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ibis Hamburg City

Property class: 3

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Photo gallery for ibis Hamburg City

A modern hotel with a prominent red sign, a clean urban setting, and a clear sky. - ibis Hamburg City (Hamburg)
A modern bar area with a curved counter, multiple bar stools, and a seating area with a sofa and chairs. - ibis Hamburg City (Hamburg)
A modern cafe with colorful chairs, a central bar area, and black-and-white photographs on the walls. - ibis Hamburg City (Hamburg)
A modern hotel lobby with a reception desk, seating area, and a red information kiosk. - ibis Hamburg City (Hamburg)
A hotel room with a bed, two bedside lamps, a nightstand with a phone, and a red abstract painting above the bed. - ibis Hamburg City (Hamburg)
Located close to Mehr!-Theater am Großmarkt and Moenckebergstrasse, ibis Hamburg City provides a terrace, a shopping mall on site, and a garden. The on-site restaurant offers dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a window with curtains.

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a lamp, a handbag, and a window with curtains.

Room, 2 Twin Beds

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a window with curtains.

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

A bed with white bedding, two bedside lamps, and a red textured wall behind.

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Hamburg-Mitte, a neighborhood in Hamburg, ibis Hamburg City is near a metro station. Moenckebergstrasse and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Planetarium Hamburg and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall, or consider Mehr!-Theater am Großmarkt for a night out. Visit our Hamburg travel guide
Map
Amsinckstr. 3, Hamburg, HH, 20097

What's nearby

  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    7 min walk - 0.4 miles
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    15 min walk - 0.8 miles
  • A modern building with a curved glass facade, a traditional brick tower, and a river with boats.
    Elbe Philharmonic Hall
    4 min drive - 1.3 miles
  • Markthalle Hamburg
    4 min walk - 0.3 miles
  • Mehr!-Theater am Großmarkt
    13 min walk - 0.7 miles

Getting around

  • Steinstrasse U-Bahn
    3 min walk
  • Hamburg Central Station
    7 min walk
  • Hamburg Airport (HAM)
    40 min drive

Restaurants

  • Starbucks
    8 min walk
  • dean&david
    8 min walk
  • Tunnel Döner Station 1
    7 min walk
  • Vincent Vegan
    8 min walk
  • Nagel
    7 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Shopping mall

Family friendly

  • Dining table
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Dining table
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is ibis Hamburg City pet-friendly?

Yes, ibis Hamburg City allows dogs (limit 2 total). There's a fee of EUR 16 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 19 per night.

What time is check-in at ibis Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at ibis Hamburg City?

Check-out is at noon.

Where is ibis Hamburg City located?

Located in Hamburg-Mitte, this hotel is within a 15-minute walk of Moenckebergstrasse and Mehr!-Theater am Großmarkt. Hamburg City Hall and Elbe Philharmonic Hall are also within 2 mi (3 km). Steinstrasse U-Bahn and Steinstraße Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Hamburg City Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 305 out of 1004 reviews
Rating 8 - Good. 508 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and quiet.helpful staff
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Obviously not the most spacious room but great price and breakfast was fantastic.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a great price. The staff are very helpful. The location is not ideal, but if you walk a couple of blocks you will find the main train station.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with basic but nice rooms. Breakfast was also nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small fun room with comfortable bed and good bathroom. Location close to the station makes it easy to come and go.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ceryngood place to stay. Good breakfast, nice rooms, everyone was so kind and helpfull. Also the parking in the basement was farastic.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was practical, the room was clean. My only complaint is that the room temperature is centralized and you cannot change it, and the window only opens at Kipp, so the room was warm and not possible to cool down.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Good location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good position, clean room friendly staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly staff, great breakfast, good location.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
staff were very friendly, room was great. Hotel is in a good location.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was very friendly
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff where very friendly, location just outside the city centre but easy to get U barn to anywhere around hamburg I will definitely stay there again
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for our travel plans, language was not a problem all the staff were excellent
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good property in good location
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Staff & service
Location was good, walking distance of the city centre and public transport
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
staff was rude - they charge you to hold luggage before you check in - not the nicest street a bit sketchy and the employees all smoke right outside the door - but behind the hotel is much nicer area - the room was clean i will give it that
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great!

Everything was great and exactly as advertised. Clean and comfortable!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the reception as well as at the bar. Nice room with enough space. Easy to be reached.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
We liked the location, it was walking distance to the city center and all kinds of transportation. However the rooms were very small and customer service was poor. They would direct you by hand gestures instead of saying to go right or left and for how many blocks. We had to ask random people for directions.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, location & staff, but a bit basic.

Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel worked surprisingly well thanks to the friendly reception from check-in to check-out. Helpful and polite. The stress-free and relaxed atmosphere in the lobby contributed to making the stay even more pleasant. There is also a luggage box, which is a little poorly calculated (perhaps a sign with more precise information on time and costs), but can be used advantageously if a check-out is necessary but you want to go into the nearby city again. The rooms are good, clean and big enough. The rooms in the inner courtyard are certainly the nicer and quieter rooms. Internet access is very good. As in almost every other big city, parking is very difficult and expensive. The train station and the shopping street are very close. The only thing that is very unfortunate is the nearby drug scene, which is managed by the city's politicians. which, however, does not have a very big impact on the hotel.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. We had adjoining rooms since we were travelling with kids. Good breakfast
Stayed 1 night in Jun 2026