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Hotel Graf Moltke

Pet-friendly hotel with free breakfast connected to the convention center in Hamburg

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Photo gallery for Hotel Graf Moltke

Exterior
Front of property
Exterior
Reception
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Comfort Single Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Single Room, 1 Twin Bed

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Double Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Triple Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Triple Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Basic Single Room, 1 Queen Bed

Basic Single Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Basic Single Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Double Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Economy Single Room, 1 Twin Bed

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Single Room, 1 Twin Bed

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Family Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Sofa Bed OR 3 Twin Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Steindamm 1, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 15 min walk - 0.8 miles
  • Miniatur Wunderland - 2 min drive - 1.1 miles
  • Hamburg Cruise Center - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.5 miles
  • Reeperbahn - 4 min drive - 2.1 miles

Getting around

  • South Central U-Bahn - 2 min walk
  • Hamburg Central Station - 3 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬4 min walk
  • ‪Dean & David - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Schweinske Hamburger Hauptbahnhof - ‬4 min walk
  • ‪Small Talk - ‬3 min walk

About this property

Hotel Graf Moltke

Hotel near Miniatur Wunderland
Hotel Graf Moltke provides a free breakfast buffet and more. Guests can connect to free in-room WiFi.
Other perks include:
  • A 24-hour front desk, smoke-free premises, and multilingual staff
  • An elevator, a front-desk safe, and a vending machine
  • Luggage storage and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 89 individually furnished rooms include amenities such as free WiFi, safes, and sound-insulated walls. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Heating, limited housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 10 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1880
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 10 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Graf Hamburg
Graf Moltke Novum Hotel
Graf Moltke Novum Hotel Hamburg
Hamburg Graf Moltke
Moltke Hamburg
Novum Graf Moltke
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke
Novum Hotel Graf Moltke Hamburg
Novum Hotel Hamburg Graf Moltke
Graf Moltke Top Hotel
Hotel Graf Moltke Hotel
Hotel Graf Moltke Hamburg
Hotel Graf Moltke Hotel Hamburg
Novum Hotel Graf Moltke Hamburg

Frequently asked questions

Is Hotel Graf Moltke pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Graf Moltke?

Hotel Graf Moltke doesn't offer parking.

What time is check-in at Hotel Graf Moltke?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15.00 (subject to availability).

What time is check-out at Hotel Graf Moltke?

Check-out is at noon. Late check-out is available for EUR 15.00 (subject to availability).

Where is Hotel Graf Moltke located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Moenckebergstrasse and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 mi (3 km). South Central U-Bahn is only a 2-minute walk and North Central U-Bahn is 5 minutes.

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Hotel Graf Moltke Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 192 out of 1000 reviews
Rating 8 - Good. 478 out of 1000 reviews
Rating 6 - Okay. 212 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, area was beautiful, walking distance to train, restaurants ect
Stayed 9 nights in Jan 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff.
Stayed 4 nights in Jan 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Convenient and well priced.
Stayed 4 nights in Dec 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good.
Stayed 4 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, tiny room
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a long weekend. Straightforward check in process. Rooms were clean and well maintained. Only thing that let the room down was no tea/coffee making facilities. Due to the hotels location there are quite a few street beggars around outside and it can be quite noisy but this didn’t affect our sleep or stay in the hotel. Breakfast was good with plenty of choice to eat and drink.
Stayed 3 nights in Mar 2025

6/10 Okay

Keith

Good location
Stayed 1 night in Oct 2024

6/10 Okay

Eileen

Liked: Cleanliness, staff & service, room comfort

Excellent location and value for the price.

Excellent location for transport links but yes, quite a run down area. However, no different from eg London station areas and we felt completely safe. Reception helpful and cheerful. Room was quite large and clean. Breakfast good. Overall a very cheap hotel for a central Hamburg visit and we felt we easily got value for the price we paid.
Stayed 2 nights in Jan 2025

8/10 Good

Berkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe location

The cleanliness, rooms, service and breakfast of the hotel were really good. However, the location of the hotel is not safe at all, there is a lot of noise outside and you do not feel safe when you go outside. I don't think there are actions that the hotel can do in this regard.
Stayed 3 nights in Dec 2024

4/10 Poor

Éric

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is terrible. Really old hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Pontus

Liked: Cleanliness, staff & service, room comfort

Nice classic hotel

The hotel is operated by Novum who buys old properties in good locations, or what once were good locations in the past. Around the hotel heroin users are shooting up in broad daylight. If you don't mind about this, the hotel offers perfect location opposite to Hbf and shopping, for an excellent price-quality ratio. Very friendly staff, room was fresh and clean, lobby a bit dated, breakfast basic but fully sufficient.
Stayed 2 nights in Sep 2024

