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NH Collection Hamburg City

4.5 star property
Luxury hotel with a full-service spa connected to the convention center in Hamburg

Choose dates to view prices

Photo gallery for NH Collection Hamburg City

Daily buffet breakfast for a fee
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Lobby
Travelers find comfort and city energy at NH Collection Hamburg City. Enjoy the rooftop terrace, garden retreat, and spa relaxation. Light meals at the restaurant, fitness in the gym, and attentive staff make your stay memorable.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 3 adults)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
Feldstr. 53-58, Hamburg, HH, 20357

What's nearby

  • Hamburg Messe and Congress - 9 min walk - 0.5 miles
  • Reeperbahn - 10 min walk - 0.6 miles
  • St. Pauli Piers - 17 min walk - 0.9 miles
  • Miniatur Wunderland - 3 min drive - 1.2 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.4 miles

Getting around

  • Messehallen U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 15 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪September - ‬1 min walk
  • ‪Cafe by Dokuwa - ‬3 min walk
  • ‪Dulf’s Burger - ‬2 min walk
  • ‪Gretchens Villa - ‬4 min walk
  • ‪Minus Gelato Bar - ‬3 min walk

About this property

NH Collection Hamburg City

Luxury hotel near Reeperbahn
Near St. Pauli Piers, NH Collection Hamburg City provides a rooftop terrace, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site restaurant offers light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and luggage storage
  • Multilingual staff, a TV in the lobby, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 129 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • HDTVs with premium channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

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  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,228 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 21 to 23 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 to 23 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hamburg NH
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
Nh Hotels Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City
Nh Hamburg-City Hotel Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City Hamburg
NH Collection Hamburg City Hotel Hamburg

Frequently asked questions

Is NH Collection Hamburg City pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking at NH Collection Hamburg City?

Self parking is available for EUR 21 per day.

What time is check-in at NH Collection Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at NH Collection Hamburg City?

Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).

Where is NH Collection Hamburg City located?

Located in Hamburg-Mitte, this luxury hotel is within a 15-minute walk of Hamburger Dom, Hamburg Messe and Congress, and Reeperbahn. St. Pauli Piers and Hamburg City Hall are also within 1 mi (2 km). Messehallen U-Bahn and Feldstrasse U-Bahn are within a 5-minute walk.

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NH Collection Hamburg City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 3 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dieter

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel!

NH rarely disappoints! Great hotel. One remark: parking is expensive and the price was not communicated before. Rooms are amazing! Especially the superior room! Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Hungyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Nice room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location from which to explore the city. Close to the underground and being right opposite the winter fair when we stayed was an added bonus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Xincan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel inside is nice and staffs are friendly. Parking on site is safe and cost 20 euro per day. The
Stayed 2 nights in Mar 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Izak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Big room nearby U and bus station
Stayed 2 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff! Breakfast was great as well. Famous places are near and walkable. Street is safe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Staff excellent and friendly. Nothing was a problem. Breakfast timings were brilliant, never felt rushed. Food options at breakfast were good. Perfect place for both business and pleasure
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here for the Hamburg Marathon. The hotel is a short walk from the start / finish area, close to public transport, and many good restaurants nearby. The staff were friendly and helpful. The room was immaculately cleaned daily, and our room was very quiet and comfortable. We look forward to staying with you again soon.
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Nice location. Clean and tidy. Comfy beds. Friendly staff.
Stayed 1 night in Nov 2023

6/10 Okay

Neil

Liked: Cleanliness
Smallish room with 2 twin beds -- on wheels -- pushed together on wooden floors. Minibar/water was not restocked. Television was not "smart" and only broadcast German stations. Area is very gritty -- not unsafe -- just somewhat "alternative."
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay, would give it a 10/10 if not for the housekeeping knocking on your door super early even with a door hanger saying you don’t need housekeeping
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good choice

Everything is good in this hotel EXCEPT the lady the reception, who doesn't know enough info/skill. For this readon, our check in took around 15 minutes!!
Stayed 2 nights in Aug 2022

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so clean and all staff were friendly and helpful. The breakfast was absolutely delicious!
Stayed 2 nights in Oct 2025

10/10 Excellent

Volker

Liked: Cleanliness, staff & service
Frühstück war exzellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing very large suite, very comfortable Very helpful and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Bärbel

Liked: Staff & service, property conditions & facilities
Sehr höfliches Personal und immer wenn nötig, dem Gast zu getan und hilfsbereit. Die Dusche lief immer über (wahrscheinlich Sieb verstopft), dass war nicht so toll….aber sonst immer wieder Top das Hotel. Wir buchen es immer wenn wir in Hamburg sind. Unser Hund wurde auch sehr fürstlich mit Hundekorb, Futter, Leckerli und Kotbeutel wirklich fürstlich empfangen…das hat man kaum in Hotels. Deswegen kommen wir auch immer wieder.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber, zentral gelegen, freundliches Personal, lecker Frühstück.
Stayed 3 nights in Aug 2025

8/10 Good

thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
God beliggenhed og virkelig fine forhold på hotel! Stort og lækkert værelse. Desværre ikke særligt imødekommende personale. Men værelse, kapacitet og beliggenhed gør forskel.
Stayed 4 nights in Aug 2025

4/10 Poor

Ibrahim

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Zusatzgebühren für Babybett erforderlich obwohl nicht gewünscht/benötigt. Klima/Heizung liefert nur kalte Luft. Bei 15 grad nachts ist das nicht akzeptabel. Beim Checkout teilte man mit, dass dies so eingestellt wurde, da es Sommerzeit ist.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Bar, sehr ordentliche und saubere Zimmer. Mit Kind perfekt - unsere Tochter hatte ein großes einzelbett mit Matratze, dass aus einem Sofa gebaut wurde. Zwischen ihr und uns war eine Tür, sodass alle ungestört schlafen konnten
Stayed 3 nights in Aug 2025

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super godt hotel

God beliggenhed, og rigtig dejlig tagterrasse i spa-området med udsigt direkte til bunkeren. Store og indbydende værelser.Vi kommer gerne igen! Tip: Vil man have en rigtig god steak, så vil jeg anbefale et besøg på Schlagterbörse i Kampstraße nær hotellet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med stora rum (vi hade ett familjerum för 3 personer) som ligger super bra nära St Pauli.
Stayed 1 night in Jul 2025

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