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Hotel Neugrabener Hof

The charming terrace offers a breath of fresh air while the cafe serves up the perfect cup of coffee for travelers planning their Hamburg adventures

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Photo gallery for Hotel Neugrabener Hof

Triple Room | Premium bedding, minibar, desk, blackout drapes - Hotel Neugrabener Hof (Hamburg)
Daily buffet breakfast for a fee - Hotel Neugrabener Hof (Hamburg)
Front of property - Hotel Neugrabener Hof (Hamburg)
Single Room | Bathroom | Shower, free toiletries, hair dryer, towels - Hotel Neugrabener Hof (Hamburg)
Restaurant - Hotel Neugrabener Hof (Hamburg)
Hotel Neugrabener Hof in Hamburg-Harburg offers thoughtful amenities for easier travel. Guests enjoy free WiFi, dry cleaning services, and newspapers while relaxing on the scenic terrace or visiting the on-site coffee shop.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Double Room | Premium bedding, minibar, desk, blackout drapes

Double Room

7.8 out of 10
Good
(16 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, minibar, desk, blackout drapes

Single Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Premium bedding, minibar, desk, blackout drapes

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, minibar, desk, blackout drapes

Family Room

7.8 out of 10
Good
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Economy Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Deluxe Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Single Room

Premium bedding, minibar, desk, blackout drapes

Single Room

  • Sleeps 1
  • Free WiFi

About the neighborhood

Hamburg-Harburg, a neighborhood in Hamburg, is home to Hotel Neugrabener Hof. Fish Market and Reeperbahn are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Elbe Philharmonic Hall. Visit our Hamburg travel guide
Map
Cuxhavener Str. 369, Hamburg, 21149

What's nearby

  • Wildpark Schwarze Berge
    Wildpark Schwarze Berge
    19 min drive - 3.0 miles
  • Der Elbstrand in Hamburg-Övelgönne
    Elbstrand
    22 min drive - 11.4 miles
  • Hamburg, Germany - Museum harbor Oevelgonne
    Harbour Museum Oevelgoenne
    22 min drive - 11.4 miles
  • Harburger Mountains
    12 min drive - 2.7 miles
  • Kiekeberg Open Air Museum
    20 min drive - 5.4 miles

Getting around

  • Hamburg-Neugraben S-Bahn
    8 min walk
  • Seevetal Hittfeld Station
    16 min drive
  • Hamburg Airport (HAM)
    34 min drive

Restaurants

  • Junge Die Bäckerei
    5 min drive
  • McDonald's
    2 min walk
  • Schweinske
    6 min walk
  • Köz Grillhaus
    4 min drive
  • Landhaus Jägerhof
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14.90 per person
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.4 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Neugrabener Hof pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Neugrabener Hof?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Neugrabener Hof?

Check-out is at noon.

Where is Hotel Neugrabener Hof located?

Located in Hamburg-Harburg, this hotel is 2.5 mi (4 km) from Harburger Mountains and 2.7 mi (4.3 km) from Wildpark Schwarze Berge. Kiekeberg Open Air Museum and Süderelbe are also within 6 mi (10 km). Hamburg-Neugraben S-Bahn is 8 minutes by foot and Fischbek S-Bahn is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Neugrabener Hof Reviews

7.2

Good

7.6

Cleanliness

6.4

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 69 out of 263 reviews
Rating 8 - Good. 89 out of 263 reviews
Rating 6 - Okay. 53 out of 263 reviews
Rating 4 - Poor. 27 out of 263 reviews
Rating 2 - Terrible. 25 out of 263 reviews

Reviews

Verified

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a quick stop!

Perfect for a quick stopover, we had a late check-in after the reception was closed but everything was prearranged and worked out perfectly
Stayed 1 night in Sep 2025
Verified

8/10 Good

Johannes Dominicus

Liked: Cleanliness, staff & service, amenities
A Fine room for travelling: stop rest and go. A bit noisy, along side the road and other guests in the building. Good enough value.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Neugrabener Hof. The staff were accommodating, the room was clean and had more than enough room for our group of 3. We will definitely stay here again when we visit Hamburg again.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Victor

Very good, perfect for staying one night!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean, but could use an update! Felt a little like an older youth hostel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, and close to the highway
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Jennifer

Liked: Cleanliness
The room was clean and tidy.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

james

Liked: Cleanliness, staff & service
A good base for a couple of nights. On a very busy road so quite noisy. Staff very nice.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Helt ok hotell for forholdsvis billig pris. Anbefales!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Per-Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Likeable
Stayed 1 night in Jul 2024
Verified

8/10 Good

Phillip K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Neugrabener Hof is a nice choice about a 25 minute journey from Central Station on the S Bahn. The S Bahn station is a 10 minute walk to the hotel. The hotel is on the main road and yet, it is very quiet in the evening. The breakfast buffet counter and tables were set up with loving care. The coffee is a special treat each cup ground to perfection! My room was comfortable and the bath room was recently updated. This made my week's stay in Hamburg most enjoyable!
Stayed 7 nights in May 2023
Verified

