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Hotel Alster

Pet-friendly hotel with free breakfast connected to the convention center in Hamburg

Choose dates to view prices

Photo gallery for Hotel Alster

Free daily buffet breakfast
Comfort Single Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior detail
Reception
Comfort Double Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk
Located in Hamburg City Center, Hotel Alster welcomes travelers with a complimentary breakfast buffet. Guests connect via in-room WiFi, take advantage of the vending machine, or explore nearby Hamburg City Hall. Previous visitors consistently praise the staff's helpfulness.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Single Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Double Room

7.6 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room (Queensize)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Single Room (Queensize)

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Queensize)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Double Room (Queensize)

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Single Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Double Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Triple Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Quadruple Room

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Family Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

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About the neighborhood

Map
St. Georg Straße 10, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 14 min walk - 0.8 miles
  • Miniatur Wunderland - 3 min drive - 1.3 miles
  • Hamburg Cruise Center - 3 min drive - 1.4 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.7 miles
  • Reeperbahn - 4 min drive - 1.9 miles

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • North Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 14 min drive

Restaurants

  • ‪MUTTERLAND Stammhaus - ‬3 min walk
  • ‪M&V Bar - ‬4 min walk
  • ‪Atlantic Bar - ‬3 min walk
  • ‪St. Georg Steakhouse - ‬3 min walk
  • ‪Max & Consorten - ‬2 min walk

About this property

Hotel Alster

Hotel near Miniatur Wunderland
Hotel Alster provides a free breakfast buffet and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Smoke-free premises, multilingual staff, and a vending machine
  • Luggage storage
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi, safes, and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Similar properties

Land view from property

ibis Hamburg Alster Centrum

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  • Free WiFi
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very Good, 851 reviews
ibis Hamburg Alster Centrum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novum Alster
Novum Alster Hamburg
Novum Hotel Alster
Novum Hotel Alster Hamburg
Aachener Hof Hamburg
Hotel Alster Hotel
Novum Hotel Alster
Hotel Alster Hamburg
Hotel Alster Hotel Hamburg

Frequently asked questions

Is Hotel Alster pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hotel Alster?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15.00 (subject to availability).

What time is check-out at Hotel Alster?

Check-out is at noon. Late check-out is available for EUR 15.00 (subject to availability).

Where is Hotel Alster located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Hamburger Kunsthalle and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 mi (3 km). North Central U-Bahn is 7 minutes by foot and South Central U-Bahn is 7 minutes.

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Hotel Alster Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 176 out of 1000 reviews
Rating 8 - Good. 515 out of 1000 reviews
Rating 6 - Okay. 226 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the main city and Alster lake, it was easy to walk for all amenities and places to visit. Staff were generally friendly and helpful.
Stayed 7 nights in Aug 2022

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the centralstation, good restaurants nearby. Ok breakfast.
Stayed 1 night in Jun 2022

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget friendly and centrally situated.

Central but quiet area. Close to Hauptbahnhof and a variety of public transport. Many budget food options and close to the water. Budget friendly and basic hotel, breakfast included. Polite and easy communication with staff.
Stayed 2 nights in Dec 2022

8/10 Good

Guido

Liked: Cleanliness, staff & service
Top Lage 2min Zur U-Bahn
Stayed 3 nights in Aug 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Pleasant stay. I was in a top level room. It was dark and had awkward low sloped ceilings. Clean, serviceable, but not extraordinary. Convenient location near the main train station.
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness

Overall a nice stay

The hotel was overall a pleasant experience. It is within 5mins walking distance to the train station but we weren’t aware of any train noise. It was a surprisingly busy street even though it seemed like a small side street. It is just around the corner from the lake and park which has paths to walk and the option to hire boats. The breakfast area was clean and the staff there attentive and friendly. Good selection of bread cheese and meats as well as cereals. Breakfast was on from 6.30 - 11 at the wkend which meant we had time to do the local parkrun and return in time for food! The bedroom was small but the ceiling was high and the window opened wide so even in the heat we could cool the room. Room was clean but could do with an update especially the carpet.
Stayed 3 nights in Jul 2022

8/10 Good

Evelyn

Liked: Cleanliness, property conditions & facilities, room comfort

Would recommend !

