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IntercityHotel Hamburg Hauptbahnhof

This upscale retreat blends art with urban convenience in Hamburg's center, placing travelers steps from top attractions while offering modern comforts to return to

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Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Daily buffet breakfast for a fee - IntercityHotel Hamburg Hauptbahnhof (Hamburg)
Exterior - IntercityHotel Hamburg Hauptbahnhof (Hamburg)
Restaurant - IntercityHotel Hamburg Hauptbahnhof (Hamburg)
Lobby - IntercityHotel Hamburg Hauptbahnhof (Hamburg)
Lobby - IntercityHotel Hamburg Hauptbahnhof (Hamburg)
IntercityHotel Hamburg Hauptbahnhof is centrally located, minutes from Miniatur Wunderland. Guests can enjoy the on-site art gallery, shop at the nearby mall, have drinks at the bar, and stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

View all photos for Business Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Business Room

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(95 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(15 reviews)
  • City view
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Business Room, 1 Double Bed (Plus)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A reception area with a wooden counter, a vase with yellow flowers, and artwork on the wall.

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room

A reception area with a wooden counter, a vase with yellow flowers, and artwork on the wall.

Standard Single Room

  • Sleeps 1
  • Free WiFi

About the neighborhood

Located in Hamburg City Center neighborhood, IntercityHotel Hamburg Hauptbahnhof is connected to a rail/subway station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travelers looking to shop may want to visit Reeperbahn and Fish Market. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Glockengiesserwall 14/15, Hamburg, HH, 20095

What's nearby

  • Hamburger Kunsthalle
    Hamburger Kunsthalle
    2 min walk - 0.1 miles
  • A river with buildings in the background, a street lamp, and cherry blossoms in the foreground.
    Inner Alster Lake
    3 min walk - 0.2 miles
  • BCW0JF Moenckebergstrasse shopping street in the city centre of Hamburg, Germany, Europe
    Moenckebergstrasse
    4 min walk - 0.3 miles
  • Binnenalster Hamburg
    Jungfernstieg
    7 min walk - 0.4 miles
  • Famous Hamburg town hall with dramatic clouds, Germany
    Hamburg City Hall
    9 min walk - 0.5 miles

Getting around

  • North Central U-Bahn
    3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station)
    4 min walk
  • Hamburg Airport (HAM)
    35 min drive

Restaurants

  • McDonald's
    4 min walk
  • Gosch Sylt
    4 min walk
  • Subway
    4 min walk
  • Coffee Fellows - Kaffee, Bagels, Frühstück
    4 min walk
  • Espresso House
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person

Things to do

  • Art gallery
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

We should mention

Parking height restrictions apply

Frequently asked questions

Is IntercityHotel Hamburg Hauptbahnhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at IntercityHotel Hamburg Hauptbahnhof?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at IntercityHotel Hamburg Hauptbahnhof?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is IntercityHotel Hamburg Hauptbahnhof located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Hamburger Kunsthalle and Miniatur Wunderland. Reeperbahn is 1.8 mi (2.9 km) away. North Central U-Bahn and Monckebergstrasse U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

IntercityHotel Hamburg Hauptbahnhof Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Amenities

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 410 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

Verified

6/10 Okay

Man Nei

Liked: Staff & service, amenities, property conditions & facilities
Location is excellent if you are travelling by train. It’s on the cleaner side of the train station, so feels quite safe. However, if you are spending more a couple nights in transit, then the facility and comfort of the room left a lot to be desired of. Particularly the pillows smells and the mattress is really at it’s last leg.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities
Fast and easy checking and out and a good breakfast.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, good and quiet room, helpfull staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Just a nice hotel. It is clean and nice and the bed is good..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service
Very good rooms o 8th floor with sms fantastic view Very good location got out purpose with easy access everything Clean and neat Will happily come back
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities
Clean, in good order.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ramnarain Karttikeya Jayant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super!! Check in and check out was super easy. Room was amazing! All in all had a really good stay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kåre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central hotel in Hamburg

