without him.
Stayed 5 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Sehr gute Anbindung an alle Verkehrsmitteln
Stayed 3 nights in Sep 2025

6/10 Okay

N

Liked: Staff & service
Disliked: Property conditions & facilities
改装中でペンキ塗りだった。道路からフロント位置まで階段、スーツケースを持っての階段は辛い。
Stayed 2 nights in Sep 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Urlaub

Wir waren dieses Mal nur für eine Nacht dort,da wir im Anschluß in den Urlaub geflogen sind. Aber wir kommen immer wieder ins Hotel auch für längere Tage. Uns gefällt es sehr gut 👍
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Lage sehr zentral, gute Anbindung an alle ÖVIS. Freundliches Personal. Zimmer etwas veraltet , aber zweckmäßig
Stayed 2 nights in Jul 2025

6/10 Okay

Matthias

Disliked: Amenities, property conditions & facilities
Kein modernes Haus mit komischen Leuten vor dem Haus
Stayed 3 nights in Jun 2025

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