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Moxy Hamburg City

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Photo gallery for Moxy Hamburg City

A modern interior with a round wooden table, a surfboard, and a hand-shaped light fixture. - Moxy Hamburg City (Hamburg)
A vibrant room with a mural, a pink surfboard, a beach-themed pillow, and a round table with flamingo figurines. - Moxy Hamburg City (Hamburg)
A modern building with a glass facade, a neon sign, and a revolving door. - Moxy Hamburg City (Hamburg)
A modern lounge area with seating, a coffee table, and a TV screen. - Moxy Hamburg City (Hamburg)
A modern interior with a long wooden table, hanging woven light fixtures, and a surfboard decoration. - Moxy Hamburg City (Hamburg)
Moxy Hamburg City provides a bar and more. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, 1 Queen Bed with Sofa bed

A modern hotel room with a sofa, a bed, a floor lamp, and a view of the outdoors through sheer curtains.

Family Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a TV mounted on the wall, a desk with a suitcase, and a window with curtains.

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(104 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed

A modern hotel room with a large bed, a sofa, a desk, and a lamp.

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with a TV mounted on a wall, a bed, a small ottoman, and a window with curtains.

Room, 2 Twin Beds

8.8 out of 10
Excellent
(23 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Hamburg-Mitte neighborhood, Moxy Hamburg City is connected to a rail/subway station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Berliner Tor Station is 4 minutes by foot and Lohmuhlenstrasse U-Bahn is 11 minutes. Visit our Hamburg travel guide
Map
ANCKELMANNSTRASSE 11, Hamburg, 20537

What's nearby

  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    5 min drive - 1.5 miles
  • A river with buildings in the background, a street lamp, and cherry blossoms in the foreground.
    Inner Alster Lake
    7 min drive - 2.1 miles
  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    7 min drive - 2.1 miles
  • Mehr!-Theater am Großmarkt
    5 min drive - 1.5 miles
  • Hamburg Wholesale Market
    5 min drive - 1.5 miles

Getting around

  • Berliner Tor Station
    4 min walk
  • Hamburg Central Station
    19 min walk
  • Hamburg Airport (HAM)
    26 min drive

Restaurants

  • Burger King
    9 min walk
  • Neshan restaurant
    5 min walk
  • Döner-time
    6 min walk
  • Yafa Restaurant
    9 min walk
  • 4Mosa
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Double-glazed windows
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Energy-saving switches used
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 9 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Moxy Hamburg City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per night.

What time is check-in at Moxy Hamburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Moxy Hamburg City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Moxy Hamburg City located?

Located in Hamburg-Mitte, this hotel is 0.7 mi (1.2 km) from Marienkrankenhaus and 2 mi (3.2 km) from Miniatur Wunderland. St. Mary's Cathedral and Markthalle Hamburg are also within 1 mi (2 km). Berliner Tor Station is only a 4-minute walk and Lohmuhlenstrasse U-Bahn is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moxy Hamburg City Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 537 out of 949 reviews
Rating 8 - Good. 313 out of 949 reviews
Rating 6 - Okay. 72 out of 949 reviews
Rating 4 - Poor. 19 out of 949 reviews
Rating 2 - Terrible. 8 out of 949 reviews

Reviews

Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice hotel. Quite room and good bed, pillows, shower, etc. The downside is that you have to travel a distance for food and it’s not so clear where to go. You will get your steps in or be hailing taxis. Given my travel plans, I was happy with the stay and proximity to the rail station.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

matt

Room was clean and check in staff very polite
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was a good size, clean and quiet. The hotel in general was clean and staff were all helpful and friendly.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Central location with clean rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ivar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, good breakfast.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Asli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for a short stay. 30 minutes walk to the center. U & S Bahn stations are 7-8 minutes walk. Staff are welcoming & understanding. We’re satisfied with what we get.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

NICOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and a quick train ride into the centre of town
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Very fun hotel with a cool vibe. Welcome cocktails and free breakfast were excellent.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rhe cleanliness was top!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Service, nice room
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Meriel

