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Park-Hotel Hagenbeck

4.5 star property
Colonial hotel with a fitness center and a sauna

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Photo gallery for Park-Hotel Hagenbeck

Lobby lounge
Business Double Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar
Deluxe Double Room, Balcony | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar
Lobby
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Premium Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Double Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Mobility Accessible

Deluxe Double Room, Mobility Accessible | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Double Room, Mobility Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Classic Double Room, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Hagenbeckstr. 150, Hamburg, HH, 22527

What's nearby

  • Hagenbeck Zoo - 3 min walk - 0.2 miles
  • Volksparkstadion - 4 min drive - 1.7 miles
  • Fish Market - 9 min drive - 4.1 miles
  • St. Michaelis Church - 10 min drive - 4.3 miles
  • Elbe Philharmonic Hall - 11 min drive - 4.9 miles

Getting around

  • Tiedemannstraße Bus stop - 3 min drive
  • Hagenbecks Tierpark U-Bahn - 4 min walk
  • Hamburg Airport (HAM) - 18 min drive

Restaurants

  • ‪Sportwerk - ‬6 min walk
  • ‪Innerluck - ‬6 min walk
  • ‪Döner Grillhaus - ‬16 min walk
  • ‪Schweinske - ‬20 min walk
  • ‪KeBaP Lounge - ‬4 min walk

About this property

Park-Hotel Hagenbeck

Luxury family-friendly hotel renovated in 2018 and located near Hagenbeck Zoo
Located close to Tropen-Aquarium Hagenbeck and SchwarzLICHTviertel, Park-Hotel Hagenbeck provides a free daily manager's reception, a terrace, and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant Augila, offers breakfast, brunch, lunch, dinner, and garden views. Enjoy the gym, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and bicycle parking
  • Coffee/tea in the lobby, luggage storage, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 158 rooms offer comforts such as free international calls and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Highchairs, children's dinnerware, and art supplies
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with rainfall showers and hair dryers
  • 47-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 8 per day)
  • Street parking available
  • Limo/town car service
  • Self parking on site (EUR 24 per day; includes in/out privileges)
  • Extended parking on site (EUR 140 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 28 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 38; reservation required

Restaurants on site

  • Baobab Bar & Café
  • Restaurant Augila

Things to do

  • Games
  • Gym
  • Racquetball/squash
  • Sauna
  • TV in common areas

Family friendly

  • Art supplies
  • Children's dinnerware
  • High chair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 6,200 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2009
  • Colonial architecture
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - January 2018
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Elliptical machine
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weights
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 49.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 15 for children
  • Self parking fee: EUR 24 per day (in/out privileges)
  • Extended parking fee: EUR 140 per week
  • Nearby parking fee: EUR 8 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)
  • Rollaway bed fee: EUR 49.0 per day
  • Hosted evening meal: EUR 38

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE 243316294
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Lindner Park-Hotel Hagenbeck
Lindner Park-Hotel Hagenbeck Hamburg
Lindner Park-Hotel Hagenbeck Hotel
Lindner Park-Hotel Hagenbeck Hotel Hamburg
Lindner Park Hamburg
Lindner Park Hotel Hagenbeck
Park Hotel Hagenbeck
Park-Hotel Hagenbeck Hotel
Park-Hotel Hagenbeck Hamburg
Lindner Park Hotel Hagenbeck
Lindner Hotel Hamburg Hagenbeck
Park-Hotel Hagenbeck Hotel Hamburg
Lindner Hotel Hamburg Hagenbeck part of JdV by Hyatt

Frequently asked questions

Is Park-Hotel Hagenbeck pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Park-Hotel Hagenbeck?

Self parking is available for EUR 24 per day. Extended parking is available for EUR 140 per week. Limited spots are available.

What time is check-in at Park-Hotel Hagenbeck?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Park-Hotel Hagenbeck?

Check-out is at noon. Late check-out is available for EUR 70 (subject to availability).

Where is Park-Hotel Hagenbeck located?

This family-friendly Hamburg hotel is located near the airport, within a 5-minute walk of Hagenbeck Zoo and Tropen-Aquarium Hagenbeck. SchwarzLICHTviertel and JUMP House Hamburg are also within 2 mi (3 km). Hagenbecks Tierpark U-Bahn is only a 4-minute walk and Hagendeel U-Bahn is 16 minutes.

