Airport Plaza Hotel Hamburg

Hotel with a full-service spa, in the vicinity of Hagenbeck Zoo

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Business Twin Room | Living area | Flat-screen TV, tablet
Breakfast, lunch and dinner served
Lobby sitting area
Terrace/patio
The Airport Plaza Hotel Hamburg offers modern comfort and attentive service. Guests can enjoy massages, coffee in the lobby, WiFi, and dry cleaning. Restaurant blue serves breakfast, and many visitors praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Spa
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

Economy Double Room

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Economy Twin Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

Premium Double Room

8.8 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Südportal 2, Norderstedt, 22848

What's nearby

  • Hagenbeck Zoo - 12 min drive - 5.1 miles
  • Volksparkstadion - 14 min drive - 8.3 miles
  • Hamburg Messe and Congress - 16 min drive - 8.4 miles
  • Miniatur Wunderland - 18 min drive - 9.5 miles
  • Reeperbahn - 18 min drive - 9.2 miles

Getting around

  • Langenhorn Markt U-Bahn - 3 min drive
  • Dakarweg Hamburg Station - 8 min drive
  • Hamburg Airport (HAM) - 4 min drive

Restaurants

  • ‪Coffee To Fly - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Jim Block - ‬4 min drive
  • ‪Dialog - ‬4 min drive

About this property

Airport Plaza Hotel Hamburg

Hotel near Hagenbeck Zoo
Located close to Volksparkstadion, Airport Plaza Hotel Hamburg provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage at Well-Fit Area, the onsite spa. The on-site restaurant, Restaurant blue, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, a reception hall, and a computer station
  • An elevator, a 24-hour front desk, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 188 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets, refrigerators, and tablet computers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Self parking on site (EUR 18 per day; includes in/out privileges)
  • Extended parking on site (EUR 99 per week)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 26 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café MOIN!
  • Restaurant blue
  • Sky Bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (4,306 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 9 floors
  • Built in 2018
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • Tablet computer

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 to 26 per person
  • Airport shuttle fee: EUR 5 per person (one-way)
  • Self parking fee: EUR 18 per day (in/out privileges)
  • Extended parking fee: EUR 99 per week
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Nordport Plaza Hamburg Airport Tribute Portfolio Hotel
Nordport Plaza Hamburg Airport Tribute Portfolio Norderstedt
Nordport Plaza Hamburg Airport Tribute Portfolio
Nordport Plaza Hamburg Tribut
Plaza Hamburg Norderstedt
Nordport Plaza Hamburg Airport
Airport Plaza Hotel Hamburg Hotel
Airport Plaza Hotel Hamburg Norderstedt
Airport Plaza Hotel Hamburg Hotel Norderstedt
Nordport Plaza Hamburg Airport A Tribute Portfolio Hotel

Frequently asked questions

Is Airport Plaza Hotel Hamburg pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Airport Plaza Hotel Hamburg?

Self parking is available for EUR 18 per day. Extended parking is available for EUR 99 per week.

What time is check-in at Airport Plaza Hotel Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Airport Plaza Hotel Hamburg?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Airport Plaza Hotel Hamburg provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 5 per person applies.

Where is Airport Plaza Hotel Hamburg located?

Situated near the airport, this spa hotel is within 9 mi (15 km) of Hagenbeck Zoo, Hamburg Messe and Congress, and Volksparkstadion. Reeperbahn and Hamburg City Hall are also within 9 mi (15 km).

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Airport Plaza Hotel Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 406 out of 658 reviews
Rating 8 - Good. 177 out of 658 reviews
Rating 6 - Okay. 46 out of 658 reviews
Rating 4 - Poor. 18 out of 658 reviews
Rating 2 - Terrible. 11 out of 658 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Great breakfast. Clean. Great amenities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprisingly upscale, delicious food and lovely rooms. I'd repeat in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close proximity to the airport, shuttle service to the airport, beautiful rooms, modern, friendly employees.
Stayed 1 night in Mar 2025

8/10 Good

GERHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent size amd clean. Roof top bar is great. Having an airport shuttle was a big plus.
Stayed 2 nights in May 2025

