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Motel One Hamburg - Alster

Eco-certified hotel with a 24-hour front desk and a bar

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Photo gallery for Motel One Hamburg - Alster

1 bedroom, Egyptian cotton sheets, premium bedding, desk
Reception
Bar (on property)
Terrace/patio
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Pet friendly

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Egyptian cotton linens
Hair dryer
  • 16.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room (queen size or king size bed and view)

Comfort Room (queen size or king size bed and view) | 1 bedroom, Egyptian cotton sheets, premium bedding, desk

Comfort Room (queen size or king size bed and view)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Egyptian cotton linens
Hair dryer
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Egyptian cotton linens
Hair dryer
  • 16.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Steindamm 102, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 3 min drive - 1.3 miles
  • Miniatur Wunderland - 4 min drive - 1.7 miles
  • Hamburg Cruise Center - 4 min drive - 1.7 miles
  • Elbe Philharmonic Hall - 5 min drive - 2.1 miles
  • Reeperbahn - 6 min drive - 2.5 miles

Getting around

  • Lohmuhlenstrasse U-Bahn - 2 min walk
  • Hamburg Central Station - 13 min walk
  • Hamburg Airport (HAM) - 22 min drive

Restaurants

  • ‪Öz Urfa Kebap Haus - ‬5 min walk
  • ‪Slut Club - ‬5 min walk
  • ‪Pars Restaurant Hamburg - ‬2 min walk
  • ‪Café Türkis - ‬3 min walk
  • ‪La Famiglia - ‬6 min walk

About this property

Motel One Hamburg - Alster

Eco-certified hotel near Miniatur Wunderland
Motel One Hamburg - Alster provides amenities like a terrace and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • An elevator and multilingual staff
Room features
All 460 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 to 17.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 16.90 to 17.90 for adults, and EUR 0 to 17.90 for children
  • Covered self parking fee: EUR 20.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motel One Hamburg-Alster
Motel One Hotel Hamburg-Alster
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Motel One Hamburg-Alster Hotel
Motel One Hamburg Alster
Motel One Hamburg Alster
One Hamburg Alster Hamburg
Motel One Hamburg - Alster Hotel
Motel One Hamburg - Alster Hamburg
Motel One Hamburg - Alster Hotel Hamburg

Frequently asked questions

Is Motel One Hamburg - Alster pet-friendly?

Yes, Motel One Hamburg - Alster allows cats and dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Motel One Hamburg - Alster?

Self parking is available for EUR 20.00 per day. Limited spots are available.

What time is check-in at Motel One Hamburg - Alster?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Motel One Hamburg - Alster?

Check-out is at noon.

Where is Motel One Hamburg - Alster located?

Located in Hamburg-Mitte, this eco-certified hotel is 0.5 mi (0.8 km) from Alster Lakes and within 3 mi (5 km) of Miniatur Wunderland and Reeperbahn. Elbe Philharmonic Hall is 2.2 mi (3.6 km) away. Lohmuhlenstrasse U-Bahn is only a 2-minute walk and Berliner Tor Station is 8 minutes.

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Motel One Hamburg - Alster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 779 reviews
Rating 8 - Good. 328 out of 779 reviews
Rating 6 - Okay. 47 out of 779 reviews
Rating 4 - Poor. 12 out of 779 reviews
Rating 2 - Terrible. 6 out of 779 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Best hotel in Hamburg
Stayed 1 night in Apr 2025

10/10

quiet and convenient
Stayed 2 nights in Jul 2022

10/10

Fidel at the desk was very helpful and atttentive..infact all staff were very accomodating and friendly..very beautiful clran modern hotel..glad i stayed here
Stayed 3 nights in Jul 2023

8/10

It was Ok, room too hot.
Stayed 1 night in Feb 2024

10/10

The hotel was fine and had parking. The neighborhood I would not visit again. I would go for Neustadt or rotherbaum next time
Stayed 2 nights in Jul 2024

10/10

Super

6/10

Very unfriendly staff! Did not at all feel welcomed:-/
Stayed 1 night in Dec 2022

6/10

I stayed one night and it was a comfortable stay. Here are the pros and cons for me: Pros: -The gentleman at reception was polite and very efficient. As the room was vacant he offered me a much earlier check in which was very useful as I had arrived early. -Hotel and the room were very clean. -It is located very close to a metro station, the area is fairly decent and not far from the city centre. It was a cold winter day. The room was quiet. Cons: There is no coffee/tea making facility in the room, which is a standard everywhere I have stayed before. I did not see any bins in the room and had to use the toilet bin for my rubbish. The room did not have a wardrobe. There was a basic rack however. I expect the above basic room facilities of a hotel in this class. Will I stay again? Only if I have to and found no better options.
Stayed 1 night in Jan 2024

10/10

Sehr schön, super nettes Personal
Stayed 5 nights in Jun 2025

8/10

Stayed 2 nights in Mar 2025

10/10

top wie immer, wird jedoch immer teurer. Schade drum!
Stayed 1 night in Feb 2025

6/10

Für 2 Nächte in Ordnung, für deutlich länger ist es mir persönlich zu klein und spartanisch eingerichtet. Personal ist Mittelmaß, sauber ist es allerdings. Leise sind die Zimmer auch. Das Frühstück ist sehr mau und dafür echt teuer. Wir empfehlen 2 Straßen weiter ein türkisches Restaurant mit täglichem günstigeren Frühstück und viel mehr Auswahl. 👍
Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Feb 2025

8/10

Stayed 1 night in Jan 2025

6/10

Das Frühstück bot eine vielfältige Auswahl, leider war der Sitzbereich jedoch oft stark überfüllt, da es zu wenige Sitzplätze für alle Gäste gab. Eine äußerst freundliche und stets gut gelaunte Dame (mein Respekt für ihren Einsatz) kümmerte sich um die Platzierung der Gäste, doch leider musste man dafür jedes Mal etwas warten. Das Ambiente beim Frühstück war daher eher hektisch und weniger entspannend. Das Servicepersonal war jedoch stets bemüht und sehr freundlich. Das Zimmer war sauber und insgesamt zufriedenstellend.
Stayed 3 nights in Dec 2024

10/10

Stayed 1 night in Dec 2024

2/10

Stayed 2 nights in Dec 2024

10/10

Hat alles wunderbar funktioniert
Stayed 2 nights in Nov 2024

10/10

Freundliches Personal, sauberes Zimmer, kostenloses WLAN, zentrale Lage, U-Bahn und Bushaltestelle in der Nähe.
Stayed 1 night in Nov 2024

10/10

Stayed 2 nights in Oct 2024

8/10

Stayed 3 nights in Oct 2024

8/10

Stayed 3 nights in Oct 2024

8/10

Stayed 1 night in Oct 2024

8/10

Iskoldt værelse uden mulighed for at regulere varmen selv. Det var styret fra reception. 20 græder er for koldt til mig og jeg er blevet sug
Stayed 2 nights in Oct 2024

6/10

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Stayed 2 nights in Sep 2024