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Hotel Terminus am Hauptbahnhof & ZOB

Property class: 2.5

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Photo gallery for Hotel Terminus am Hauptbahnhof & ZOB

A hotel room with a bed, a desk, a chair, and a nightstand with a lamp. - Hotel Terminus am Hauptbahnhof & ZOB (Hamburg)
A reception desk with a wooden finish, a globe, and a potted plant. - Hotel Terminus am Hauptbahnhof & ZOB (Hamburg)
A historic building with a prominent tower and a bridge in the foreground. - Hotel Terminus am Hauptbahnhof & ZOB (Hamburg)
A multi-story hotel building with a classic architectural style, featuring a prominent sign for Hotel Terminus. - Hotel Terminus am Hauptbahnhof & ZOB (Hamburg)
A well-organized buffet area with various food items, including fruits, bread, and beverages. - Hotel Terminus am Hauptbahnhof & ZOB (Hamburg)
Hotel Terminus am Hauptbahnhof & ZOB provides a restaurant and more. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

A small, single-bed room with a wooden headboard, a bedside table with a flower vase, and a door to the left.

Single Room

7.4 out of 10
Good
(12 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with a bed, a desk with a lamp, a TV, and a vase with flowers.

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two single beds, a small table with a plant, and a chair.

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with two beds, a desk with a lamp, a chair, and two framed pictures on the wall.

Quadruple Room

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room

A hotel room with a neatly made bed, two bedside lamps, a nightstand with a telephone, and a window with curtains.

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Shared Bathroom

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Single Room, Shared Bathroom

7.4 out of 10
Good
(16 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Room

A hotel room with two beds, a wooden headboard, a wall-mounted lamp, and a window with curtains.

Economy Room

8.0 out of 10
Very good
(8 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Hamburg City Center neighborhood, Hotel Terminus am Hauptbahnhof & ZOB is connected to a shopping center. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travelers looking to shop may want to visit Reeperbahn. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Steindamm 5, Hamburg, HH, 20099

What's nearby

  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    5 min walk - 0.3 miles
  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    6 min walk - 0.4 miles
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    15 min walk - 0.8 miles
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    15 min walk - 0.8 miles
  • Markthalle Hamburg
    6 min walk - 0.4 miles

Getting around

  • Hamburg Central Station
    2 min walk
  • South Central U-Bahn
    3 min walk
  • Hamburg Airport (HAM)
    35 min drive

Restaurants

  • Starbucks
    3 min walk
  • dean&david
    3 min walk
  • Kentucky Fried Chicken
    3 min walk
  • Small talk
    4 min walk
  • VESUVIO Hamburg
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11.90 for adults and EUR 11.90 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • Area rugs in room
  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 for adults and EUR 11.90 for children
  • Nearby parking fee: EUR 20 per night (2625 ft away)
  • In-room safe fee: EUR 3.00 per stay
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number Abedi HT GmbH C/O Hotel Terminus, Hotel Terminus am Hauptbahnhof, 0402803144, DE359784921, Steindamm 5

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Frequently asked questions

Is Hotel Terminus am Hauptbahnhof & ZOB pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Terminus am Hauptbahnhof & ZOB?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Terminus am Hauptbahnhof & ZOB?

Check-out is at 11 AM.

Where is Hotel Terminus am Hauptbahnhof & ZOB located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Schauspielhaus and Hamburg City Hall. Moenckebergstrasse and Markthalle Hamburg are also within 10 minutes. South Central U-Bahn and Hamburg Central Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Terminus am Hauptbahnhof & ZOB Reviews