10/10 Excellent

Parvez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel with polite staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Serhii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay near the airport

Great service, really customer oriented. Rooms look very nice, a lot better than some famous chain hotels.
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport with shuttle bus. 9th floor Sky Bar is excellent.
Stayed 1 night in Sep 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is modern and nice. Breakfast could be better.
Stayed 1 night in Jul 2022

10/10 Excellent

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the Best

Leo the gentleman that checked me in made me feel welcome the minute I stepped up to the counter. Excellent hotel overall. I will definitely stay there again when I return to Hamburg and also recommend the hotel to friends and family
Stayed 1 night in Mar 2024

10/10 Excellent

DRAGAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is ok
Stayed 1 night in Aug 2024

2/10 Terrible

Wahidullah

Disliked: Amenities
In the first night on the stay, they have a party. We are never sleep in till in the morning.
Stayed 4 nights in Jun 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel with large clean rooms. Isolated area but offers shuttle to airport. Limited housekeeping and dining. Reception staff don’t all speak English.
Stayed 2 nights in Jun 2023

10/10 Excellent

Heikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, modern and excellent service

Excellent service, unique. We had a small issue with our room, a really small thing and nothing to complain about really. We mentioned it to reception when we were leaving and were given a free ride to the airport for any inconvenience. Never been treated so nice!
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Shortcomings in the room

Several shortcomings in room amenities compared to other hotels; no coffee or tea available, no body lotion and conditioner for use and no room service from the restaurant (however a service minded waitress was kind to bring the food over from the hotel restaurant).
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
Great staff at front desk. I dropped something on the rug in the room and had to look under the bed and it was very dirty. Also had a stain on my pillowcase.
Stayed 1 night in Sep 2022

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not get a wake up call. Other than that or stay was perfect.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Disliked: Staff & service

No room service but friendly receptionist

The rooms are cute but for premium room I expected a larger room.There was no room service.I had to change the bin myself and there was no room service to call through the phone service room.I had to go downstairs.No free water to drink and they told me difference between premium room and normal room is premium has free water/tea but no tea bags in the room nor water.They said 2 bottles of water are free.No info about car picking you up from and to airport for 5 euros.Paid for cab and found out last day there is a car to and from airport.Hotel is in a remote area with no restaurants around.Came late and there was no food to buy and no restaurants nearby.They did not change bedsheets and said room service is in a couple of days.Even the towels were not changed unless you tell them.Said there is nowhere to plug the phones in the room.Good thing is the receptionist guy is very friendly and helpful. Otherwise I never been in a hotel with no room service for that price is not worth it.
Stayed 3 nights in May 2024

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Nahe Airport, hatte nur eine sehr kurze Nacht
Stayed 1 night in Sep 2025

8/10 Good

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr netter Check-In, modernes Zimmer. Wir sind nur eine Nacht geblieben. Zimmer gut isoliert, man hört kein Flugverkehr. Leider war der Fernseher kaputt, wir konnten das Zimmer wechseln. Das war dann allerdings keins mehr mit 2 Einzel-Betten wie gebucht. Im neuen Zimmer ließ sich die Badezimmertür nicht schließen. Die Lage zum Airport ist jedenfalls ideal.
Stayed 1 night in Sep 2025

10/10 Excellent

Nash

We had a lovely stay at this hotel. First things first the staff was great! Very friendly and personable. The lobby is beautiful. The room is well equipped with all essentials. The twin beds are a bit narrow but were comfortable for us. The drive to downtown is very doable. We would not hesitate to stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sehr sauber. Und die Lage bis zum Flughafen war nicht. Auf Aufpreis gab es noch ein Shuttle Bus der direkt zum Flughafen bringt.
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel in der Nähe zum Hamburger Flughafen. Schönes Zimmer und super Frühstück. Auch das Abendessen hat sehr gut geschmeckt.
Stayed 1 night in Aug 2025

10/10 Excellent

Olayemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy with excellent customer service
Stayed 2 nights in Aug 2025