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Park-Hotel Hagenbeck Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 976 reviews
Rating 8 - Good. 310 out of 976 reviews
Rating 6 - Okay. 65 out of 976 reviews
Rating 4 - Poor. 9 out of 976 reviews
Rating 2 - Terrible. 9 out of 976 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to jump on the train and go to the city center. Lovely breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come again.
Stayed 1 night in Sep 2024

10/10 Excellent

Stine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!

Really Nice stay! Tim ar the reception was super welcoming and very helpfull
Stayed 1 night in Jul 2024

10/10 Excellent

Bjarne Kofoed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT STAY AND VERY FRIENDLY FOR CHILDREN

excellent stay with son grandson and grandfather very child friendly and excellent understanding for children both during dining (morning and dinner) and with play area with large stuffed bears, tigers, girafs and lions. Very fine and friendly service by all staff. exceptional place when visiting Hagenbeck Tierpark - discounts and special access A really pleasant experience and stay and we will be back
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything perfect.

Conveniently located and very nice hotel. Great service and very friendly and capable staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert in Hamburg

Absolutely the most clean hotel ever.. and we go ad least +40 every year. Great parking. Front desk personnel, smiling and helpful Restaurant great
Stayed 1 night in Jul 2024

10/10 Excellent

Martijn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful. Around the corner from the Hagenbeck Zoo and the U2 U-bahn. Hotel family room was spacious, definitely coming back.
Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Staff & service, amenities, property conditions & facilities
Was closed to public transportation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome, just near the zoo (the zoo itself is pretty overpriced. Had way better experience way cheaper in central europe, especially in prague) and 3-4 minutes away from U-Bahn station. This let us be in the center in about 15-20 minutes pretty easily and there is a direct bus route to airport from the same place. The staff was friendly, decent breakfast, really spacy rooms with themed decorations on each floor, the kids really enjoyed staying there after a well-know chain stay in Bremen. We arrived about 30 minutes before check in time and were given the keys right away. Nespresso machine with free coffee was a good addition for the stay. Maybe a kettle additionally would be even better. Also the fridge was almost full with mini bar items, so we had to store our snacks outside it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place to celebrate your birthday

I celebrated my birthday with family and friends. I couldn’t have been happier with the service and attention to detail. My guests and I were just blown away
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get's its theme from the Zoo next door

1930s safari inspired throughout, I liked it, but don’t go if you don’t. That aside it has all one would expect from a Marriott Hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Joonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels I have been in in a reasonably cheap price range. Location is peaceful area outside the center with good public transportation options. Room was perfect and had nice theme, all clean and everything as should be. Reception was open 24h and the staff were super nice and helpful, immediately dealt with any requests I had. The hotel has very nice saunas on the top floor, especially the Finnish sauna which on request was heated to 90c and was as good as would expect from a big sauna in a spa like environment. They also had Biosauna and infrared sauna which I did not use. Gym on top floor was good, but was more about endurance and small/body weight trainning (View was nice with windows out from the top floor).
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Good location for work
Stayed 2 nights in Jun 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented with good restaurant facilities. Unfortunately no kettle in room.
Stayed 1 night in Jun 2025

10/10 Excellent

Anja

Das Personal war sehr freundlich. Tolles Frühstück!!!
Stayed 2 nights in May 2025

10/10 Excellent

Armin

Liked: Cleanliness, amenities, property conditions & facilities
Die Liebe zum Detail bei der Einrichtung in Abstimmung zum Thema (zB Afrika) ist nett. Das Frühstück hat eine große Auswahl und überzeugt durch seine Qualität.
Stayed 1 night in May 2025

6/10 Okay

Leon

Disliked: Cleanliness, amenities, property conditions & facilities
In die Jahre gekommen und die early check in option ist übertrieben teuer. Sauberkeit des Zimmers war solala und leider wurde der Hinweis an der Rezeption nicht ernst genommen.
Stayed 1 night in May 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nahe am Tierpark, sehr gut gelegen
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

10/10 Excellent

Nicole

Das Frühstücksbuffet ist hervorragend!
Stayed 1 night in May 2025

10/10 Excellent

Mareike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wirklich wunderschönes Hotel. Wir werden definitiv noch einmal dorthin fahren.
Stayed 2 nights in May 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles zu unserer Zufriedenheit.
Stayed 3 nights in Apr 2025

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein rundum sorglos Packet für jede Altersklasse. Ich kann es nur jeden empfehlen da mal hinzugehen.
Stayed 1 night in Apr 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöner Aufenthalt
Stayed 1 night in Apr 2025