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Motel One Hamburg-Altona

Travelers find a welcoming retreat at this Hamburg hotel where the charming terrace invites relaxation and the 24-hour front desk helps plan local adventures

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Photo gallery for Motel One Hamburg-Altona

Daily buffet breakfast for a fee - Motel One Hamburg-Altona (Hamburg)
Egyptian cotton sheets, premium bedding, down comforters, desk - Motel One Hamburg-Altona (Hamburg)
Bar (on property) - Motel One Hamburg-Altona (Hamburg)
Egyptian cotton sheets, premium bedding, down comforters, desk - Motel One Hamburg-Altona (Hamburg)
Shower, rainfall showerhead, hair dryer, towels - Motel One Hamburg-Altona (Hamburg)
Located in Eimsbuettel, Motel One Hamburg - Altona offers comfort and convenience. Guests enjoy the terrace, lively bar, and in-room WiFi. Multilingual staff assist with tour planning, luggage storage, and express check-out for seamless Hamburg exploration.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Room options

View all photos for Room, 1 Queen Bed (THE ONE)

Egyptian cotton sheets, premium bedding, down comforters, desk

Room, 1 Queen Bed (THE ONE)

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed (THE ONE)

Egyptian cotton sheets, premium bedding, down comforters, desk

Room, 1 King Bed (THE ONE)

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (ONE)

Egyptian cotton sheets, premium bedding, down comforters, desk

Family Room (ONE)

  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

About the neighborhood

Located in Eimsbuettel, a neighborhood in Hamburg, Motel One Hamburg-Altona is near a metro station. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Hagenbeck Zoo and Miniatur Wunderland. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Kieler Straße 171, Hamburg, HH, 22525

What's nearby

  • Hamburg Hagenbeck zoo in autumn
    Hagenbeck Zoo
    5 min drive - 1.6 miles
  • Elite Universität Hamburg Hauptgebäude Pano entzerrt
    University of Hamburg
    6 min drive - 1.9 miles
  • Theatre Neue Flora
    20 min walk - 1.1 miles
  • Holsten Brewery
    20 min walk - 1.1 miles
  • Altonaer Volkspark
    5 min drive - 1.5 miles

Getting around

  • Tiedemannstraße Bus stop
    8 min walk
  • Lutterothstrasse U-Bahn
    13 min walk
  • Hamburg Airport (HAM)
    24 min drive

Restaurants

  • Burger King
    6 min walk
  • McDonald's
    3 min walk
  • Auster Bar
    8 min walk
  • Bier-Kate
    2 min walk
  • Cafe MAY
    6 min walk

About this property

Motel One Hamburg-Altona

Hotel near Hagenbeck Zoo
Motel One Hamburg-Altona provides amenities like a terrace and a bar. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, luggage storage, and an elevator
  • A 24-hour front desk, smoke-free premises, and multilingual staff
Room features
All 245 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and sound-insulated walls.
More amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with rainfall showers and hair dryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 to 17.90 per person
  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.90 to 17.90 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Motel One Hamburg-Altona pet-friendly?

Yes, Motel One Hamburg-Altona allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at Motel One Hamburg-Altona?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Motel One Hamburg-Altona?

Check-out is at noon.

Where is Motel One Hamburg-Altona located?

Located in Eimsbuettel, this hotel is 1.1 mi (1.8 km) from Theatre Neue Flora and within 3 mi (5 km) of Volksparkstadion and Hagenbeck Zoo. Reeperbahn and Barclays Arena are also within 3 mi (5 km). Lutterothstrasse U-Bahn is 13 minutes by foot and Osterstrasse U-Bahn is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Motel One Hamburg-Altona Reviews

8.6

Excellent

9.2

Cleanliness

7.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 202 out of 459 reviews
Rating 8 - Good. 196 out of 459 reviews
Rating 6 - Okay. 45 out of 459 reviews
Rating 4 - Poor. 8 out of 459 reviews
Rating 2 - Terrible. 8 out of 459 reviews

