Mercure Hotel Hamburg Mitte

4.0 star property
Hotel with a restaurant, 3-minute walk to Hamburg Messe and Congress

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Photo gallery for Mercure Hotel Hamburg Mitte

Front of property
Daily buffet breakfast (EUR 26 per person)
Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Meeting facility
Mercure Hotel Hamburg Mitte in Eimsbuettel offers a stylish base for travelers. Enjoy lunch or dinner at RELAX restaurant and happy hour at the bar. Free WiFi in all rooms and 24/7 multilingual staff, a frequently praised service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Privilege Room with King Size Bed, Courtyard Location

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Schroederstiftstr. 3, Hamburg, HH, 20146

What's nearby

  • Hamburg Messe and Congress - 4 min walk - 0.3 miles
  • Reeperbahn - 3 min drive - 1.7 miles
  • Hamburg City Hall - 4 min drive - 2.1 miles
  • Miniatur Wunderland - 5 min drive - 2.2 miles
  • Elbe Philharmonic Hall - 5 min drive - 2.2 miles

Getting around

  • Sternschanze U-Bahn - 7 min walk
  • Sternschanze Station - 10 min walk
  • Hamburg Airport (HAM) - 12 min drive

Restaurants

  • ‪Schrødingers - ‬2 min walk
  • ‪Restaurant Relax - ‬1 min walk
  • ‪CAVE Bar - ‬6 min walk
  • ‪Café Seepavillon - ‬6 min walk
  • ‪Instinct Coffee - ‬2 min walk

About this property

Mercure Hotel Hamburg Mitte

Upscale hotel near Hamburg Messe and Congress
Located close to Hamburg City Hall and Reeperbahn, Mercure Hotel Hamburg Mitte provides dry cleaning/laundry services, a bar, and conference space. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, meeting rooms, and a gift shop
  • A 24-hour front desk, a water dispenser, and bicycle parking
  • Guest reviews give top marks for the helpful staff
Room features
All 180 rooms include comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 24 per night; includes in/out privileges)
  • Covered extended parking on site (EUR 24 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RELAX

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator (33 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (39 inches high)
  • Roll-in shower (35 inches wide)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Covered extended parking fee: EUR 24 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg

Frequently asked questions

Is Mercure Hotel Hamburg Mitte pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Hamburg Mitte?

Self parking is available for EUR 24 per night. Extended parking is available for EUR 24 per night.

What time is check-in at Mercure Hotel Hamburg Mitte?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Mercure Hotel Hamburg Mitte?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Hotel Hamburg Mitte located?

Located in Eimsbuettel, this hotel is within 1 mi (2 km) of Hamburg Messe and Congress and Reeperbahn. Hamburg City Hall and St. Pauli Piers are also within 2 mi (3 km). Sternschanze U-Bahn is 7 minutes by foot and Schlump U-Bahn is 7 minutes.

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Mercure Hotel Hamburg Mitte Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 397 out of 1007 reviews
Rating 8 - Good. 498 out of 1007 reviews
Rating 6 - Okay. 86 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was super clean and welcoming. The staff is super attentive and wonderful.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice, well-structured property. The rooms were spacious and comfortable. Unfortunately, the bathroom transom required stepping over to avoid pain, and that was exceptionally frustrating.
Stayed 3 nights in Jun 2025

8/10 Good

Takunda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sss
Stayed 1 night in Jul 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel near the convention center

We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Stayed 5 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near the Hamburg Mitte!

We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.
Stayed 1 night in May 2023

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Stayed 2 nights in Dec 2023

6/10 Okay

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colazione super!
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 2 nights in Oct 2025

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal, können sich viele Hotels eine Scheibe von abschneiden. Zimmer praktisch, sauber und erfüllen ihren Zweck. Bett war bequem. Parkgarage ist tatsächlich sehr eng, aber trotzdem schön eine Parkmöglichkeit vor Ort zu haben.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check Out bis 12 Uhr sehr angenehm. Schöne Aussicht aus dem Zimmer!
Stayed 1 night in Sep 2025

8/10 Good

joe

Liked: Cleanliness, staff & service, property conditions & facilities
The bar w
Stayed 6 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
War ein sehr nettes Hotel waren sehr zufrieden.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Gute U Bahn Verbindung
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gute Lage, nettes Personal, Hotel mit Tiefgarage (etwas eng). Tlw. Gebrauchspuren an Inventar sichtbar - allerdings gut gepflegt und vollkommen i.O.
Stayed 3 nights in Aug 2025

8/10 Good

Till

Liked: Cleanliness, staff & service
Für ein Wochenende in Hamburg ausreichend,gute Anbindung an ÖPNV, Frühstück zu teuer, aber es gibt Cafes in der Nähe.
Stayed 2 nights in Aug 2025

4/10 Poor

jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities
Ingen shampoo eller sæbe,måtte selv hente i receptionen. Beskidte vægge manglende rengøring.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes sauberes Hotel, reichhaltiges Frühstück, guter Service, sehr freundliches Personal
Stayed 2 nights in Aug 2025

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel besticht durch tollen Service der MA

Hervorragender Service, sehr freundlich (insbesondere Lobby, Hotelbar, Frühstück). Zimmer sind zweckmäßig eingerichtet. I-Bahn fußläufig erreichbar. Würde ich jederzeit wieder buchen.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities
Alles prima für ein Wochenendaufenthalt.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice atmosphere in bar. Room was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Toril Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stille og rolig. Passe temperatur på rommet og god seng. God service og nydelig frokost.
Stayed 3 nights in Jun 2025

8/10 Good

Liliane

Liked: Cleanliness, property conditions & facilities
Hébergement et literie de qualité; confort et bonne utilisation de l’espace. Le parking est une option pratique mais il est difficile d’y circuler (largeur rampes). Nos chambres, très propres, sentaient cependant l’une la fumée, l’autre le renfermé à l’arrivée.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkompliziert schnell eingecheckt, freundliches Personal. Betten super. 600 m nächste U Bahn Station. Alles super!!
Stayed 3 nights in Jul 2025