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Novum Hotel Alster

Pet-friendly hotel connected to the convention center in Hamburg City Center with free breakfast

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June 2024

Novum Hotel Alster

Photo gallery for Novum Hotel Alster

Exterior
Exterior detail
Quadruple Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk
Free daily buffet breakfast
Reception

Overview of Novum Hotel Alster

Reviews
7.6

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
St. Georg Straße 10, Hamburg, HH, 20099
  • Popular LocationHamburg City Hall16 min walk
  • Popular LocationMiniatur Wunderland4 min drive
  • Popular LocationElbe Philharmonic Hall4 min drive
  • AirportHamburg (HAM)14 min drive

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Double Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Double Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Single Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Single Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Triple Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Family Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Quadruple Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room (Queensize)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Single Room (Queensize)

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Queensize)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Double Room (Queensize)

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
Novum Hotel Graf Moltke Hamburg
Breakfast included
Pet friendly
Free WiFi
24/7 front desk
7.6 out of 10, Good, (1000)
The price is $106
per night
$128 total
includes taxes & fees
May 2 - May 3
Novum Hotel Graf Moltke Hamburg

About the neighborhood

Hamburg

Located in Hamburg City Center neighborhood, Novum Hotel Alster is connected to a shopping center. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Moenckebergstrasse - 9 min walk
  • Hamburg City Hall - 16 min walk
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 4 min drive
  • Hamburg Cruise Center - 5 min drive

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • North Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 14 min drive

Restaurants

  • Mutterland - 3 min walk
  • Hansebäcker Junge - 3 min walk
  • Atlantic Bar - 2 min walk
  • Dat Backhus - 4 min walk
  • Restaurant Herr He - 3 min walk

About this property

Novum Hotel Alster

Hotel located in Hamburg City Center
Close to Hamburg City Hall, Novum Hotel Alster provides amenities like a free breakfast buffet. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Luggage storage, an elevator, and a 24-hour front desk
  • Smoke-free premises, a front-desk safe, and a vending machine
  • Multilingual staff
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi, safes, and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Novum Alster
Novum Alster Hamburg
Novum Hotel Alster
Novum Hotel Alster Hamburg
Aachener Hof Hamburg
Novum Hotel Alster Hotel
Novum Hotel Alster Hamburg
Novum Hotel Alster Hotel Hamburg

Frequently asked questions

Is Novum Hotel Alster pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at Novum Hotel Alster?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15.00 (subject to availability).

What time is check-out at Novum Hotel Alster?

Check-out is at noon. Late check-out is available for EUR 15.00 (subject to availability).

Where is Novum Hotel Alster located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Hamburger Kunsthalle and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 mi (3 km). North Central U-Bahn is 7 minutes by foot and South Central U-Bahn is 7 minutes.

Novum Hotel Alster Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 179 out of 1000 reviews" "
Rating 8 - Good. 513 out of 1000 reviews" "
Rating 6 - Okay. 228 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Traveled with family
Disliked: Amenities
We came in from a long flight and journey; approximately two days,anrrived ant 10.40 pm, only to be greeted with, we have no reservation for you. Showed the booking, then to be told there are no more rooms, but you can walk two minutes to another partner hotel. Said to the clerk, that we just paid a taxi to arrive here, coupled with the fact that it was raining and it was our first time in Germany. He made a call and said a taxi would come soon, just wait outside to flag the taxi. Taxi arrives, but refuses to take all three of us, with our three pieces of luggage. Said one of you would have to walk; with luggage;only two minutes away and proceeded to give directions. No choice at this stage but comply as all you want to do at this stage is get to your destination. Upon arrival at the other hotel, issue again with the taxi driver about payment, which had to be settled by the hotel. Not a very warm welcome to Germany. Must say though that the clerk at the partner hotel was satisfactory. Gave the basic information about room number and breakfast. NOT ONCE DID ANY MEMBER OF HOTEL STAFF OFFER ANY TYPE OF APOLOGY Actually don’t see why I have to pay for this type of service.
Stayed 1 night in Nov 2023

8/10 Good

Agripina

Stayed 12 nights in Oct 2023

8/10 Good

Katrina

Liked: Cleanliness, staff & service
I had a pretty good stay. The hotel is certainly dated - the carpet, foundation, walls and doors are old. It is quite clean despite how it looks. Bed was reasonably comfortable. Close to main train station, can be noisy at night.
Stayed 2 nights in Sep 2023

6/10 Okay

Cem

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Augustin

Liked: Staff & service
Although close to the station and in walking distance from all must see places, there are some downsides. The room doors are paper thin and so the noise from the corridors is quite loud especially as lots of guests wake up and leave early.( no need for alarm clock) The breakfast room is quite small, so a bit hard to secure a seat especially if you travel alone as by the time you get a coffee someone else might have taken your chair. The food options are minimal, but enough to get you going in the morning. They could invest in a coffee machine as the filter one is way too weak.
Stayed 4 nights in Aug 2023

6/10 Okay

Venny

Liked: Cleanliness
Stayed 1 night in Jul 2023

6/10 Okay

Mrs I

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

8/10 Good

Aune

Stayed 2 nights in Apr 2023

10/10 Excellent

Chin-Hock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated from old building has charm. Family room for 5 was big & very comfortable. Includes elevator. Breakfast was quite good overall. Breads were wonderful. Scrambled eggs was done well. Other choices of meats, fruit mix, cereals and hard boiled eggs. If you opt not to have rooms cleaned, they give you vouchers for beverage.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Pleasant stay. I was in a top level room. It was dark and had awkward low sloped ceilings. Clean, serviceable, but not extraordinary. Convenient location near the main train station.
Stayed 2 nights in Dec 2022