Good value for money and very central.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ian Winther

Liked: Cleanliness, staff & service, amenities
Easy check-in procedure. Friendly and helpful staff and a very nice, clean and quiet room. Would have been nice if the room was equipped with a kettle and some instant coffee/tea for the evening, since the hotel's restaurant is only open for breakfast.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location but rooms are rather basic. Good for a short break. Would stay there again
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well connected, lots of eating options in the vicinity, and the centre is a 10 minute easy walk
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Svend-Ejner

Liked: Cleanliness
The room was very fine and clean. The view and the lokation was very good. but the room very cold. The outside temperature was very low while we stayed there. But We could’nt change the Temperature in the room. We asked the receptionist for help. Hid did something on at computer. But the roomtemperature did’nt change. So not Quite satisfied.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, easy transpiration to city sites or long distance travel. The room was comfortable
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and an OK stay

Chosen for location next to main station, the whole experience was good from start to finish. Room was spacious, WiFi was good, breakfast of a good standard. Small negatives were the weak air-con (I was glad it was not a hot night), the horrible plastic undersheets (I slept on the spare duvet), tiny bathroom and low water pressure.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paolo Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Hamburg

I like the hotel position, near Rail Station and City Center. The room was perfect, clean and cozy. Many TV channels including Italian national channels I like to watch for news and sports. The breakfast was almost perfect.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Karol jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

the hotel is placed fantastic that’s why I use it down a negative thing I have to say was that it seems like I was disturbing the receptionist when I arrived at 9 o’clock but it’s legal to have a bad day Nice breakfast And the room was clean and working, okay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and functional. Location is excellent for transport links and exploring the centre of Hamburg.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Margaret

Hotel is walking distance from the train station, and near restaurants and shopping. Staff were very friendly and helpful. Room was clean and comfortable. We were in a business room on the 8th floor with a nice view.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing + comfortable overnight stay in Hamburg

Very good location across the street from the Hauptbahnhof and close to the main shopping area. Easy access to the metro in order to visit other areas of Hamburg I.e St Pauli. The hotel is nicely decorated and well maintained. The room allocated was spacious, very clean and very comfortable. There was a fridge and a bottle of free water in the room. The breakfast provided was very good with hot and cold options available. All the staff I encountered were friendly and helpful. I would definitely consider the hotel again if I was revisiting Hamburg.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

A very central hotel close to the main railway station. A very comfortable bed, good tv and bathroom. Only thing was couldn't see how to change the room temperature.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Stefan

Liked: Staff & service

Perfect Position at the Main station

Perfect Position of the Hotel near Main Station and Shopping mile. Direct booking of the Hotel would provide Train Tickets for the whole Stay. The Room size is ok, but the Bath would Need a Bus more attention from the cleaning Team. Breakfast has a good selection of Food.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Peggy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property has a terrace on the roof that offers some very nice views of the city. For the price the condition of the hotel is not good. No free wifi and mold in the sink.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Isobel

Liked: Cleanliness, amenities, property conditions & facilities
Great for transport connections. Spacious bedroom and comfortable bed. Double glazing cuts noise effectively. Air con was set at 19. I couldn't adjust it to lower temperature despite repeated attempts. Staff were friendly and helpful. Breakfast was good with lots of choice and dining room was pleasant.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Takahiko

Liked: Cleanliness
Disliked: Property conditions & facilities
Very convenient location near Central station. Room is big enough to feel confortable. Only one thing i did not like was a big staion remained on floor carpet near desk. Looks like a stain with face cream or someting while. Other than that very good.
Stayed 6 nights in Jun 2025
Verified

4/10 Poor

Fazel Rabi

Disliked: Staff & service, amenities
Their bads were very dirty and had so much and bad bugs cleanliness is under 0 locations is good staff was good.
Stayed 1 night in Oct 2024