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NH Collection Hamburg City

4.5 star property
Luxury hotel with a full-service spa connected to the convention center in Hamburg

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Photo gallery for NH Collection Hamburg City

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
Feldstr. 53-58, Hamburg, HH, 20357

What's nearby

  • Hamburg Messe and Congress - 9 min walk - 0.5 miles
  • Reeperbahn - 10 min walk - 0.6 miles
  • St. Pauli Piers - 17 min walk - 0.9 miles
  • Miniatur Wunderland - 3 min drive - 1.2 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.4 miles

Getting around

  • Messehallen U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 15 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪September - ‬1 min walk
  • ‪Das Peace - ‬4 min walk
  • ‪Dulf’s Burger - ‬2 min walk
  • ‪Xeom - ‬5 min walk
  • ‪Marend - ‬4 min walk

About this property

NH Collection Hamburg City

Luxury hotel near Reeperbahn
Close to St. Michaelis Church and St. Pauli Piers, NH Collection Hamburg City provides a rooftop terrace, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site restaurant offers light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and multilingual staff
  • Free newspapers, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 129 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • HDTVs with premium channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hamburg NH
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
Nh Hotels Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City
Nh Hamburg-City Hotel Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City Hamburg
NH Collection Hamburg City Hotel Hamburg

Frequently asked questions

Is NH Collection Hamburg City pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per accommodation, per night. Service animals are exempt from fees.

How much is parking at NH Collection Hamburg City?

Self parking is available for EUR 21 per day.

What time is check-in at NH Collection Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at NH Collection Hamburg City?

Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).

Where is NH Collection Hamburg City located?

Located in Hamburg-Mitte, this luxury hotel is within a 15-minute walk of Hamburger Dom, Reeperbahn, and Hamburg Messe and Congress. St. Michaelis Church and St. Pauli Piers are also within 1 mi (2 km). Messehallen U-Bahn and Feldstrasse U-Bahn are within a 5-minute walk.

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NH Collection Hamburg City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

A hidden gem which is centrally located for shopping, sightseeing etc.
Stayed 3 nights in May 2025

10/10

Great stay, highly recommend!
Stayed 2 nights in Apr 2025

10/10

Modern, clean, spacious, great central location. But the best part of this hotel was the staff, very friendly, helpful and pleasant, and it was genuine. Very happy with our stay here.
Stayed 3 nights in Mar 2025

10/10

Great
Stayed 2 nights in Apr 2025

10/10

Hotel inside is nice and staffs are friendly. Parking on site is safe and cost 20 euro per day. The
Stayed 2 nights in Mar 2025

6/10

Smallish room with 2 twin beds -- on wheels -- pushed together on wooden floors. Minibar/water was not restocked. Television was not "smart" and only broadcast German stations. Area is very gritty -- not unsafe -- just somewhat "alternative."
Stayed 3 nights in May 2025

10/10

Clean & Big room nearby U and bus station
Stayed 2 nights in Jan 2025

10/10

Nice hotel in a great location from which to explore the city. Close to the underground and being right opposite the winter fair when we stayed was an added bonus.
Stayed 2 nights in Nov 2024

10/10

Very kind staff! Breakfast was great as well. Famous places are near and walkable. Street is safe.
Stayed 3 nights in Jan 2025

10/10

Excellent staff, remarkable breakfast, nice amenities
Stayed 3 nights in Jul 2024

8/10

clean room, comfy bed, well-equipped bathroom room temperature rather cold, air ventilation in the room pretty loud
Stayed 3 nights in Dec 2024

8/10

The property is near a street of diverse food options!
Stayed 1 night in Sep 2024

10/10

Room was spacious. Staff excellent and friendly. Nothing was a problem. Breakfast timings were brilliant, never felt rushed. Food options at breakfast were good. Perfect place for both business and pleasure
Stayed 4 nights in Nov 2024

10/10

It’s opposite Hamburg bunker and next to the Hamburg messe. While not near the city centre but walking and jogable distance. I enjoyed my stay.
Stayed 4 nights in Sep 2024

10/10

Nice place to stay with family
Stayed 1 night in Jul 2023

6/10

The location was good but the area was busy and noisy.
Stayed 3 nights in Sep 2024

10/10

The USP for this hotel is the room space, it is like an apartment inside with well maintained stylish furnishings. The room has great amenities and is good value for money. I make a point of staying here whenever I visit Hamburg, its that good.
Stayed 2 nights in Jun 2024

8/10

Very nice Rooms and close to the inner city
Stayed 2 nights in Oct 2023

10/10

First time in Hamburg. Loved it
Stayed 1 night in Jun 2024

10/10

Excellent hotel and service. The hotel is located in walking distance from downtown Hamburg.

10/10

We had 2 nice spacious suites for our family. They were clean and well equipped with lots of natural light. The staff were very helpful and friendly. I found the walking distance a bit far from downtown but maybe easier with the tram.
Stayed 2 nights in Jun 2024

10/10

The hotel was very comfortable, well maintained and perfect for what I wanted. It is opposite the "DOM" amusement park which was in operation when I was there. It did not disturb me at all and I guess if you like that type of thing this is a very good location to be at. The hotel provides a great breakfast but at a price - 26euro. It does not serve evening meals so you need to buy in or go out. You are well served if you choose to go out locally but Hamburg has a lot of cool places to go in the city centre. Access to the city centre is a 30 minute stroll of 6 minutes on the UBhan. I can recommend the DB app if you want easy access to tickets and directions etc. I would stay here again.
Stayed 5 nights in Nov 2024

10/10

We recently stayed here for the Hamburg Marathon. The hotel is a short walk from the start / finish area, close to public transport, and many good restaurants nearby. The staff were friendly and helpful. The room was immaculately cleaned daily, and our room was very quiet and comfortable. We look forward to staying with you again soon.
Stayed 4 nights in Apr 2024

10/10

The people who work at the desk are doing an amazing job! We will stay there again!
Stayed 3 nights in Jul 2023

10/10

Nice location. Clean and tidy. Comfy beds. Friendly staff.
Stayed 1 night in Nov 2023