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IntercityHotel Hamburg Hauptbahnhof

4.0 star property
Pet-friendly hotel with a restaurant connected to the convention center in Hamburg

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Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Located in the heart of the city, InterCity Hotel offers a sleek, urban retreat.
Enjoy the city view from this outdoor terrace with tables and chairs, surrounded by a glass railing.
Enjoy a diverse selection of hot and cold dishes at our buffet.
Welcome to Intercity Hotel, where guests can check in and enjoy a comfortable seating area with a table and chairs.
Relax in a spacious room with a large bed, desk, and flat-screen TV.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(67 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Free bottled water
Minibar
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Business Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Free bottled water
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Business Room, 1 Double Bed (Plus)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Free bottled water
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Free bottled water
Minibar
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Glockengiesserwall 14/15, Hamburg, HH, 20095

What's nearby

  • Hamburg City Hall - 11 min walk - 0.6 miles
  • Miniatur Wunderland - 3 min drive - 1.3 miles
  • Hamburg Cruise Center - 3 min drive - 1.5 miles
  • Elbe Philharmonic Hall - 4 min drive - 1.7 miles
  • Reeperbahn - 4 min drive - 1.9 miles

Getting around

  • North Central U-Bahn - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Schweinske Hamburger Hauptbahnhof - ‬4 min walk
  • ‪Ahoi Steffen Henssler Hamburg - ‬4 min walk
  • ‪Gosch Sylt - ‬4 min walk
  • ‪Vapiano - ‬2 min walk

About this property

IntercityHotel Hamburg Hauptbahnhof

Upscale hotel near Miniatur Wunderland
At IntercityHotel Hamburg Hauptbahnhof, you can look forward to an art gallery on site, a shopping mall on site, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • A vending machine, a front-desk safe, and a 24-hour front desk
  • A banquet hall, an elevator, and free newspapers
  • Guest reviews say great things about the helpful staff and location
Room features
All 155 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Showers and hair dryers
  • 30-inch flat-screen TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Croatian, English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is IntercityHotel Hamburg Hauptbahnhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at IntercityHotel Hamburg Hauptbahnhof?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at IntercityHotel Hamburg Hauptbahnhof?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at IntercityHotel Hamburg Hauptbahnhof?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is IntercityHotel Hamburg Hauptbahnhof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Hamburger Kunsthalle and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 mi (3 km). North Central U-Bahn and Monckebergstrasse U-Bahn are within a 5-minute walk.

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IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 399 out of 1002 reviews
Rating 8 - Good. 400 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

Excellent location but rooms are rather basic. Good for a short break. Would stay there again
Stayed 2 nights in Feb 2025

10/10

The staff was very helpful, easy transpiration to city sites or long distance travel. The room was comfortable
Stayed 2 nights in Apr 2025

10/10

Great location, well connected, lots of eating options in the vicinity, and the centre is a 10 minute easy walk
Stayed 3 nights in Jan 2025

8/10

Decent Hotel
Stayed 3 nights in Sep 2024

8/10

Nice budget hotel near train station
Stayed 2 nights in Aug 2024

8/10

Convenient to the train station
Stayed 2 nights in Oct 2024

8/10

Very convenient location near Central station. Room is big enough to feel confortable. Only one thing i did not like was a big staion remained on floor carpet near desk. Looks like a stain with face cream or someting while. Other than that very good.
Stayed 6 nights in Jun 2025

8/10

Great for transport connections. Spacious bedroom and comfortable bed. Double glazing cuts noise effectively. Air con was set at 19. I couldn't adjust it to lower temperature despite repeated attempts. Staff were friendly and helpful. Breakfast was good with lots of choice and dining room was pleasant.
Stayed 4 nights in Jun 2025

6/10

You can see this hotel in front of you just after getting out of Central Station. Never be lost!
Stayed 1 night in Feb 2025

8/10

Perfect Position of the Hotel near Main Station and Shopping mile. Direct booking of the Hotel would provide Train Tickets for the whole Stay. The Room size is ok, but the Bath would Need a Bus more attention from the cleaning Team. Breakfast has a good selection of Food.
Stayed 2 nights in Mar 2025

10/10

Only thing I missed was a chrome cast and maybe a common area with a coffee machine!
Stayed 1 night in Feb 2025

8/10

Hotel is walking distance from the train station, and near restaurants and shopping. Staff were very friendly and helpful. Room was clean and comfortable. We were in a business room on the 8th floor with a nice view.
Stayed 1 night in Dec 2024

8/10

A very central hotel close to the main railway station. A very comfortable bed, good tv and bathroom. Only thing was couldn't see how to change the room temperature.
Stayed 1 night in Dec 2024

8/10

Location
Stayed 3 nights in Sep 2024

10/10

Very good!
Stayed 2 nights in Dec 2024

6/10

Average hotel, cleaning ok, staff not so friendly
Stayed 2 nights in Dec 2024

10/10

Staff specially receiption is greatly helpful
Stayed 1 night in Sep 2024

6/10

Made us wait to 3pm even though they clearly had rooms and lots of people checked in from 1.30pm. No tea or coffee making facilities. Good point is the location.
Stayed 2 nights in Dec 2024

6/10

Too expensive - not even coffee/tea making facilities
Stayed 2 nights in Oct 2024

4/10

Very warm room with broken AC. The worst pillows ever. Hardly slept.
Stayed 1 night in Dec 2024

8/10

HOTEL convinient to Trainstation and city, Room size good. Temperature in room was cool and not possible to adjust (even with the display in the room - system was not working) - I asked collegue and he had the same problem. Staff was nice - even got a watercooker from reception - room didn't have this -
Stayed 2 nights in Nov 2024

6/10

Der Vorteil des Hotels ist eindeutig die Lage am Hbf. Die Einrichtung ist eher karg und bietet wenig Annehmlichkeiten. Die Reinigungskräfte drängeln morgens recht deutlich, damit sie ins Zimmer können. Ein recht teures Hotel, das eigentlich nicht sonderlich viel bietet, außer eine hervorragende Lage.
Stayed 1 night in Jun 2025

10/10

Goed bed lekker ontbijt en een goede centrale ligging
Stayed 3 nights in Jun 2025

10/10

Freundliches Personal, angenehme Atmosphäre, gute Lage.
Stayed 2 nights in Jun 2025

10/10

Stayed 1 night in Jun 2025