8/10 Good

Tomas

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Jan

Liked: Cleanliness
Disliked: Staff & service, room comfort

Varning for this hotel

Big Varning. A hotel if they dont notice about it. You have to expect your own bathroom in the room. The bathrom was located outside the romm to share with other romm. There is no info about that in the booking or the info about the hotel Very small rom. And the reception was closed when we arrive. we have to call to get the room key from a key box.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convinient place in south Hamburg

There was lack of power outlets. Actually there were more of them in bathroom that room itself. I´m used to bed having outlet at each side.... It´s locaton .... in´t on busy noisy street, so shops are close by, so are the cars. And lastly ... drain in shower could use some tweaking. more water could go in that managed to go out.
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Shakiba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody speaks English even that they can see where the booking is made and all. No service and they don’t even care and don’t even know about customer care. It was not at all like the pictures and it was like that they took their house and rented it out. I don’t understand how they can call it hotel. I guess they don’t know the meaning of hotel.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Thea Emilie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No sleep

We arrived in the night, we called and a nice man gave us the kode to our room. But when we arrived the room it was intensly warm, but cold outside, so we think the heat was on. When we went to bed, we realised we were not alone, we killed over 20 bugs, we dont know what kind. So two of us didnt sleep at all that night, we just looked for bugs to kill all night.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

I mistakenly booked this hotel, confusing it with another we’d previously stayed at. Had I read the reviews first, I would’ve looked elsewhere, but with a non-refundable booking, we decided to give it a chance and arrived with open minds. Unfortunately, things went wrong immediately. We arrived just after 8 p.m. on a Thursday to find reception closed, despite the hotel listing a 24/7 front desk. I called the number on the door and was told I had to pay an additional tourism tax before receiving the key. There was no mention of this tax on the hotel or Hotels.com site, and the listing clearly stated that any additional fees were due at check-out. The exterior didn’t inspire confidence either—groups of men standing around smoking and drinking. I wanted to leave then, but my wife was exhausted after a long day of travel so I paid the fee and we got the key. Upon entering the room we were hit with a stale cigarette smell and loud noise from what sounded like a party next door. With no real front desk support and the likelihood of getting no sleep in a smelly room, we quickly decided to leave. We called the Delphi Hotel in Neu Wulmstorf and, within 20 minutes, were warmly welcomed into a fresh, modern room. Hotel Neugrabener Hof may be cheap, but it offers little value. I wouldn’t recommend it to anyone.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Sonja

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parkplatz direkt vor der Tür, top.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima overnachting. Lekkere, schone bedden en goed sanitair. in ons geboekte hotel was waterschade. er was een ander hotel geregeld vlakbij. Helemaal prima. personeel in beide hotels super vriendelijk en correct. Ontbijt zeer uitgebreid en service ook prima en vriendelijk.
Stayed 1 night in May 2026
Verified

8/10 Good

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine funktionale Unterkunft. Das Frühstück und der Kaffee waren sehr gut und wurde von sehr freundlichem Personal sofort wieder aufgefüllt. Die Betten waren ebenfalls gut.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat kostenfreie Parkplätze, ist Haustierfreundlich und das Frühstück war ausreichend und lecker. Das Personal war immer freundlich und herzlich zu all ihren Gästen. Das Zimmer war leider schon sehr abgewohnt und könnte mal eine Renovierung vertragen, das Bad eine Sanierung. Rund um waren wir sehr zufrieden. Danke an die Besitzer. Man merkte, dass sie sich sehr viel Mühe geben, um ihre Gäste zufrieden zu sehen.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Carro

Disliked: Amenities, property conditions & facilities
Rummet var ok, luktade dock gammal rök i rummet. Vi anlände när receptionen stängt och fick ringa tre gånger innan vi fick svar och kunde komma in. Det stod på sidan att alla husdjur var tillåtna gratis men det stämde inte. Vid utcheckning ville de ha 15 euro extra. Frukosten var riktigt dålig tyvärr, ett smalt utbud och kändes inte helt färskt. Funkar absolut att tillbringa en natt på detta hotell om man inte har höga förväntningar på en lugn natt utan störande av bilar på vägen utanför och en härlig hotellfrukost på morgonen.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Fint sted, hvis man vil overnatte syd for Elben og vil videre derfra. Morgenmad fra kl. 7. Kinesisk restaurant med enorm buffet 250 meter henne ad vejen, også åbent søndag. Tankstation ved siden af, supermarkeder tæt på.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, amenities
Alles ok
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Anika

Liked: Cleanliness
Disliked: Property conditions & facilities
Das Frühstück war nicht vielfältig, das Babybett hatte keine Matratze, viele Mängel am Gebäude
Stayed 1 night in Dec 2025