Liked: Cleanliness, property conditions & facilities
Easy to find, well located. Really well laid out room. Everything we needed even a popcorn machine that we were very excited about! The staff were very friendly, helpful and professional. We will definitely look for more Moxy hotels!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. The breakfast has a nice choice of options.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed stopping here

Lovely family break. Easy to get into the city centre from local station. Room was great for 2 adults and one child.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stay, central Hamburg

Great hotel, simple but clean and modern. Comfortable, short walk to S bahn and 2 stops to middle of the city. Staff were excellent.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service- fine hotel for short overnight stay

Nice hotel with great service at check-in. Came late with 4 kids. Friendly and smiley personel who understood the urgency of a smooth process!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drink was a great touch. Breakfast was good and the bar area nice. Room was a good size with nice toiletries. 1 train ride to central. Area not great for much though.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with good price

Hotel had good service, was very clean, and presented a great price. The location was good but not great. I would stay here again if the price was right. Personally, I really like this brand and I like the style. It’s a comfortable place. It is very convenient to the train and it is near the central station.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and easy access to the city

Cool hotel with friendly staff and nice rooms, just a bit small. Easy access to the city with train and subway. We found the breakfast too expensive and did not eat at the hotel. A pity that the small outdoor areas were smoking areas and there were not really any places nearby to sit outside in the evening.
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel itself was ok. Room was clean and had a comfortable stay. Where the hotel is located is where it fails me. Its sorrounded by road constructions. There was also an event in the lobby upon check in, music was loud and could barely hear what the staff was saying. Not really the ideal first impression.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Gunther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay. The rooms and property are well maintained, and staff is very helpful. Not too far from the train and downtown is very accessible from here. There's a large supermarket down the road and a few restaurants for dining options. The only inconvenience we had was there is construction everywhere around the city and it was dusty. Also, lots of pedestrian and traffic rerouting. Hotel has a gym which was great for people who like to work out. Overall, it was decent and it has a pretty interesting decor and vibe.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Moxy Hotel are lovely and I had a comfortable and enjoyable stay. My room was clean and comfortable. The mattresses are quite firm. The hotel is right by a S and U Bahn station which is convenient for travelling into the centre and from the airport. When I stayed (Nov 2025) there are works being done right by the hotel, on the walk from the station. This didn’t disturb my sleep in any way, though it means you have to walk down a small, quiet, poorly lit path to get to the hotel, which can feel intimidating if arriving alone in the dark - although, there are many other hotel customers from Moxy and nearby hotels using the same route all the time so it felt safe. There aren’t a lot of food options in the area but the hotel does serve food and you are a couple S Bahn stops from the centre. Overall I really enjoyed my stay, as I do any time I’m in a Moxy Hotel, particularly the welcoming and caring approach from all hotel staff.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Aaron

Liked: Property conditions & facilities
Disliked: Staff & service
The moxy hotel hamburg appears to be a good choice for the time frame. Unfortunatly due to the short spark of enjoyable hospitality, the friendly grstures have been oposed with inconvenient commentary and insuffincies in client maintainance, uncommon for marriott bonvoy hotels, especislly while claiming "to be a different category", in american hospitality an inconvenience, decreasing expectations for the best possible stay. With warmhearted regards A. NOORZAI
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
The hotel itself is fairly new and is great - nice big beds, spacious rooms. Powerful shower. The bar area downstairs is great, they serve breakfast and food there but we didn't eat. My only issue is they advertise having air conditioning - however in reality its just an air purifier - we we told this by a staff member when we went to complain that our AC didn't seem to be working. Had I known this I wouldn't have chosen this hotel. My partner and I have. AC in our room at home, as we like the room to be cold. We struggled to sleep here, as we were too hot - even with the window open. The area was nice, close to a train station where you could go to/from the airport and anywhere else you needed.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Marc

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Bad service

The hotel itself has a good standard and a good location. Unfortunately couldn’t the staff in reception care less about the customers. When check in I told them about a feil in my room- by check out after 5 days it wast fixed. In addition we had a “lost and found case” they didn’t care about. After nagging for 3 days we got our jacket back.
Stayed 5 nights in Mar 2024