Reviews

Verified

10/10 Excellent

Fernando Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel and service
Stayed 1 night in Jul 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ivars A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean but sterile decor in rooms

Had to check in a few hours early.. reception staff was very friendly and helpful. helped make several prints from their printer. Rooms however, where clean and comfortable but somewhat small, austere and lacked some practical/functional features like towel bars and hooks in the bathroom.
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

MAX

Liked: Cleanliness, staff & service
Hôtel médium on confort, bathroom without enough level, small room, regarding the price could be better
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Raphael

Liked: Cleanliness, staff & service
Past
Stayed 1 night in Nov 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
our stay for one night in germany was comfortable but we were a little disappointed by the lack of drinking water and tea making facilities in the rooms.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Stephanie

Read positive reviews about the hotel however located in unsafe area of town. Used train and bus to reach hotel and didn’t feel comfortable at all. Room was very noisy as well and couldn’t sleep due to notice from adjourning room. Staff was very cold and uninviting.
Verified

8/10 Good

Stefanie Falk-Will, Jörg Horst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, Frühstück nicht genutzt, Parkhaus zu finden war etwas schwierig wegen der Baustelle.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer und Bett ausreichend groß, und bot alles was man braucht. Frühstück hatten wir nicht gebucht. Lage ist etwas abseits der Innenstadt, aber das weiß man ja vorher. 15min Fußweg zur S-Bahn waren machbar
Stayed 1 night in May 2026
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war prima und es ist klagen auf hohem Niveau, dass die Klimaanlage etwas zu warm war und es zum Frühstück keine warmen Gerichte gab. Wir kommen gerne wieder. Die Mitarbeiter und Mitarbeiterinnen waren alle sehr freundlich und hilfsbereit. Das parken in der Tiefgarage war unkompliziert.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles wunderbar, sauber, bequeme Betten, Parkplatz, freundliches Personal und Frühstück ok :)
Stayed 1 night in Mar 2026
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes Zimmer, nettes Personal, verkehrsgünstig gelegenes Hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war sehr freundlich, das Zimmer sauber und gepflegt. Für ein paar Tage vollkommen ausreichend.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Martine

Liked: Cleanliness, amenities
De kamer is klein, maar keurig en gezellig ingericht. Bij binnenkomst is er op het tv scherm een brandend haardvuur te zien.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Mohammad Momtaz

Disliked: Cleanliness, amenities, property conditions & facilities
Schlechte Rezeption-Mitarbeiter… Schlechteste Parkhaus des Hotels.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ginger

Liked: Cleanliness, amenities, property conditions & facilities
Laut an der Straße, sonst gut.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Frühstück
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Carolin

Liked: Cleanliness, property conditions & facilities
Sehr nettes Personal. Zimmer dennoch sehr klein für diesen Preis. Auch ein kleiner Kühlschrank wäre wünschenswert (gibt‘s mittlerweile fast ja in jeder anderen Hotelkette)
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles bestens
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Holger

Liked: Cleanliness, staff & service
Zu teuer für die Leistung
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tadashi Hara

Liked: Cleanliness, staff & service, amenities
Le personnel aimable, la chambre très propre et le bon petit déjeuner c’est un très bon établissement !
Stayed 12 nights in Nov 2025
Verified

8/10 Good

Priska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
posizione comoda, staff gentile, albergo e camere puliti. acqua da bere in generale sarebbe gradito. (bottiglia in stanza o da servirsi in reception)
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities
Preisleistung hat mir nicht besonders gut gefallen! Das Hotel war sehr teuer an dem Wochenende und dafür war das Zimmer klein und unspektakulär.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Elke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war super freundlich. Alles sauber und angenehm. Wir haben die Abende auf der Terasse genossen. Die Zimmer sind gewöhnungsbedürftig klein, aber am Ende hat es vollkommen ausgereicht. Insgesamt unser Urteil gut.
Stayed 3 nights in Sep 2025