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Hotel Stephan

2.5 star property
Colonial hotel in Hamburg with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Stephan

Lobby sitting area
Restaurant
Exterior
Exterior
Double Room | Select Comfort beds, in-room safe, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Select Comfort beds, in-room safe, iron/ironing board, free WiFi

Double Room

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Portable fan
Private bathroom
Satellite channels
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Select Comfort beds, in-room safe, iron/ironing board, free WiFi

Single Room

Highlights

Heating
LCD TV
Hypo-allergenic bedding
Select Comfort bed
Portable fan
Private bathroom
Satellite channels
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Schmarjestrasse 31, Hamburg, HH, 22767

What's nearby

  • Fish Market - 16 min walk - 0.9 miles
  • St. Pauli Piers - 3 min drive - 1.3 miles
  • Reeperbahn - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 5 min drive - 2.3 miles
  • Miniatur Wunderland - 5 min drive - 2.5 miles

Getting around

  • Königstraße S-Bahn - 6 min walk
  • Hamburg-Altona Station - 9 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Köz Urfa - ‬7 min walk
  • ‪La Crème de la Crêpe - ‬7 min walk
  • ‪Din Hau - ‬4 min walk
  • ‪Subway - ‬7 min walk
  • ‪Bäckerei Schanze - ‬7 min walk

About this property

Hotel Stephan

Hotel near Fish Market
Near Reeperbahn, Hotel Stephan provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and an elevator
  • Concierge services, a front-desk safe, and laundry services
  • Smoke-free premises, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Hotel Stephan have thoughtful touches such as 24-hour room service, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • LCD TVs with cable channels
  • Heating and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1904
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

Hotel Stephan
Hotel Stephan Hamburg
Stephan Hamburg
Stephan Hotel
Stephan Hotel Hamburg
Hotel Stephan Hotel
Hotel Stephan Hamburg
Hotel Stephan Hotel Hamburg

Frequently asked questions

Is Hotel Stephan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Stephan?

There is free parking nearby.

What time is check-in at Hotel Stephan?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Stephan?

Check-out is at 11 AM.

Where is Hotel Stephan located?

Located in Altona, this hotel is within 1 mi (2 km) of Altonaer Balkon and Fish Market. Reeperbahn and Miniatur Wunderland are also within 3 mi (5 km). Königstraße S-Bahn is 6 minutes by foot and Hamburg-Altona Station is 9 minutes.

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Hotel Stephan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 73 reviews
Rating 8 - Good. 36 out of 73 reviews
Rating 6 - Okay. 12 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10

Stayed 1 night in Oct 2024

8/10

Ruhig und guter Service
Stayed 3 nights in Jan 2024

10/10

Stayed 1 night in Nov 2023

6/10

Stayed 2 nights in Oct 2023

10/10

Stayed 2 nights in Dec 2022

10/10

Das Personal war sehr zuvorkommend und hat unsere kurzfristigen Änderungswünsche berücksichtigt. Das bekommen häufig 5-Sterne Länden nicht hin. Ich fand auch die Inneneinrichtung genial. Insgesamt alles zu unserer vollsten Zufriedenheit

8/10

Stayed 3 nights in Nov 2022

10/10

Das Hotel wurde 1904 gebaut und die Inneneinrichtung scheint noch original aus dem Kaiserreich zu entstammen. Alles etwas abgestoßen, aber mit wunderbar authentischen Charme. Das Haus ist somit das Gegenteil zu einem synthetischen Kettenhotel und bezauberte mich mit seinem authentischen Charme. Schön, dass es so etwas noch gibt.
Stayed 1 night in Nov 2022

8/10

Stayed 1 night in Oct 2022

8/10

Stayed 1 night in Aug 2022

8/10

Beautiful hotel in a quiet neighborhood, but close to transportation. Highly recommended for a visit to Hamburg.
Stayed 2 nights in Apr 2022

10/10

Nice little hotel with friendly staff.
Stayed 2 nights in Jul 2021

8/10

Gammelt hyggeligt hotel. Lydt men charmerende og som altid meget rent i Tyskland. Kan generelt godt lide atmosfæren i denne slags hoteller. De har sjæl. Morgenmad kunne de godt gøre noget bedre men det skal siges at hotel var næsten tomt sandsynligvis pga Corona
Stayed 1 night in Aug 2020

10/10

Stayed 2 nights in Dec 2019

8/10

Lille hyggeligt hotel med venligt personale. Lidt slidt men ellers meget godt!
Stayed 2 nights in Dec 2019

10/10

Stayed 1 night in Jul 2019

6/10

Bei diesem Aufenthalt haben wir eigentlich bekommen, was wir für den Preis in Hamburg erwartet hatten. Ein sauber geputztes Zimmer mit einem bequemen Bett in einem Hotel, das allerdings dringend renoviert werden müsste. Das Bad war in keinem allzu guten Zustand, es fehlten Fliesen und es war scheinbar Luft in den Leitungen, sodass es aus dem Wasserhahn schwallartig spritzte und die Dusche sich mit einem lauten Knall in Gang setzte, der den Duschkopf aufplatzen ließ. Im Treppenhaus sah es an einigen Stellen ebenfalls sehr provisorisch aus ... Direkt neben dem Hotel war eine große Baustelle, die am Wochenende aber nicht gestört hat. Der Empfang an der Rezeption war freundlich. Das Frühstück haben wir nicht in Anspruch genommen.
Stayed 1 night in Jan 2019

6/10

Der Lift stammt aus dem Jahr 1966 - der Rest des Hotels wohl auch und viel gemacht wurde seither anscheinend nicht. Mein Zimmer war winzig und eingerichtet wie die Wohnung meiner Grosseltern - wahrscheinlich ideal für Nostalgie-Reisende, aber alle anderen würden sich wohl freuen, wenn hier ein Bisschen in Modernisierung investiert würde. Das Personal ist sehr nett und zuvorkommend... auch hier mit dem Charme der "guten alten Zeit".
Stayed 2 nights in Aug 2018

10/10

Nettes Personal, leckeres Frühstück. Gerne wieder.
Stayed 1 night in Aug 2018

6/10

Dårlig senge i et lille værelse. Fint badeværelse. Stærkt begrænset udvalg i baren. Fin placering i centrum og udmærket parkeringsfacilitet.
Stayed 1 night in Jun 2018

6/10

Nettes Personal, gutes Frühstück, Regelmäßiges schlagen der Kirchturm Uhr gegenüber ist schlafstörend
Stayed 3 nights in May 2018

10/10

Es war wieder ganz prima, Zimmer, Frühstück und Service waren i.O. Nur leider ist das Parken ein Problem

8/10

angenehm: Stadtnähe, Wlan, Frühstück möglich, netter Service könnte besser sein für den Preis: Zimmergröße, Frühstück

8/10

Großes Zimmer, netter Empfang. Auch wenn etwas altmodisch, macht das genau den Charme des Hotels aus. Lage ist super, direkt in Laufweite vom Bahnhof Altona.

8/10

Was just there for one night and was in a convenient location. Customer service was great, they were friendly and efficient. Room was basic but clean, no problems here.