6/10 Okay

Karl

Liked: Cleanliness, staff & service, amenities
The room was quite large as was the bathroom. The wifi was lacking and for some reason the tv wasn’t working well but the staff were friendly and helpful and it was clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Delphine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The breakfast was bad. The location of the hotel is so bad . Surrounded by junkies. There was no warm food for the breakfast, no scrambled eggs no pancakes or waffles for kids. Damn I do not like it there at all
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Very poor quality hotel

Hotel decor is old and tired. Breakfast is cereal and bread/ toast only, nothing cooked. Had to contend with groups of people in the street all night shouting and arguing. There is a casino beneath the hotel and a booth/shop right next to it that is a focal point for loiterers. I could hear the person in the next room unzipping their bag and later snoring. Overall: avoid
Stayed 2 nights in Jan 2025

4/10 Poor

Jose

Disliked: Staff & service
No
Stayed 1 night in Nov 2024

6/10 Okay

Lynda

Liked: Cleanliness, staff & service
This hotel is a good hotel as far as cleanliness, good condition and very welcoming staff. No air conditioning so i would not recommend staying here in the summer. We stayed in October and had to open window but still warm in the room. Excellent breakfast and great service. Within 20 min walking distance of Alstadt, shopping and other landmarks. HOWEVER!! A high number of homeless itinerants hanging around just outside hotel and surrounding area 24 hours per day, noisy at all hours of the night and fights breaking out. Police there often. I usually leave in early morning without my husband to go out for a walk or to get get coffee when we travel but i felt very unsafe here and did not leave hotel without him.
Stayed 5 nights in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities
The property looked like it was part of an old casino, but it was very clean inside. The staff were mostly helpful, the biggest issue for us and I think for the staff too was that the elevator was out of service. They helped us carry our heavy luggage up the stairs. The front desk clerk said the elevator would be fixed on the second day of our stay, but it was not. Maybe they were having difficulty getting service. The room was a good deal especially with breakfast included and the breakfast options were good. The location near the train station was very convenient for us, but it turned out to be a rough and dirty neighborhood. Many people sleeping on the street, one mentally ill woman was yelling at passers-by when we arrived, and people were shouting outside all night. I felt like the staff were doing their best to make it a decent stay, though.
Stayed 2 nights in Aug 2024

8/10 Good

Rhianne

Liked: Cleanliness, property conditions & facilities
Het personeel van de accommodatie zijn mega vriendelijk en behulpzaam. De buurt waar het hotel zich bevind is niet de meest sjofele omgeving. Veel zwervers (junkies?) Voor de deur. Ook is er een club om de hoek waardoor je, als je aan die zijde een kamer hebt je de gasten hoort (bijna de hele nacht, ook met ramen dicht). De club is gesloten op zondag en maandag. Ontbijt is oke, slaapkamers zijn ruim en schoon. Het gebouw zelf is ook prachtig.
Stayed 4 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel.liegt optimal in Bahnhofsnähe. Das Zimmer 323 war sauber, ordentlich und ruhig. Die junge Frau an der Reteption kannte sich anscheinend noch nicht ganz aus und hatte Probleme bei der Abrechnung, trotzdem sehr freundlich! Frühstück sehr gut und reichhaltig! Personal absolut top. Die Umgebung ist im dunklen als Frau etwas unheimlich.
Stayed 2 nights in May 2025

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Ausgangspunkt Hauptbahnhof ist super, allerdings die Umgebung des Hauptbahnhofes schrecklich und laut. Das Frühstück im Hotel lässt sehr zu wünschen übrig und das Hotel an sich sehr in die Jahre gekommen.
Stayed 2 nights in Apr 2025

8/10 Good

Helmut

Liked: Amenities
Gut
Stayed 3 nights in Apr 2025

8/10 Good

Thorsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wird mit Drogen gedealt vorm Hotel. Und nachts geht man nur mit einem unguten Gefühl raus. Am besten raus der der U-Bahn und schnell rein ins Hotel.
Stayed 4 nights in Apr 2025

6/10 Okay

Stefanie

Liked: Cleanliness
Disliked: Amenities
Bad winzig, Wasser zwischen eiskalt und kochend heiß wechselnd, TV funktioniert nur temporär, kein Kühlschrank/Minibar, Dafür sehr zentral und super freundliches Personal
Stayed 4 nights in Apr 2025

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rund um die Unterkunft zwieträchtige Personen.
Stayed 3 nights in Mar 2025

6/10 Okay

Gisbert

Liked: Staff & service
Die Belagerungen vor dem Hotel waren unangenehm.
Stayed 4 nights in Mar 2025