7.6

Good

8.0

Cleanliness

7.0

Location

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 125 out of 641 reviews
Rating 8 - Good. 302 out of 641 reviews
Rating 6 - Okay. 158 out of 641 reviews
Rating 4 - Poor. 38 out of 641 reviews
Rating 2 - Terrible. 18 out of 641 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Great staff! The two bothers are very nice and helpful!! Breakfast was ok! The area where the hotel is located is quite sketchy.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Comfy beds, close to the main train station. Very nice staff in the reception.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staf, super service and so kindly atmosphere, well recomended!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel literally two minutes walk from the Hamburg Hbf. Perfect place for our family for an overnight stay between trains. Safe and clean. Nice staff. Lots of noice throughout the night as expected that close to the station.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit outdated and not the friendliest neighborhoods, but ber comfortabele beds and spacious room. Small but clean bathroom and good shower.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for one night on our way between other destinations. We had a room with four beds. For our limited purposes, the hotel was fine. The gentlemen at the front desk were extremely nice and helpful on check in and departure. The beds were comfortable. The bathroom was very small but clean and serviceable.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Does what it says on the tin. A bed, close to the Hamburg Central Station. Dated, but no complaints
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean . Staff were really nice and helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. The staffs are wonderful.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of everything. The room was small but clean and comfortable. The staff was extremely friendly and helpful.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A small, sympathetic old school hotel right next to the main railway station. The room was clean and quiet and the staff friendly. It's not a 5-star establishment, but good value for the price. It's an old building with steep stairs, so not the most accessible hotel in town.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
One of the many convenient hotels for Hamburg Main station. The area around is a bit off putting but is reasonably safe. The hotel itself is clean and tidy however although there is a lift, due to the building layout it stops on the landing between two floors 2-3, 4-5 so stairs have to be negotiated to reach the floor where your room will be.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly staff.

The hotel is nice but worn. It is located as accessible as it gets when it comes to public transport. Right next to the train station and the bus terminal. The staff is super friendly and helpful.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room is small but it's just for sleeping so it's not a problem. Staff were very pleasant.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a welcoming place

The most friendly hotel I have ever been to.I felt safe and welcome. I will be back. Thank you.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel before and will return again. It is situated near the Haubtbahnhof which is perfect when you go by train. The receptionist Hamid is an extremely nice person. Clean, nice, comfortable beds. Very highly recommended!
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros * Friendly and helpful staff. * Good central location, close to the train station and the city centre. * There was no air conditioning, but a fan was provided, which helped keep the room cooler. Cons * The hotel stay was okay overall. * The room was not very well soundproofed, and noise from guests walking around in the room above was noticeable. * The area felt a bit unsafe in the evening and at night. * It was disappointing that you had to pay to use the locked safe in the room.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness

Close to Hamburg HBF.

This hotel is only 150m from the main station. The staff were friendly and helpful. I was able to leave my luggage with them prior to my room being available. Perfect for a solo traveler who just needs a bed for the night.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet hotel

Very clean and nicely quiet room. But rather expensive. OK breakfast at add. charge.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice and polite crew at check-in. room was simple but clean. for me. Okay.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For budget minded people this is an amazing location. Clean very convenient location. Staff most welcoming experience in many years of travel (did not catch the mans name) I slept 13 hours in a modest but clean room. They offered breakfast for €12 yet not pushy. Outside has the usual issies of being near a main station with drugs / homeless however alot of security/ people passing bye for no real concern. Ill be back next time in town. Thanks for a great rest
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for Ironman Hamburg. The prices were lower than elsewhere and the location was convenient. The hotel and room are basic and the area outside isn’t the most inviting BUT it is very clean and well kept inside and the staff do everything to make you feel at home. It was a little hot in my room so I asked for a fan and it was provided. Overall a simple but clean and functional stay. Thank you!
Stayed 4 nights in May 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Worth it?

On a budget you get what you pay for, although this felt like somewhat overpriced. Only great things was the service at the front desk and the location close to the main railway station and S and U Bahn. Otherwise the room was tiny,and outdated.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Excelent location for using the main train station. Quiet despite a busy neighborhood. Lots of fast food options nearby. Plenty of opportunities for souvenir shopping. Small (tiny) elevator from street level to reception on 1, and then stops midway between floors for access to room, requiring 10 steps. Room 36 was very small with little floor space or storing stuff out of a suitcase. No AC, but floor fan provided (this was during one of the heat spells of 2026.) Tap water in the evenings always ran hot when trying to get drinking water.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
kindly staff showed visiting place/point to go.
Stayed 1 night in Aug 2026