Very comfortable room even if small. Front desk not very friendly but it didn't really matter. Very well located as very walkable and very close to main train station.
Stayed 2 nights in Sep 2024

8/10 Good

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage
Stayed 3 nights in Sep 2024

10/10 Excellent

klaus

Liked: Staff & service
Super god beliggenhed og fint morgenmad til prisen, sover gerne der igen
Stayed 1 night in Sep 2024

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gute Lage, freundlich, gutes Frühstück

Ich war angenehm überrascht. Das Zimmer war zwar klein, aber hatte einen Schrank und bequemes Bett und sah relativ neu renoviert aus. Unser Zimmer lag zum Innenhof und war ruhig. Wir haben uns wohl gefühlt und das Frühstück genossen. Es war besser, als ich für den von uns bezahltem Preis erwartet häte, zumal unserre Tochter um die Ecke in einem anderen Hotel nicht so gut untergebracht war.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a nightmare. Unpleasant staff and very small rooms without air condition. The worst was that we noticed bed bugs in our room, that caused a lot of work and time with sanitation etc. The hotel Did not answer our request for compensation. DO NOT STAY AT THIS HOTEL!
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Var bekvämt, rymligt rum. Tyvärr låg ovanför entrén så när man har fönstret öppet kom cigarettrök in då det var en rökruta precis utanför.
Stayed 3 nights in Aug 2024

4/10 Poor

Chi-Man E

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Überteuert, winzig und starker Geruch

Leider fing es nachts an, immer mehr nach Abwasser zu riechen, so dass ich davon wach wurde nicht einschlafen konnte. Das Zimmer war wintzig, so dass ich bereits in das Zimmer kaum hereinkam, weil ich zuerst am Bett vorbei klettern musste und dann am Schrank. Die Tür ging so eben am Bett vorbei. Für den Preis kein Verhältnis. Würde es auf keinen Fall empfehlen.
Stayed 1 night in Jul 2024

8/10 Good

Michela

La camera piccola con moquette. La colazione è sfornita di prodotti dolci.
Stayed 1 night in Aug 2024

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun, older building. Our room was tiny!
Stayed 3 nights in Jul 2024

6/10 Okay

Mitzie

Liked: Cleanliness, staff & service

Ok

Tæt på hovedbanegården. En del trafikstøj omk hotellet. Dyrt at parkere i p-hus i nærheden. Venligt og hjælpsom personale.
Stayed 4 nights in Jul 2024

6/10 Okay

Merete

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Super beliggenhet. Ellers var alt lite og enkelt. Lite rom, lite bad og lite utvalg på frokost. Betjeningen var korrekt og avmålt. Lite imøtekommende.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Helt ok hotell. Stannade en natt. Hotellet låg nära centralstationen. Frukosten passade hela familjen.
Stayed 1 night in Jul 2024

6/10 Okay

AIPING

Disliked: Cleanliness, property conditions & facilities, room comfort
部屋は狭く、シャワールームが狭すぎる。周りは中華、ベトナム料理などアジア系料理が多い、駅に近い、立地が良い点が評価したい。
Stayed 1 night in Jun 2024

10/10 Excellent

Leena

Liked: Cleanliness, property conditions & facilities, room comfort

Jättetrevlig personal och fräscht rum.

Supertrevligt hotel och personal. De lät oss förvara våra väskor både innan vi checkat in och efter att vi checkat ut. Frukostbuffén var hade inte ovanligt mycket mat men var jättebra.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities

IRONMAN lokation ok

Lå super godt ifht. IRONMAN. Morgenmaden lidt spartansk men ok. Receptionen var meget dårlig til engelsk. Der var askebæger lige uden for hovedindgangen, som gjorde man skulle igennem en ryge tåge hver gang.
Stayed 4 nights in May 2024

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive central easy walk with suitcase to Hauptbahnhof. Breakfast was good. Had person at desk all night.
Stayed 2 nights in Jun 2024

8/10 Good

Onno

Liked: Cleanliness, amenities, property conditions & facilities
Lage war top, Frühstück könnte etwas besser sein.
Stayed 3 nights in May 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, room comfort

Perfekt läge

Bra hotell på väldigt bra läge, 5 min gångväg från Hauptbahnhof, närhet till centrum och Alstersjön. Rent och fräscht, bra frukost och trevlig och serviceminded personal.
Stayed 3 nights in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Was voor herhaling vatbaar
Stayed 2 nights in Apr 2024

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